FRANS FLOWERS

The wrist corsage was basic and significantly overpriced. It took several minutes of waiting for them to find it and in the mean time I had to stand next to a smelly cat that was on top of the counter. But, having been a long time customer I called again to place another order for the Senior Ball and the person who answered the phone was so unbelievably snotty because I used the phrase "next Saturday" and she kept saying she doesn't know of a Senior Ball next Saturday, "Don't you mean THIS Saturday?" So I said next Saturday, May 11th?, and she STILL carried on and said "Well, you mean this Saturday then!" Seriously? She knew exactly what I meant but wasn't going to move on until I said it the way she wanted. Why on earth would they let such a person represent their business? My parents ordered from the original "Fran" for decades and she was the most professional, pleasant woman and would never have tolerated such rudeness in her business. These people do not deserve to use her name. I immediately called Aunt Harriet's Attic in Central Square with the same request and spoke with a professional, friendly woman who was happy to take my order. Looks like I found a new florist.