ARMSTRONG WATERPROOFING Inc

The crew from Armstrong Waterproofing did a fantastic job of fixing our drainage problem. They were punctual and on time every day and even worked later that would be expected to get to a good stopping point each day. They were very careful not to damage any electric and water lines coming into the house during the excavation process. They excavated the ground to the footers on the outside of the basement wall, cleaned and applied waterproofing, and installed drain pipe both for a footer drain and for any downspouts. We have already noticed a big difference in our basement wall, even with the excessive rain this week. They offered sensible options for fixing our problem at a reasonable cost. We would highly recommend Armstrong Waterproofing.

Armstrong did a Fantastic job, they were on the job as promised and their work was Outstanding. The basement was clean when the project was done!!!

He and his crew were professional and courteous. He pulled his folks off of another job to get mine done. He knew I was in trouble if it rained hard. He is a very honest person with a great crew. Don’t look at anyone else if you need an egress window done. Just call him

Armstrong Waterproofing Corporation is a family owned / run business, and it shows. They all put in the effort to make sure the customer is satisfied. Their working crew showed up every day with a daily plan in mind and they worked as hard as it took to meet that plan. Everyone on the crew knew what they had to do and the teamwork was amazing to watch. As you can imagine, this is a labor intense job – yet the crew jumped in with both feet with no complaints. The end result is I now have a great looking basement that is like night and day from the mess I had from 78 years of water weeping through the basement block walls. Armstrong’s crew did an amazing job, which included keeping my basement protected and clean during the process, and they cleaned up outside every day, leaving me with normal living conditions after each day of work. The system that Armstrong installs is a proven scheme that does not allow water into the living space of the basement, which is a huge difference from the “trench” I had all around the 4 walls to direct water to my sump basin. I truly feel like I made THE best decision to hire Armstrong Waterproofing for my basement project versus the several other quotes I received beforehand. I will highly recommend Armstrong Waterproofing for your basement waterproofing project!

I contacted 6 different companies for quotes and review. I found Shane Armstrong, the owner was very upfront and very knowledgeable. He offered and reviewed different options with me. His two sons work on the crew and his one son Brandon is the Manager of the crew. There were a total of 5 guys working the job. They all were very respectful and professional. Brandon did a great job of multi tasking and and utilizing the entire crew to get the job done. We ran into an issue but Brandon came up with a option that would make it work. It cost more for the fix however, it was worth it. These guys work hard and just kept plugging away. Shane told me it would be a 4-5 day job. They finished in 4 days. Brandon gave me his card and told me to contact him if there were any issues. I am satisfied and feel I made the right choice by choosing Armstrong Waterproofing. They are a family owned company and I truly feel will back up the work they perform. I would highly recommend them. Thanks to Shane and his crew!!

If you need waterproofing done, look no further. Armstrong is EXTREMELY knowledgeable and did a great job for us.

The owner, Shane contacted me immediately. It took a while to get the work scheduled, but we were perfectly okay with that, as our case wasn’t an emergency. On the scheduled day, Shane’s son and two other workers arrived early, and had the job done in half a day. When they left,the area was so clean you wouldn’t have known they were there. We were given an unlimited warranty with the assurance they would re-caulk if there were further leaks. Two rain storms later and everything is fine.

The basement looks amazing and dry, Shane has already made an appointment to come back in the Spring to make a sure everything settled right and to grade soil no charge. Shane and his crew even double checked all their work when they came back a month in a half later to take out thier Wall braces. If you want a straight shooter, that walks you through the whole process, explains why things are being done and to get the most for your money this is the company to work with.

They were awesome got in and got out it was done in 2 days the smell is gone and my walls look amazing. I would recommend them to everyone!!!! While all other companies were trying to sell me things I did not need Shane came in and was honest and very informative. very humble and respectful. he also went the extra mile which was I'm very grateful for.

