
About us
All Star Moving & Storage is a New York moving company that stands for quality in all the moving services we provide. We only provide experienced professional movers and foremen to your moving job, with high quality moving supplies to move and protect your belongings. That makes us different.
Business highlights
Services we offer
Moving. Storage. Packing & unpacking. Moving supplies.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 5% | ||
| 0% | ||
| 3% | ||
| 0% |
I contacted AllStar moving for a quote. The long distance fee was $3,300 - travel time between the two locations. (The travel time cost is included in moving cost noted in this review.) A representative came to my apartment to provide a packing and moving quote to pack goods, put them on the truck and unload the truck at the destination.
The move was excellent. Between the time of the quote and the move, AllStar Moving was very responsive to answering various questions. On the day the goods were packed, the staff did an excellent job packing goods, taking excellent care of breakables, labeled each box, asking my input about where the boxes would go at the destination. Two of the four guys who did the packing / loading phase were in Cleveland to unload the truck. The contents where going on all three floors, plus basement, of the main house and second floor of a detached garage.
Labeling the boxes was a major help in the unpacking process. After the move, as I went through boxes, everything arrived safe - nothing was broken.
During both the packing / loading and unpacking phases, the AllStar Moving staff was very helpful and courteous.
We first contacted them and on site visit was done. The next day I received a binding estimate. We had on site estimates by three other companies with all of them providing me with approximate estimate with hourly charges. 2 other companies had estimates much higher than All Star Moving. One other company comparable estimate to All Star Moving but was not a binding estimate. Since I had a limited budget to work with it came down to All Star Moving and the other company. We chose All Star Moving because they had more positive reviews at various sites including Angie's List and also had video clip being on NBC's morning Today show. The cost was about $3,500 plus insurance and wardrobe boxes which came to be about $3,800. We did the packing myself. The old apartment is on the third floor with stairs only. The new place is on the first floor.
Pick up was scheduled on Sunday morning 8am and they arrived right on time. 1 guy stayed on the truck and 3 other guys moved stuff to the truck. They were done by 12:30pm. They were very fast and yet careful. It was amazing.
The delivery was scheduled for the next day on Monday. They arrived at 11am to the new destination with 2 guys. They finished unloading in less than 4 hours, beating the expectation that it would take 6 hours or so. Again, they were very careful with all the stuff.
We are currently in the process of unpacking. Nothing is damaged or missing. The project manager told us that All Star Moving is not affiliated with national moving company and that they do all long distance moves themselves. Once they load up the truck from one client, that truck is not used to load up stuff from another client until the first job is finished. Hence, there is no worry of things getting mixed up between several clients or things getting lost. The bigger moving companies usually consolidate moving load from several clients and hence has chances of things getting lost or mixed up.
We are really happy with All Star Moving and Storage Inc. We highly recommend them.
"Hi [Member Name Removed], I checked our records and could not not find any move in our books for the time frame and address listed on your review. It looks like you left this review on the wrong All Star Moving & Storage Inc. Angie's List profile. Please remove this review as its hurting our company's business unfairly. There are several company's named All Star moving all independently owned. It seems you used one of these other movers and your review belongs there. If you contact us at 718-643-4705, we may be able to help you figure out which company you did use. Please remove this review in a quick and expeditious manner ."
"We at All Star Moving and Storage welcome feedback and always strive for the best possible customer service. After a thorough review here are our findings. She was given an estimate of approximately $800.00 for a small move from Rocky Hill, Ct to Astoria NY. The job was done a day after a very heavy snowstorm and still came in within $100.00 of the estimate. There was no damage whatsoever associated with her move, so we feel her statement of things being dropped, not respected etc are in-congruent to what actually occurred. She was not present at the load up in Rocky Hill, her parents were there in her staid,and the feedback we received on that end was favorable. After the move the client contacted us and felt entitled to a refund of some sort. If we felt there was any credence about her statements we would surely have accommodated her, as All Star is known to go above and beyond for customer satisfaction. Our stellar record proves that."
All Star staff went beyond the call of duty, I trust them completely and would certainly use them again.
Nothing was broken when unpacked and I have some very old pieces of furniture. The day after the movers left I gently moved a 19th c game table and the entire back leg broke off. Must have been an undetectible hair line crack but the wrapping, lifting, transport and unwrapping may have accelerated the inevitable. So even though the care of the movers did not directly cause this when I called Rich the owner and reported this his reaction was that 'service and satisfaction of the owners is more important and agreed to pay for the repair. How can you go wrong with a company like that? I may just pay the bill myself as it appears to be a simple repair though one which should be undertaken by a professional furniture restorer.
I was given a quote that they were not to exceed on moving day, an option that is often not offered with New York City movers. The price was incredibly fair and competitive, and their professionalism and promptness made it worth every single penny.
Our closing was delayed a few times, and I am not sure what we would have done without All Star's flexibility and accommodations. After learning that we were going to have to find interim housing, they moved all of our belongings into storage at the last minute and rescheduled a new moving day based on what worked best for us. They made an incredibly stressful time in our lives just a little bit easier by eliminating the stress from the move. We knew we were in good hands.
The workers were gracious, fun, and incredibly fast. Our belongings were well taken care of in storage. They were always on time and very communicative, confirming and emailing as changes were put in place. I just can't say enough about this company. If we ever have to move again, I know exactly who I am going to call.
Licensing
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