50 year old air conditioning company servicing Brooklyn, Manhattan, and parts of Nassau county. We sell, install, service and store room air conditioner units as well as PTAC. We also provide air duct cleaning and dryer vent cleaning services as well.
Air Duct Cleaners, Air Quality Control & Air Vent Installation & Repair, Dryer Vent Cleaning
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
88% | ||
9% | ||
0% | ||
3% | ||
0% |
"Thank you sooo very much"
"Thank you, thank you, thank you"
"thank you"
"Thank you with the utmost sincerity [member name removed]."
"Thank you sooo much for this review, it means a lot to our business."
"Thank you so much Ms. [removed memeber name], this means a lot to our company."
"thank you very much"
"thank you very much [member name removed]"
"Greetings Mr. [member name removed], This is Coary, operations manager for Mike's Air Conditioning. I am very sorry to see a review, after speaking with you on numerous occasions to arrange for this service. However, to be fair, you and I had spoken early in the morning(around 9-9:30 AM) to confirm if the management company had received our certificate of liability, and you stated you were not sure and you would follow-up. I distinctively remember stating that I would not send my trucks without confirmation and you assured me you that you would check with the management company and call me back. When we did not hear from you after some time (maybe 3 to 4 hours) we called to reschedule because of time constraints and we thought we were not going to be able to complete the work with-in the time constraints set by the building. Ultimately, against our better judgement we forced the issue and sent servicemen to the building only to be turned away by the super for....no proof of insurance on file. After much back and forth with the management company(The woman who handled the certificate of liability was out for the day, no one knew or could find the e-mail we sent her...and a host of other mix-ups) we were ultimately turned away. Therefore, although I can understand your dissatisfaction, I believe it is only fair that we present the circumstances in its entirety so as not to skew the lens through which other potential customer may view us. That being said, we would love the opportunity to rectify this situation and welcome an opportunity to work with you in the future. Sincerely, Coary Taylor Operations Manager Mike's Air Conditioning"
"Thank you very much [member name removed]"
"[member name removed], It was an absolute pleasure to work for you and we look forward to be of service to you now and well into the future"
"(removed member name), Thank you so very much for this review, It really means a lot to be appreciated for going the extra mile. Please feel free to call or recommend us for any of your a/c needs/"
"Thank you very much for your review [Member name removed], it is very much appreciated"
They had a 516 number so I called and left message.
They called me back only to tell me they would call me back again with an answer.
They didn't call back.
"Ms. [removed member name], Thank you for taking the time to rate us, It is certainly appreciated."
"Thank you very much [member name removed]"
"My humblest thanks for so a kind review [Member Name Removed]"
"Thank you [Member name removed]"
"We appreciate the time you took to review us."
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