
Sewer Heroes Inc
About us
We're dedicated to ensuring that we take care of all of our clients, and that their plumbing needs are met and exceeded. We offer high-quality sewer work, Zero Dig technology, and personal client service. We’re committed to providing you with top notch plumbing work. We serve a wide range of clientele, and value every client relationship greatly. Each engagement benefits from the depth and breadth of our expertise. We approach every client with a focus on integrity, advocacy, and understanding. We work for you!
Business highlights
Services we offer
Clear Drain Clog or Blockage, Sewer Main Install or Replace, Sump Pump Repair, We offer Clear Sewer Main, and Drain Line Breakage Camera Locate
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
80% | ||
8% | ||
8% | ||
0% | ||
4% |
"Hello Steve and [Member Name Removed], we are saddened and sorry to hear your opinion of your experience. Here at Sewer Heroes, we have highly trained technicians that specialize in sewers and drainage lines. Naturally, there are various solutions to a problem, some temporary and some permanent. As many customers may attest, you will find that root intrusion can be a very serious problem in sewage systems. It is not so simple as just cutting roots. If roots are entering your pipe, they can affect the structural integrity of the sewer. It is not uncommon for a professional to recommend a permanent solution to your problem, instead of putting a band aid. If your sewer line was not cleaned to your liking, or any job is not done to your expectations, you should have given us the opportunity to satisfy you. We apologize again for any inconvenience. P.S. If root killer worked, there would be no need for our business."
"Thank you so much for being such a pleasure to work with. We were happy to help!"
Mike Salgado of Sewer Heroes came to offer a free estimate in September 2016 and spent a good amount of time listening and observing. He walked around the property and completely understood our problems before he offered a solution. He was confident and very knowledgeable. He even uncovered a drain I didn't even know we had! After reviewing my engineer's notes, he came up with a full proposal that took into account everything we needed that had been recommended. The price was reasonable and fair.
But since I am a researcher and over think everything, I had to get other companies here to learn what they would do. Throughout this vetting process, Mike of Sewer Heroes kept in touch regularly. He was not obsessive or annoying, he was simply calling about once a week or so to see how things were going. After one crazy appointment with a competitor, he talked me through what the other guy was trying to sell me and helped me to understand why it wouldn't solve our problem. He brought me back to the engineer's original notes. He was enormously helpful. I felt like I was dealing with a respected brother or friend instead of a salesman. How rare is that?!
His brother, Anthony, and his uncle and the rest of the crew showed up as expected and began the four day project. They worked very hard and were professional throughout the time here. (We've had more than our fair share of workers at our house over the years, as our home is old, oops I mean "historic and charming," and there's always a project or two going on. Believe me, my daughters have learned a lot of new vocabulary words from some of those other guys.) The Salgado men and their colleagues were polite, hard-working, diligent, careful, and knew what they were doing. Two times I needed to talk to the receptionist. She was also helpful, quick to respond, and also very polite.
When they were done, they swept the area clean and hauled away a lot of debris. My garage has never been this clean. And it has never ever been this dry. I love my home again. I am happy. My husband is happy. My kids are happy. Thank you, Sewer Heroes!
I highly recommend Sewer Heroes to anyone needing plumbing, sewer assistance or flooding remediation. They are wonderful!
I'm happy to write my shower is back to normal and no more clogged drain. I work in NYC and plan to use Sewer Heroes for any plumbing needs at my company as well. Highly recommend to anyone.
on cost or concern of completing the job. He stayed until may water tests were done to confirm completion of job. I would use Mike again without hesitation.
Licensing
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