Fingerlakes Tree & Landscape
About us
Fully insured, Free Estimates,Credit Cards Accepted
Business highlights
Services we offer
Tree removal, annuals/perennials ), brush hogging, bulbs, care and health), consulting ( plant/tree use, deer fence plant protection installation, drainage installation, gutter cleaning, landscape designs, landscape installation ( trees, leaf removal/fall and spring clean-up, mulching, patio installation, pruning or "deadheading", retaining wall installation, shrub trimming, shrubs, sidewalk snow removal (commercial only), snow fence installation, stump grinding, stump removal, tree trimming, null
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
57% | ||
14% | ||
14% | ||
0% | ||
14% |
The price for the job was offered by the contractor and before I accepted it, the town stepped in to let the community use their services to remove the trees. This was a tremendous offer to us, and I conveyed to the company that I would like the quote adjusted to reflect a cost that no longer would be applicable. That is when things went ugly and they owner said I was lucky he discounted it as much and that I would never have known, blah blah blah. When I called him out on this as being unprofessional and unethical...to admit that they would have finagled the quote they'd already done so I might not get as much off?? And the original quote included an item that later cost an add'l $150 on the new quote. They owner(s) insisted on referring to this as a deduction, which I corrected them on. An adjustment is used when a cost no longer applies; a deduction is one that is offered
by the contractor. Over several days there was an issue with payment which I had indicated in an email the week before....was waiting for them once I had a properly formatted invoice which my insurance company required. The handwritten, crossed out nonsense looked unprofessional and State Farm said "it looked like their child did the invoice. Get another." Professionalism has gone from bad to worse with one abusive email after another.
The work itself was fine and on that I had no issues. On the matter of customer service, business etiquette and common sense these people need to take some classes. It wasn't worth the little savings I received by going with this outfit and I would never recommend them to my family or friends.
As the work progressed one man continually dragged huge limbs to the chipper in front of my home.
This man also assisted from the ground in facilitating the work in progress. It was quite an art to watch
this professional work his way up the tree and ........back down again.
From the meeting with the owner for an estimate to waving good bye to the crew I was very pleased and
my yard was spotless. Also, the owner communicated with a change in plans due to weather.
Licensing
State Contractor License Requirements
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