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Murphy Moving & Storage
In-State Moving Service, Out-of-State Moving Service, Professional Moving Service Piano,
About us
The Murphy name has been connected with the moving and storage industry for over 100 years and our company is now being proudly run by the fourth generation. Years of pride in workmanship and experience have been passed from generation to generation. The first truck to move a family coast to coast from New York to California was a member of the Murphy family. A lot has changed since the first generation started the business with a horse and cart and the family has seen many changes and kept up with the technology that comes along with each new generation. Our number one goal is complete customer satisfaction. The cornerstones of our business – integrity, professionalism and hard work – help us achieve this goal for each and every customer. Additionally, our years of experience in the moving and storage business have given us a keen understanding of what makes for a successful move, and we put this knowledge to use from the beginning of a job to its completion. Customer service is our #1 concern from your initial contact with our office staff throughout the moving process; packing, loading and delivery of your goods at your new home. Our employees receive rave reviews from all our customers. They are described as polite, hard-working, responsible, respectful, and a “real pleasure”. We are proud to have these men and women as part of our company. So whether you need a dining room set moved into the garage while the floors are being refinished, or whether you are moving cross-country, give John C. Murphy Moving & Storage a call. No job is ever too big or too small. See what a difference a quality mover can make.
Business highlights
Emergency services offered
111 years of experience
Services we offer
ART & ANTIQUES, FULL/PARTIAL PACKING & STORAGE. SPECIALIZED CRATING, LOCAL/LONG DISTANCE, MOVING, PIANOS, RESIDENTIAL/COMMERCIAL. OUT OF STATE LARGE & SMALL MOVES. IN HOME MOVES.
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.979 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 0% | ||
| 1% | ||
| 1% |
Showing 1-25 of 79 reviews
Karen W.
Jan 2021
Outstanding! The nicest folks, both in the offices and on the trucks. When the move was completed, we had the following situation: nothing broken, nothing missing. The move took 2 days as it was a multi family home. These guys, without exception, worked non-stop! There was no fooling around, no cell phone conversations, no wasted time, period. They had the truck unloaded in approximately 2.5 hours. I had estimated that it would take most of the day! How wrong you can be! ??. These guys are fantastic, flexible and understanding. The women who manage the phones........can’t ask for better!! I would recommend them without hesitation! ??❤️
Jonathan K.
Jun 2020
Overall the day of the move went ok with the exception of a few dings to some furniture. There was however one particular odd thing: when going from point a to point b (a direct route and the driver said he knew especially since it's a few miles away from Murphy's depot) the truck initially followed but then somehow ended up arriving to point b 20-25 minutes after we did. The next day we realized our Oreck vacuum was no where to be found and called Murphy to discuss the issue. The Murphy rep initially said she'd look into it. When they didn't follow up for days, we then contacted them by email. The only thing the Murphy rep was willing to do was ask the moving crew if they had seen the Oreck Vacuum which she said they hadn't, and she suggested we check our closets. When asked what their policy was for incidents such at this, and once we let Murphy know that the truck went missing, Murphy didn't address the policy nor the truck because they stopped responding completely. We wanted to come to a resolution, but their unwillingness to come to terms forced us to put a stop payment on our check. Now we're receiving an invoice, with a stop payment check fee, and the threat of it going to collection. We hired Murphy Moving because we used them once before years ago and appreciated their service, but I guess the minute you hit a bump in the road you realize just what they're really made of.
Response from Murphy Moving & Storage
"We are sorry to hear that your experience with us was not satisfactory and surely not as good as the experience repeat customers like you know and come to expect from us here at Murphy. Your feedback is important to us and the breakdown in communication is inexcusable and certainly not up to par with our customer service standards. We are investigating the issue and your concerns to avoid a repeat. We have refunded you the total cost of the vacuum, to be discounted from the cost of the move, and should be reflected on the updated invoice."
Walter H.
Jun 2020
The two movers were extremely professional, on time, careful and great in every way. Can't say enough good about them.
