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5 Station Plz
Bethpage, NY 11714
We had an awful experience with a carpet installation by Broadway Flooring. When the installers first arrived, we asked that they please be mindful of the walls as they had just been painted. Pedro, the lead guy, assured me that they would be. Then he asked if I had a ladder they could borrow and I complied with the request. I wonder what would have happened had I not had a ladder? I immediately felt we were off to a bad start as they were obviously ill prepared for the task ahead. I will start with a health related issue. One installer wore a mask in adherence to CDC guidelines; Pedro wore his mask as a chin strap. At no time did his mask leave his chin and cover his nose or mouth. At one point he released a sneeze which he made no attempt to cover and it sprayed across my living room. I would have found this disgusting at any time, but during this Pandemic it was both disgusting and disrespectful to me and my significant other. After eleven hours with these guys, they finally finished the installation. The request we made to be mindful of the freshly painted walls had been totally disregarded. One wall looked as if it had been climbed by a bunch of preschoolers with filthy feet. Two other walls were chipped in multiple spots most likely by the steel tool used by the installers. That same tool was also used where the carpet transitioned to the wooden floor in my den which was chipped and dented as no care was taken to protect the wooden floor. I have repainted the walls, but the damage to the wooden floor is irreparable. Photos of the floor are included in this review. I much prefer writing five star reviews, but this experience was subpar in every aspect.
Description of Work
Category carpet installation
Here at Ramos Wood Floor, we sustain our business on quality and integrity. We are experts in the wood floor trade and are committed to quality from the beginning to the end of your project. We look forward to earning your business.
Fully Licensed & Insured. We repair, refinish, restore and install hardwood floors. We specialize in bringing old hardwood floors back to life. We are experts at stripping hardwood floors, sanding hardwood floors, refinishing hardwood floors, cleaning and polishing wood floors. We can refinish your wood floors with the most durable oil-based protective polyurethanes. We repair all types of wood flooring. If you have broken, cracked, chipped or rotted hard wood floor boards, call us. We know how to repair wood floors seamlessly, including color matching the stain so you would never notice the newly repaired wood floor planks from the original wood flooring. 516-506-2553 office number 516-506-9811 cell phone
Bay Carpet & Flooring has been in business for 28 years and has a free shop-at-home service covering the entire metro area. We offer day, evening, and weekend appointments - to have samples brought to your home and have your floors measured, at no charge. Check our website (baycarpet.com) for special discounts. Additional service areas: Midtown, Nassau, Rockland, Staten, Suffolk, Union, Upper Manhattan & Westchester Counties.
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Broadway Flooring is currently rated 1 overall out of 5.
Broadway Flooring is open:
Tuesday: 10:00 AM - 6:00 PM
Wednesday: 10:00 AM - 6:00 PM
Thursday: 10:00 AM - 6:00 PM
Friday: 10:00 AM - 6:00 PM
Saturday: 10:00 AM - 4:00 PM
No, Broadway Flooring does not offer eco-friendly accreditations.