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SAL & KEN FELICE'S AUTO REPAIR

Auto Service,

Services we offer

Auto Service

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Check
  • Visa
  • MasterCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%

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Showing 1-4 of 4 reviews
John B.
Feb 2016
5.0
Auto Service
Yes, I recommend this pro
unknown

Elizabeth I.
Aug 2015
1.0
Auto Service
$1,400

My husband and I had used this station previously for minor repairs. We found them competent and reasonable. Since they advertised themselves as being able to repair foreign cars, we suggested them to our son.  Our son's car  (a 2000 BMW), repeatedly stalled and had some other mechanical problems. Before making an appointment for repairs, my husband called them and inquired if they'd be able to work on a 2000 BMW; he was told by "Brian" without hesitation, that they would be able to work on the car. My son dropped off the car on Monday, August 10th along with a description of the problems he was experiencing.  Since he is not a mechanic, he did not speculate on the cause of the stalling. On the afternoon of the 11th, I received a call from the station and was told that the cause of the stalling was holes in the hose. The mechanic told me that the replacement hose would arrive the following day, and that my son's car would be ready the following afternoon. He said the work would be a little over $600. My son was thrilled when he heard the price, and then requested additional work (repairs to both front windows among other things) to be done. On Wednesday, I drove with my son to pick up the car. We arrived a little before 5pm. The car was not yet ready, so we waited about 90 minutes for them to complete the work. The two mechanics seemed to be having some difficulty fixing the two front windows. At about 6:30, one of the mechanics finally took the car out for a test drive. He returned after about five minutes and gave my son the keys.  My son paid over $1400. My son got less than FIVE blocks before the car stalled TWICE!  There were also now two warning lights on the dashboard. We brought the car back to the now closed station. The next morning at 8am sharp, I brought the key in and told the mechanic what had happened. The mechanic who had worked on the car the previous day, said: "We only did what you asked us to do. It wasn't really ready yesterday..." I didn't understand this response, since we would have only been able to tell the mechanic the problems the car was experiencing; we did not speculate on how to treat the problems with the car. My husband, son, and I were understandably concerned, but still had confidence in the garage. When my husband called the garage, he spoke to the owner, Kenneth, who was extremely curt. My son picked up the car at 5:15pm.  He was told that the mechanic had taken the car out twice with  no problem The warning lights were still on! Mr. Felice said he didn't think the lights were a problem. My son left the shop. Guess what? The car stalled TWICE before he got off of Main Street! When he called Mr. Felice, he was told: "I don't know what to tell you, Giovanni..." The car is now at a different shop awaiting repair.


Joseph G.
Jan 2013
5.0
Auto Service
Yes, I recommend this pro
$70
We love them. They are just very helpful. They take us in and they are very nice people. They are very reasonable. They are very good. I always recommend them.

Joseph G.
Jun 2012
5.0
Auto Service
Yes, I recommend this pro
$300
I would definitely recommend them to everybody

Licensing

Insured

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FAQ

SAL & KEN FELICE'S AUTO REPAIR is currently rated 4.0 overall out of 5.

Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM

SAL & KEN FELICE'S AUTO REPAIR accepts the following forms of payment: Check, Visa, MasterCard

Yes, SAL & KEN FELICE'S AUTO REPAIR offers free project estimates.

No, SAL & KEN FELICE'S AUTO REPAIR does not offer eco-friendly accreditations.

No, SAL & KEN FELICE'S AUTO REPAIR does not offer a senior discount.

No, SAL & KEN FELICE'S AUTO REPAIR does not offer emergency services.

Yes, SAL & KEN FELICE'S AUTO REPAIR offers warranties.

SAL & KEN FELICE'S AUTO REPAIR offers the following services: Auto Service