Abbey Service West Inc
About us
Abbey Service West, Inc. is the leading warranty service provider in New York City. We have been faithfully servicing our customers for over 50 years. While many companies in our service sector have come and gone, Abbey Service West has prevailed and expanded. We strive for customer satsfaction. We currently service all of Brooklyn, Queens and Manhattan. Summer Hours Mon-Sat 9:00 AM-5:00 PM
Services we offer
PTAC units, Window and wall unit sales, and system check., in home service, in shop repair, steam cleaning
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 14% |
A knowledgeable operator, Gloria, answers calls and assists with scheduling and answering questions regarding policies and pricings. I never had to leave messages because Gloria connected me to people who could answer my questions. My building requires certificates of insurance, and Abbey Service completed this paperwork promptly.
Abbey Service folks are highly professional. You can call the morning of your appointment to get an estimated 2 hour time window. On both occasions, the repairman showed up in that window. The repairman worked quickly and I trusted his advice. My PTAC was the originally installed unit, and the repairman gave me quotes for repair and replacement. When I decided to replace the unit, we discussed what size would be appropriate, and he was very knowledgeable about product features and reliability. The initial visit was on Thursday and by the following Tuesday, another team was in my apartment and replaced the PTAC in 10 minutes. Again, the repair people were prompt, courteous and professional.
The process with Abbey Service West could not have been easier. I would highly recommend this company for PTAC repair and maintenance issues.
Licensing
State Contractor License Requirements
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