Fossati Plumbing and Heating located in Carmel and Brewster NY is a full-service plumbing company specializing in all aspects of plumbing for commercial, residential and multi-family housing. We are a family- owned and operated plumbing company since 1978. Our founder, Bob Fossati was the kind of man who gave back to his community and taught many young plumbers the importance of taking pride in your work, pride in yourself and “doing it right the first time. Fossati Plumbing and Heating still carries on with Bob’s core values and we bring these qualities to your home by hiring skilled licensed plumbers, friendly office staff and making sure to carry and install only quality products. We offer upfront pricing for our customers. Before a wrench is picked up you know what the work will cost and it doesn’t matter how much time it takes. No one likes “hidden surprises” when they receive an invoice at the end of a job. Upfront pricing allows our plumbers to concentrate on putting out high quality work, making sure that its done right the first time and taking the time to answer any questions you may have. We want to be your “go to plumber”. Its about building trust and lasting relationships.
Plumbing all new installs and repairs, faucets repair/replacement, outdoor hose bid, piping repairs/replacement, sinks, specializing in water treatment including water softening & purification systems, toilet, valves etc., water heaters
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
6% | ||
3% | ||
0% | ||
3% |
"[Member Name Removed], I'm sorry you were not happy with our pricing. We are licensed plumbers and there was quite a bit that needed to be done. A permit needed to be filed and the job would have be inspected, this all takes time. I'm glad to hear you were able to get it done less money. Thank you for being honest about our responsiveness, punctuality and professionalism. We wish you the best of luck with your project! Respectfully, Debi Fossati"
"Hey [Member Name Removed]! It was a pleasure working with you , glad we met your expectations! Respectfully, Deb Fossati"
"We are terribly sorry for the oversight! If you are still interested we can get you out an estimate tomorrow? Again I am so sorry! Respectfully, Debi Fossati"
"Mrs. [Member Name Removed], it was our pleasure helping you with your plumbing problems! We are happy you were satisfied with our services. Jeff spoke very highly of you as well! Sincerely, Debi Fossati"
"Thanks [Member Name Removed], I'm glad to hear you were happy with our services. Enjoy your 4th of July!!! Deb Fossati"
"Hi [Member Name Removed], happy you were happy! Spread the word, most of our calls our from customer referrals! Thanks, Deb Fossati"
"Hi [Member Name Removed], thank you so much for your kind words! Jeff is wonderful at his job and it's always nice to see his talent recognized! Thank you, Debi Fossati"
"Hi [Member Name Removed], sorry we checked our records and couldn't find you information. If you ever need a plumber again please give us a call, we will not disappoint you! Have a Happy 4th of July!"
"Hi [Member Name Removed], So happy to hear you were pleased with our services! Sincerely, Debi Fossati"
"[Member Name Removed], Glad to hear Jeff met your expectations, hope to hear from you soon! Thanks, Deb Fossati"
"We are happy you were pleased with our services!"
"[Member Name Removed], What a pleasure it is to hear such nice comments about our services! Both my husband and son commented on what a nice person you are! It is our absolute guarentee to make sure our customers are always satisfied. Thanks you again for your kind words and we look forward to the opportunity to serve you again. Sincerely, Debi Fossati"
"[Member Name Removed], It was a pleasure doing work for you! Both my husband and son said what a nice guy you are! We are happy you're happy! Look forward to working with you again in the future! Debi Fossati"
"[Member Name Removed], We are so pleased you were happy with our services! Tony was quite impressed with that faucet! Thanks so much for your business! Debi Fossati"
"[Member Name Removed], Glad to hear you were please with the repair and happy to hear its no longer leaking! Sincerely, Debi Fossati"
"Hi [Member Name Removed], Now that the work is all complete we hope you are happy! Please let us know if there is anything else we can help with! Sincerely, Deb Fossati"
"[Member Name Removed], I apologize for not responding sooner, I just saw this beautiful review!!! We are always so happy to hear how pleased our customers are with our services! Yes, my son is an apprentice with the company, he is a 3rd generation plumber and we couldn't be prouder! We look forward to working with you again! Sincerely, Deb Fossati"
"Thank you so much for your purchase! We are so happy we could quickly respond and fix your problem! Thank you, Debi Fossati"
"There was apparently a misunderstanding. I myself spoke to Mr. [Member Name Removed], I explained that we offer upfront pricing and the service tech would notify him of the amount before proceeding. Unfortunately Mr. [Member Name Removed] was not home at the time of install, nor available. His wife was kind enough to approve and our 2 licensed plumbers installed the owner supplied instahot. As you can see from previous reviews we take great pride in performing outstanding customer service. We were quite disappointed that Mr. [Member Name Removed] was not happy with our price and refused to make payment, we are a COD company. I wish him and his wife all the best and apologize for any misunderstanding. Respectfully, Debi Fossati"
"Hi [Member Name Removed]! Thanks so much for your business! We look forward to working with you again! Sincerely, Debi Fossati"
"[Member Name Removed], So sorry for the delay in responding to your very kind review! Yes, Tony is a real pro and we are happy he was able to save you some money and address your problem! Thanks, Debi Fossati"
"Hi [Member Name Removed], As always we enjoy working for you! Glad you were happy with the job and are grateful for any recommendations! Sincerely, Deb Fossati"
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