If you need waterproofing completed, look no further. Armstrong Waterproofing clearly knows their business and really helped us after the very rainy spring of 2017.

Following record rainfall in April, we had a significant amount of water on part of our basement floor, which recurred when it rained a large amount in a short period. One highly rated company wanted to completely replace our drainage system (pulling up carpeting and digging a trench around the indoor perimeter) and our brand new sump pump (using their own) as well as digging a trench (and pulling up plants) outside. They offered a lifetime guarantee, which required using their entire system and I have no doubt they would have done a great job and we would no longer have any issues. However, Armstrong Waterproofing spent time diagnosing our specific problem (which Shane believed involved water coming through the wall, rather than a drainage problem and which proved correct during the next torrential downpour) and recommended a fix for thousands of dollars less (1/4 the cost of the first company). Shane Armstrong was very personable and professional, as were all those involved in the work, they cleaned up when the job was complete and the end result is beautiful.

Went very well.. Very pleased with the quality and service providered. 14 years later I had a water issue and called Shane to set up a time to see my problem. He came out and fixed it for free at no charge. He stated it was under warranty. I highly recommend this company.

Excellent. Top quality workmanship, service, price.

It was great. They showed up, I was not a 100% ready and they helped me get ready. They did the job in a timely manner and it was really good. They were here on time every day.

All work was completed on time and the basement looks great.

unknown

Arrived on time , good communication, excellent skills, flexible to meet my requests . The right tools for the job. Very pleased. John L.

unknown

UPDATE:  As a result of my review, Armstrong Waterproofing sent a crew
out to vacuum the basement, and promised to repair lawn damage when
Spring arrives.  This is the kind of action that a good business
provides in response to valid customer complaints.  Our basement is now
much cleaner than it was even before they did the initial repairs...they
got all the cobwebs off walls and ceiling, for example.

Shane came to our rescue on New Years Eve of all days.  We had a sudden issue with water coming in through our block wall and the sump was barely keeping up.  Took Shane a few minutes and he decided to try and stop using the sump pump and discharge.  He set us up with a temporary pump to eliminate the water out of the crock without it going to the discharge.  This worked and within a half hour the water leaks had subsided greatly.  He then explained what he thought was going on and referred us to a plumbing service for a camera inspection of our sump discharge.  Shane was very fair and honest and charged us a minimum fee considering the day of the year and the fact that he left a loaner pump till we can get the repairs completed.  Wish all contractors were this top notch with everything. 

Thank You Shane!!

I wanted to waterproof the basement of my house.
One room in the basement has often got water on the floor
after a rain.
This has been recently my main concern.
I got in touch with about 10 waterproofing contractors. Not
all of them are on angie?s list.
All of them have been helpful in order for me to settle on
what should be done.
Mr. Armstrong has made 2 suggestion to address my concern.
One was to replace the front stoop
made originally from blue stones by the stoop made nearly
entirely from concrete. The second suggestion was to install a drain tile which
would dry the often flooded room by means of leading water from that room to
the sump pump.
Mr. Armstrong open and flexible communication style was what
attracted me initially. This interaction has been deepening while I kept
meeting other contractors, since I have not yet known at the time what exactly
to do.
With time it has become clear to me that Mr. Armstrong is
most suitable to do the project. And the project is to replace the old stoop
with a concrete one as described. Mr. Armstrong has recommended to wait with
building the drain tile until we see that re-building the stoop alone would not
keep the room dry.
I am most happy that Mr. Armstrong?s team has rebuilt the
stoop during Oct. 22-27, 2015. While there were rains since that time, the room
in question remains dry so far (Nov. 22, 2015). I will be watching for much
longer time.
In connection with basement waterproofing Mr. Armstrong in
addition has improved gutters, corrected the exhaust tube extending it outside
of the basement as properly it should have led exhaust fumes outside, and
removed most of the lose floor tiles in one basement room. This was all free of
charge.
In addition, Mr. Armstrong let me rent a dehumidifier (April
Air) for 39 days to see if it can reduce the humidity in the basement to 50%
from about 80%. The dehumidifier does reduce the humidity to even below 50%.
However, he has charged me only for 30 days of the rent.
The old stoop was also losing its stability and its surface
was shaking. The solidity and stability of the re-built stoop brings up a lot
more enjoyment with the look and the feel of this stoop, while stepping on it,
and for its role in helping to dry the basement.
While the stoop has been completed on Oct. 27, new concerns
emerge as Mr. Armstrong spotted chipmunk?s holes in the soil near the sides of
the stoop. Chipmunk?s tracks inside the earth may lead the water to the
basement beneath the stoop. Mr. Armstrong has offered a way to plug the holes
and eliminate this threat of leading water inside the basement.
I am open and would be happy to work with Mr. Armstrong
again.
I think that Mr. Armstrong style of doing business is such
as to enable him to do many projects with the same client, because he is
sensitive to client?s concerns and attempts to foresee future challenges for
the client as well as to the costs the client will bear.
One of the examples of this is the manner in
which Mr. Armstrong sells dehumidifiers which are often needed to help reduce
the humidity level in basements. Mr. Armstrong offers renting them initially
for a few weeks before a client would make a decision to buy.