Response from Murphy Moving & Storage
"Thank you so much for your kind review. We appreciate you choosing Murphy for your move and wish you all the best."
Rosa P.
Jun 2019
great timely service. Highly detailed oriented and very friendly staff. We had a huge move and there wasn't a single item broken or damaged. I would hire them again without hesitation.
Response from Murphy Moving & Storage
"We appreciate your great review. Thank you so much for choosing our team at Murphy to assist you with your move. We look forward to hearing from you again in the future. All the best."
Jason W.
Mar 2019
Lisa in the office was very friendly and responsive in providing an estimate and scheduling the move. The movers arrived on time, within the agreed one hour window, and promptly went to work. Beto, Marcelo, and another gentleman (sorry cannot remember his name) handled the furniture, boxes, and plastic totes with care. The same process was repeated in reverse at destination - exactly what you want in a move.
Response from Murphy Moving & Storage
"[Member Name Removed], Thanks so much for your review. All the best."
Rosa P.
Feb 2019
These guys are highly professional, responsive, and take such good care of all articles. They arrived promptly the day of the move and actually finished a day ahead of schedule. They are extremely careful packing and moving all things and as a result we did not have a single damage. The entire staff is very cordial and helpful. The entire experience was outstanding from the process of getting an estimate and working with us to make it as reasonable as possible, all the way to unloading our stuff. We highly recommend John C Murphy moving. They really put as at ease that all would go well and indeed it did.
Response from Murphy Moving & Storage
"Thank you so much for your kind review. We are glad to hear how our team took good care of your belongings and was able to help put you at ease. We wish you all the best in your new home."
Robert L.
Apr 2018
They moved me 1100 miles from New York to Florida without any issues. Every mover was a pleasure to deal with and not one broken piece. They were not the cheapest but the estimate given was what was charged.
Response from Murphy Moving & Storage
"Thanks so much for your very kind review. We wish you all the best in your new home."
Karen W.
Dec 2017
It went very well from estimate, to packing (very well done), to loading, and unloading. Received a credit promptly because weight estimate was more than what was actually moved. Only one casualty, the mirror backing of a curio cabinet shattered for some reason, and that is being repaired right now at the mover's expense. Delivery was well within the window of time that was provided. I would definitely recommend them.
Response from Murphy Moving & Storage
"Thank you very much for your review. We're glad we were able to help you with moving your parents and wish them all the best in Florida."
Oak A.
Nov 2017
EXCELLENT! These guys are rock stars!!!! So professional, patient, and very organized. At a stressful time, you need experienced people who are going to understand this and help you by doing what they do best. Awesome, hard working and great attitudes. Thanks guys. I would highly, highly recommend them!
Response from Murphy Moving & Storage
"Thanks so much for your very kind review. We wish you all the best in your new home."
Kevin M.
May 2017
Perfectly, great guys, great work. Price was as quoted , no hidden extras
Response from Murphy Moving & Storage
"Thank you [Member Name Removed]"
Kathleen M.
Feb 2017
The men were fabulous! Arrived on time, were very professional. Would recommend.
Response from Murphy Moving & Storage
"Thank you so much for your review. We wish you all the best in your new home."
Ed M.
Jan 2017
Exceptionally well.
Response from Murphy Moving & Storage
"Thank you so much for your review. We wish you all the best in your new home and we thank you for the opportunity to handle your moving needs."
Kendra E.
Jan 2017
Before the move, we enjoyed friendly and courteous service from the owner and administrative staff when it came to obtaining our estimate and planning for the move. On moving day, the moving crew was punctual, professional, friendly, and very easy to work with. They took great care of all of our furniture, and I was amazed at how quickly they moved while being so thorough and attentive. The office staff was very responsive to calls from their answering service, even on the weekend, and went above and beyond to get our last-minute questions answered ASAP. The move was finished much earlier than expected, and we had extra time to relax in our new home. I'd recommend Murphy movers to anyone, and we would certainly hire them again.
