Total Air Comfort
About us
With more than 25 years in the heating and cooling business, Total Air Comfort is dedicated to providing the best possible service for you and your family. You can count on us to provide you with a system and solution that fits your family's unique needs and since we've installed many systems in this area, we've earned a reputation for doing the job right the first time. If you are looking for the cheapest way to do install or repair a system, we are not your contractor. We install only the best systems and do not skimp on quality. Our Technicians are the best at what they do, they are trained and able to do it right the first time. it doesn't matter if we repair your system or replace it, you can rest assured it will be done right. Employees do not come cheap either, we provide extensive training on the latest product to insure they know how to work on your system, All of our employees are drug tested and back round checked so there is no worry to allow them into your home. Our staff is paid very well so that they can provide the best service to you. We give options to every customer, since everyone's needs are different we provide solutions based on your situation. Total Air Comfort understands how expensive HVAC repairs are, so we decided to put a system in place to allow customers to have options and not be pressured. Our system is called upfront pricing, and this is how it works. 1. We charge a trip fee for a service call. This gets you a qualified technician with a fully stocked truck that is able to make 80% of the repairs at the time of the call. 2. The tech will assess the situation and give the owner options. The options will consist of a quick fix or Band Aide repair that will get the system up and running with minimal cost. A more intensive repair option which will identify components that are going to fail in the near future to have uninterrupted heat or cooling throughout the season, this with usually include performing maintenance to the system as
Business highlights
Services we offer
Repair and installation of heating, cooling, furnaces, heat pump, humidifiers & air conditioning equipments.
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 20% | ||
| 20% | ||
| 0% | ||
| 20% | ||
| 40% |
"Yes, we did replace his furnace. Yes, we did not install a humidifier on his system because it did not fit and refund his money for it. Yes, we did to go back to repair an air leak in a connection under warranty at no charge. Yes, we used the new filter that was a day old. Yes, did the customer that wrote this review threatened our company with writing bad reviews if we did not perform maintenance for free. No, we are not going to do work for a customer that is trying to bully us to do work for free. Total Air Comfort has zero tolerance for bully’s! This customer wanted us to be an expert witness for the last company he took to Peoples Court. [Member Name Removed] has a tendency, when he doesn’t get his way, he bully’s them to try to get what he wants. We explained to [Member Name Removed] that we would come down to evaluate his system and if the was under warranty we would let him know at the time of the visit. if it was not under warranty, then he would have to pay for it. the customer that wrote this review was offered options for maintenance contract, an extended warranty, as well as a filtration system (a filter track) he decided he did not want pay for it at the time it was offed to him. Now he wants us to provide the options that he chose not to do at the time of the installation, and expects us to do it under warranty and not charge him. or he will write bad reviews online about us. Sorry we don't play that game."
"Yes, we did replace his furnace. Yes, we did not install a humidifier on his system because it did not fit and refund his money for it. Yes, we did to go back to repair an air leak in a connection under warranty at no charge. Yes, we used the new filter that was a day old. Yes, did the customer that wrote this review threatened our company with writing bad reviews if we did not perform maintenance for free. No, we are not going to do work for a customer that is trying to bully us to do work for free. Total Air Comfort has zero tolerance for bully’s! This customer wanted us to be an expert witness for the last company he took to Peoples Court. [Member Name Removed] has a tendency, when he doesn’t get his way, he bully’s them to try to get what he wants. We explained to [Member Name Removed] that we would come down to evaluate his system and if the was under warranty we would let him know at the time of the visit. if it was not under warranty, then he would have to pay for it. the customer that wrote this review was offered options for maintenance contract, an extended warranty, as well as a filtration system (a filter track) he decided he did not want pay for it at the time it was offed to him. Now he wants us to provide the options that he chose not to do at the time of the installation, and expects us to do it under warranty and not charge him. or he will write bad reviews online about us. Sorry we don't play that game."
I did a very quick Internet search on the 2 parts that they were replacing and they cost a total of $150 from Blackman supply in Huntington. In the end I ordered the parts the next day and installed it myself. It tool me 15 minutes. I have some skills but nothing more than most people. I watched a few videos and did it. It's now working like a charm.
What upsets me is that they were charging over 1600 dollars for $150 in parts and no more than an hour work TOPS.
They are a ripoff and cannot be trusted.
Licensing
State Contractor License Requirements
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