Wonderful explanation of options, costs and what we could do ourselves to keep costs down. Came when they said they would and were very respectful of us and our property.

During my first contact with Shane Armstrong (the owner), he talked himself out of a job. After listening to a detailed description of my problem with water in the basement, he told me it sounded like I needed the services of a plumber more than the services he provided. He then recommended a couple of plumbing companies he had worked with. I contacted one of them and had the main drain out of my house replaced with PVC pipe (it had been clay tile pipe sections that had deteriorated over the roughly 60 years since the house was built and which were plugged with tree roots). This improved the situation greatly and solved our major problem. I tell this story to illustrate the kind of guy Shane is. His integrity compels him to be more concerned with solving problems than with making money.
A year later, after a particularly heavy rainfall, we had several areas in our basement where puddles of water had appeared (in contrast to our previous problem where there would be at least a half inch of water covering the lowest corner of our basement). Clearly we still had some issues, so I contacted Shane again. He came to our house to assess the situation. At first, while in the basement, he tentatively suggested some solutions that would involve digging some trenches in the basement floor (we have a finished basement). Then we went outside to walk around the house. Shane immediately noticed some problem areas and tied the locations to where the problems in the basement were.
Gradually a plan evolved that would not only address our remaining water issues, but would also add value to our home with a combination of landscaping, additional drainage pipes and the addition of a beautiful patio to direct the flow of water away from our house.
Although Shane was frequently on site, he employs a crew of impressively competent people. Although this may not be important to the final results, they were also quite personable, which made them enjoyable to work with. They were conscientious and would leave things in a state so as to minimize any issues should it rain before they came back. They also left the site as neat and picked up as possible at the end of each day. If something went wrong, they always fixed it so that it was better than before. As a case in point, during the excavation for the patio drain, they accidentally severed an underground electrical cable that supplied power to a nearby outbuilding. They replaced the cable with a new one the way it should have been done originally, in a protective conduit.
All in all, we are extremely pleased with our new patio and all the work Armstrong Waterproofing did for us. The company, and all of its employees, are topnotch. They look at the big picture when solving problems. As an example of their philosophy, during the course of the work, time and again I would hear the mantra "Think like water". I wouldn't hesitate to recommend them, and, as a matter of fact, we're planning on having them do some more work for us in the future (we had to focus on the most important things first).

Very Professional, and honest. thoroughly enjoyed talking to them as they really knew what they were talking about. I was given advice, on a couple of things.  I did sign up, and was very pleased with the worker and the work they did. Cleaned up after themselves, were very friendly to talk to when I asked questions. I was extremely satisfied with the work that was done. I would highly recommend them.

unknown