Response from Murphy Moving & Storage
"Thank you so much for your wonderful review. We wish you all the best in your new home and we thank you for the opportunity to handle your moving needs."
Arica A.
Dec 2016
They quoted me a rate then half way through the move said that they had improperly estimated the amount of furnishings and would need an additional $1,000. I selected them because they were about $1,000 cheaper than the competition. While I do feel that I was ripped off, the staff was professional, pleasant and hard working.
Robin T.
Oct 2016
Punctual, great pack job, everything arrived in excellent condition. Danny and team did a super job.
Dorothy L.
Jul 2016
Perfectly - from the original estimate to the packing and moving it was excellent. The packers and movers, Danny H. (who is incredibly knowledgeable, organized and hard working), Luis, Alfredo and Juan were friendly, efficient, careful, certainly knew what they were doing - they all worked so, so **** ** a very hot day - I can't praise them enough. I had heard such horror stories about other companies that I really expected some problem. Didn't even have a little problem! Then when the truck arrived in NC another group unloaded (No Job To Small - David Hedgepeth Owner) and I understand everything went as smoothly as in NY. I would certainly recommend Murphy movers to everyone planning a move...big or small. The cost was competitive with other estimates - as a matter of fact I even got a refund because the weight was under the estimated weight. This is a well run company with well trained employees, decent and honorable from start to finish. The office staff also were always responsive and pleasant, answering any questions whenever I called.
Thomas B.
May 2016
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Eric S.
Dec 2015
unknown
Response from Murphy Moving & Storage
"Thank you so much for your review. As I always state in previous responses, we have the best crews in the business. Without these hard working men and women we would be just another moving company. We appreciate your taking the time to review and we wish you all the best."
Susan J.
Nov 2015
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Response from Murphy Moving & Storage
"We appreciate your nice review, thank you."
Nancy D.
Oct 2015
unknown
Response from Murphy Moving & Storage
"We agree, our crews are amazing! We are lucky to have the best moving teams working with us. And the best part is they complete every job with a smile! Thanks you so much for your great review."
Carla G.
Oct 2015
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Mark F.
Jul 2015
unknown
Carl K.
Jul 2015
First, I was very impressed by he owner who came to give the quote. Other movers were quick to say that our move would be very difficult even though we only had a few pieces of furniture. John on the other hand gave a much more reasonable assessment and he was much more professional. The move went great! The movers and especially the team leader Danny did a fantastic job. They arrived on time and did exactly what they said they would do. They were very willing to listen to us regarding fragile items and were also very helpful with moving things so that we could clean our apartment while they were moving out. I was also very impressed that they did all the moving without really taking any breaks. They really worked hard to keep our costs down. They were also very helpful on the day of our move in and placed all of the furniture where we wanted it. Overall we had no damage what-so-ever including about 10-15 boxes of fragile items and the move came in several hundred dollars under budget.
Response from Murphy Moving & Storage
"Thank you so much for your great review. We appreciate your comments and we are so happy that you were so pleased with your estimate experience and the move. Our crews are great and we will pass along your comments to them. We wish you all the best in your new home."
Dennis M.
Jul 2015
unknown
Response from Murphy Moving & Storage
"Thank you so much for your nice review."
OX O.
May 2015
unknown
Response from Murphy Moving & Storage
"Thank you your review. We know that moving across the country can be expensive. We are happy that you were pleased with the moving crews and that everything arrived in perfect condition. All the best to you in your new home."
Licensing
State Contractor License Requirements
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*Contact business to see additional licenses.
FAQ
Murphy Moving & Storage is currently rated 4.9 overall out of 5.
Murphy Moving & Storage accepts the following forms of payment: CreditCard
Yes, Murphy Moving & Storage offers free project estimates.
No, Murphy Moving & Storage does not offer eco-friendly accreditations.
No, Murphy Moving & Storage does not offer a senior discount.
Yes, Murphy Moving & Storage offers emergency services.
No, Murphy Moving & Storage does not offer warranties.