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Riley's Carpet

Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch,

About us

In business 10 years now,we bring more than 50 years of experience to the table & take pride in the quality of our family-owned & operated flooring co.from new construction to remodeling & room additions,we offer the materials you need at prices you can Afford.Choose from our big selection @ our showroom,take advantage of our shop at home services or contact us today for a Free Estimate.check out our web site www.rileyscarpet.com

Business highlights

21 years of experience

Services we offer

& dining room chairs, Brooklyn, Mt. Sinai Hospital, Queens & Manhattan., a few restaurants in Manhattan, carpet & upholstery(area rugs, carpet tile, chairs, commercial tile, laminate, loveseats, luxury tile & much, marmoleum, much more. we do a lot of commercial work to like Montefiore Hospital, public schools in the Bronx, runners, sectionals, solid wood, steps also sofas, wall to wall, we clean it all.we also do painting & install ceramic & porcelain tile.we do any thing on the floor linoleum

Amenities

Free Estimates

Yes

Reviews
3.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%
Showing 1-2 of 2 reviews
Greg F.
Mar 2013
5.0
Yes, I recommend this pro
$745
They ordered the carpet that I requested for a basement bedroom and promised that the carpet would be removed the next day and the new carpet would be in the day after. Instead they removed the original carpet and installed the new carpet the following day and had completed everything by early afternoon. They more than met our expectations. In addition we used an $85 coupon from a neighborhood Value Guide Magazine for $85 making the final cost $660. If we need any other carpet in the future we will be sure to use them or recommend their services.

Stephanie R.
Jul 2011
1.0
$3,200
During the process of ordering the flooring, Riley's was consistently late and sluggish, showing up late for estimating appointments and for the actual installation.  As a result, the flooring was not completed until a full week after the date we'd agreed on. 

Topping it all off -- and most egregiously -- Riley's did a job that could charitably be called unprofessional.  When the wood slats came slightly higher than our closet and bedroom doors, the installers simply sawed off the bottoms of the doors, with no effort to plane them down or to cover up their butchering.  When we complained, they did a slapdash patch-up job on the closet door, adhering a thin plastic strip to the bottom; it held up for less than a week.

The floor itself is completely uneven, with a slope in the middle.  We have the furniture precisely placed so that it won't fall over.

Repeated complaint calls were not returned or acknowledged.  To this day the two doors in our bedroom look like they were in some sort of disaster, and do not close properly.  This company is a bastion of incompetence.  Stay away from them. 
Response from Riley's Carpet
"I gave my side of the story for this report about a month ago & I never got a response or see my story on here..I thought you fairly represent both sides of the issue.Also how long does a report stay on Angie's list? this report makes us look bad & it doesn't even show our side of this false report.We are not as bad as this consumer is saying.come on & give Riley's carpet another chance.."

Licensing

State Contractor License Requirements

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FAQ

Riley's Carpet is currently rated 3.0 overall out of 5.

Yes, Riley's Carpet offers free project estimates.

No, Riley's Carpet does not offer eco-friendly accreditations.

No, Riley's Carpet does not offer a senior discount.

No, Riley's Carpet does not offer emergency services.

No, Riley's Carpet does not offer warranties.