EZ Does It Home Improvement and Electrical Service

They gave an estimate close to the other ones I received, but were willing to come down a bit. There was miscommunication for the first appointment, so I wasted a day off of work. They were extremely late for the second appointment; the workers don't know their way around Brooklyn. The work itself was done well, although the two workers had absolutely filthy mouths; despite my request that they watch their language because there is a child in the house, they continued to curse nonstop.

Discussed the job with the supervisor in advance, including wiring needs and drop cloth. Two guys came on time. Very nice guys. They did not have: wiring, staple gun, drop cloth. The assistant had to go to several stores looking for the correct supplies while the other guy drilled holes and waited. They were unable to find the correct staple gun, and so the finished staple job is extremely sloppy. (The assistant was inexperienced and ran the wire crooked and stapled through it).It took SEVEN hours to install four ceiling fans with wiring running along the ceiling/walls (including waiting for the supplies @ $80/hour).They did not have a drop cloth and we used one of my sheets (not sure what happened to it). They left a mess. We also gave a nice tip. I complained to the company and they came to look, but no follow up. Their excuse is that the job wasn't up to code and they only do "coded" work. In that case they should have DECLINED the job when I explained IN ADVANCE what I wanted.

This company was very difficult to get hold of in terms of making the appointment(s). They took forever to call back and did not return phone calls. I had to call them multiple times to get service, to confirm appointments, and to establish the workers' ETA. The workmen were four hours late to first appointment, necessitating a second visit (but they showed up early for that one!). The workmen themselves were terrific, once they got here: friendly, professional, and honest. And they cleaned up after themselves.

This company is great. They know what they doing. They clean and they make you feel comfortable, also discount for senior citizens. I will definitely use them again or refer them to someone else.

Dispatcher named Vinnie was very responsive and understanding of our emergency blackout problem. He had a guy out to us within about 2 hours! Serviceman named Greg was very prompt, professional and eager about his work. Pricing was very good and also clear, with a flat fee (cash) for initial arrival and charges for every 1/2 hour. They got everything ironed out in about an hour. Everything working fine now. So pleased in fact that I even tipped Greg for the prompt response and quick, efficient work.

SATISFIED WITH THE WORK THAT WAS DONE AND HE RESPONDED TO ALL MY QUESTIONS THAT I HAD. HE GAVE ME A LOT OF INFORMATION WHY I WAS HAVING THE SPARK PROBLEM. HE EXPLAINED IN DETAILED HOW TO PREVENT FROM THIS HAPPENING AGAIN.