Woodcraft Floors Inc
About us
Woodcraft Floors Inc has been in business since 1985 on Long Island, in the Tri-State area and internationally. That’s more than 20 years experience. We have worked with homeowners, property managers, construction companies, designers, architects, schools and museums. Our clients include Nike Town, Audi showroom on Park Ave Barneys NY and the museum of natural History, just to name a few.
Business highlights
Services we offer
Borders, Buffing, Hardwood Floor Installation, Hardwood Floor Screening & Re-Coating, Medallions, Repair & Refinishing, Sanding, Waxing And Polishing
Amenities
Emergency Services
Yes
Free Estimates
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 82% | ||
| 9% | ||
| 9% | ||
| 0% | ||
| 0% |
on time. He was very polite and professional, answered all our questions and addressed all our concerns. We received an estimate in a timely manner and the price was great! We scheduled a date for work to begin within a week. They were, again, on time, polite and respectful towards myself and my home. They moved and replaced my furniture with care as promised. My floors completed look Beautiful. I am so happy and I recommend Woodcraft Floors highly.
"Thank you so very much for the wonderful review. You and your mother were a pleasure to work with from the very beginning of the job. We are so glad that you were pleased with the way everything was handled and that you are completely satisfied with your floors. If you ever have any questions or concerns, regarding your floors, please do not hesitate to call us."
"We here at WoodCraft Floors Inc. are so pleased with how much you liked our work, we pride ourselves on customer satisfactory and we are thrilled to have another happy customer =) Remember, if anything comes up in the future and you have any questions that need answered, you can always rely on us to be there and answer them!!!! You were a pleasure to work with from the very beginning of the job. Thank You, WoodCraft Floors Team"
They showed up every day early, worked until their job was done, and cleaned up. They were careful about not damaging
anything in the apartment. In short, the floor looks beautiful. Their new flooring matches my original flooring perfectly and
you cannot tell where one starts and one ends. They did a much better job than the general contractor who originally
installed my floor about 7 years ago - I wish they had done my whole apartment!
I highly recommend Woodcraft Floors - you will not be disappointed.
"Thank You [member name removed]!!!!! You were a pleasure to work for and we appreciate your great review on us! We thank you for helping make the job run so smoothly. You were always on top of the work and what needed to be done to move forward. You were great and all of us here at WoodCraft appreciate you allowing us into your home and trusting us to do an excellent job!!! Thank You, From the whole WoodCraft Team"
1. They did not protect the rest of the apartment from dust nor did they alert me to do it. There were piles of sawdust in every corner, on every surface, coating the walls, and in each closet, an inch on the flors and coating everything. They advertised "dustless" sanding but it wasn't; I would have covered everything myself if I had known.
2. Although they said that they would move large pieces of furntiure back into the correct rooms, they did not. I called on this because I was concerned that I would scrape the floors if I tried to put it back and was told they would return to fix scratches -- not the answer I wanted to hear.
3. There are a few gauges in the wood, where the machine dug too deeply. They are glaring and one is in the middle of the living room -- I am told that there is nothing that they can do to repair it. Not the answer I wanted to hear. There were other indications of messy work such as drips of polyurethane on kitchen cabinets and the ceramic floor.
"[removed members name], We here at WoodCraft Floors pride ourselves on our Customer's satisfactory. We deeply apologize if you were unhappy with our work. We would have been more then happy to return and fix anything that was unacceptable. Wishing you a Happy New Year and our apologies for your unhappiness. If you do experience any flooring problems in the future, we would be more then happy to come and be of better service to you. Thank You & All the Best, -WoodCraft Floors Team"
And we couldn?t be happier with our choice - our floors look GREAT! In fact, the other contractors coming though the house (painters, masons, plumbing) have all commented on how nice it looks. And you know these guys see A LOT of floors that have just been refinished, so that tells you something. In addition to giving us great floors (and two staircases) Woodcraft was really easy to work with ? they were always on time, were very courteous, explained things as they went, and when we e-mailed or called with a question they were very prompt in getting back to us. I would highly recommend them.
"[member name removed], Thank You so much for your reveiw. We are all thankful with your decision to chose WoodCraft to work with. You knew what you wanted and we are all happy to have met your expectations!! You were a pleasure to work with and hope the rest of the restoration on your house runs as smoothly as our part did!! Thank you again for choosing WoodCraft; we are so happy you had such a great experience with us. If you ever have a question or comment regarding your floors, you know you can always contact us!!! Thank You!! -The WoodCraft Floors Team"
Licensing
State Contractor License Requirements
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FAQ
Contact Information
4331 Martha Ave, Bronx, NY 10470
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