Computer Repair, Computer Sales, Computer Training
About us
Computer Repairs and Installations:
Specializing in Computer Security & Maximizing Performance.
Microsoft trained in all Operating Systems.
Home and Office Services
24 hour turn around on re-format.
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
COMPUTER REPAIR & INSTALLATIONS, COMPUTER PRODUCTS. CUSTOM SYSTEMS AND UPGRADES, NEW DELL SYSTEMS. HOME AND OFFICE SERVICES. REMOTE ACCESS COMPUTER REPAIR.
I got them on Angie's List. It was Excellent. We couldn't be happier with the guy- he came out the minute we called. He was very personable, professional, and did an excellent job.
Description of Work: For computer services I used Tom's Computer Online.com. We had a flood in the basement so we had to move our computers upstairs -he did that and when we finished the basement, he came and put it back down in the basement and reconnected everything.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Carolyn S.
03/2014
5.0
computer repair
 + -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
CAROLYN M.
11/2011
5.0
computer repair
 + -1 more
Tom was in all ways courteous and professional. He arrived at his appointed time, quickly and efficiently resolved the problem, and offered excellent advice.
Description of Work: Tom's Computer performed emergency repair service on a desktop computer in my home. He came at his appointed time, well prepared to deal with a worst-case-scenario although in this case, a memory problem was easily resolved by only re-seating the modules. I am pleased both with Tom's professional manner and proficient work and will be returning to him for any future computer issues.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from TOM'S COMPUTERS ONLINE.COM
Dear [member name removed]: Thank you, it was a pleasure working for you. As always if you have any questions or problems please feel free to call me anytime at 516-984-5630. Thank you again. Sincerely, Tom www.TomsComputersOnline.com Email: [email protected] Phone: 516-984-5630
Bruce W.
02/2011
5.0
computer repair
 + -1 more
My experiance was great. I will be calling Tom back in about a year to "clean up" my laptop and keep it running at top efficiency. I rely on my computer to run my small business using QuickBooks, keep my personal files and pictures. I am now using the laptop to download and view movies from Netflex, which I couldn't do before and the image and speeds are superb! Tom also responded promptly with answers to my questions via e-mail and by phone, even in the evening and on weekends. He worked at the problems until they were all fixed.
Description of Work: Tom responded promptly and was punctual for the agreed appointment time. He went right to work to clean a full C drive and evaluate and identified problems that were causing my laptop to run slowly.We then set up a second appointment to fix the problems. Tom installed a new external hard drive and set up the backup program to backup to that drive, thus freeing several hundred GBs of space on my lap top which is now running much more efficently. He also suggested I upgrade my old wireless modem, which I did and I am now running on the internet literally 4X faster. He also installed new anti-virus software and made several changes so I cold save money on third party software I was using, but no longer need.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Response from TOM'S COMPUTERS ONLINE.COM
Dear Member: Thank you, it was a pleasure working for you. You are a true gentleman. As always if you have any questions or problems please feel free to call me anytime at 516-984-5630. Thank you again. Sincerely, Tom www.TomsComputersOnline.com Email: [email protected]
TERVIA & BARRY M.
04/2008
5.0
computer repair
 + -1 more
From start to finish Tom was very professional. No matter whether I phoned him or emailed him, he answered my many questions promptly and completely. After the initial charge of $150, he did not charge any extra for all my questions. About a month later I managed to break one of the CD drives. Tom came the next day and replaced the drive for a very reasonable fee.
Description of Work: I called Tom because after trying several things, MS Excel was not working. Tom was here within 2 days. He could not fix the problem either after spending several hours trying various procedures and answering many questions. I bought a new Dell computer through him. He was able to get me a very good deal with a brand new computer with a large flat screen and many features I did not have with my old computer. Tom installed everything when he came back, including the hardware, protection software and the programs I needed. He tested everything, making sure everything worked properly.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Computer Repair,
Computer Sales,
Computer Training
FAQ
TOM'S COMPUTERS ONLINE.COM is currently rated 5 overall out of 5.
Sunday: 11:00 AM - 11:00 PM
Monday: 9:00 AM - 11:00 PM
Tuesday: 9:00 AM - 11:00 PM
Wednesday: 9:00 AM - 11:00 PM
Thursday: 9:00 AM - 11:00 PM
Friday: 9:00 AM - 11:00 PM
Saturday: 9:00 AM - 11:00 PM
TOM'S COMPUTERS ONLINE.COM accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, TOM'S COMPUTERS ONLINE.COM does not offer free project estimates.
No, TOM'S COMPUTERS ONLINE.COM does not offer warranties.
TOM'S COMPUTERS ONLINE.COM offers the following services: COMPUTER REPAIR & INSTALLATIONS, COMPUTER PRODUCTS. CUSTOM SYSTEMS AND UPGRADES, NEW DELL SYSTEMS. HOME AND OFFICE SERVICES. REMOTE ACCESS COMPUTER REPAIR.