Panther Siding & Windows Inc
About us
Panther Siding and Windows Inc. is a local, family-owned business that has become a legacy, leaving its mark of quality in the homes of satisfied homeowners throughout the decades. What was once a humble service started out by the hard-working efforts of Edward Kutner who worked as a stone mason in Flatbush, Brooklyn has thrived and became one of the leading home repair and improvement companies servicing all of Long Island and the 5 Boroughs. Today, our company consists of a team of trusted employees that works together towards your complete satisfaction. Throughout the years, we set ourselves apart by continually adhering to the principles established by our founder, committing ourselves to a business philosophy based on excellence, endurance, great relationships and outstanding customer service. With wide-ranging experience in the contracting field, hundreds of home improvement projects in our portfolio and the continuous knowledgeable supervision of Ed, we help homeowners realize their dreams of an ideal home which integrates beauty and functionality. Panther Siding and Windows Inc. has rightfully gained a reputation for excellent communication throughout the project processes, and providing high quality work in the fastest and most efficient manner. When it comes to a job, none is too big or too small as our company of contracting experts offer a complete line of services for your home repair and improvement needs with specific specializations on roofing, siding, windows, and remodeling. Our team of professional and highly qualified contractors is one in our commitment to standards and quality that are marked in every phase of the project from consultation, planning, organizing, and finishing. Rest assured that no project in operation will be closed without customer satisfaction achieved .
Business highlights
Services we offer
Cement Work **Panther Siding & Windows Inc. specializes in handling insurance claims **0% Financing Available, Interior Projects, Kitchen & Bathroom Remodeling, Masonry, Roofing, Siding, Windows
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 58% | ||
| 13% | ||
| 13% | ||
| 6% | ||
| 10% |
"Thank you [Member Name Removed]! It was a pleasure to work with you both"
"Thank you! It was a pleasure working with you"
"Thank you so much for your positive feedback =)"
"Thank you!"
"Thank you so much! We always appreciate positive words"
"Thanks for the positive rating!"
"Thank you so much for your recommendation!"
"Hey there! Thank you for leaving us a review. We appreciate it!"
"First of all thank you so much for the recommendation. We cant tell you enough how much we appreciate the feedback. Enjoy your beautiful home!"
I write this letter to thank you Panther Sidings and Window for the outstanding workmanship that your company and men performed when you recently installed my new roof, sky light and siding for my residence in Freeport New York. The beautiful siding (which color was selected by Ronnie) has won me so many compliments from neighbor and friends. The young man who was Nick’s nephew who installed my siding was not only a siding expert but a designer who changed the entire look of my old home to one that is now modern and contemporary.
I want to especially thank Zeno for the marvelous skylight opening and paint job his men did, especially on my celling. Also thank Oscar for the roofing and don’t forget to thank Dave and Ronnie for honoring the contract. I am more than pleased and very satisfied with Panthers Siding and Windows work on my home and would highly recommend this company to any of my neighbors’ family or friends.
Thank You again,
Sincerely,
Jamila Ali, NP
"Ms. (member name removed) it was a pleasure working with you. Thank you so much for your positive review. We look forward to working with you again in the future."
"Thank you for taking the time to leave us a positive review!"
They started on schedule. There were a couple of delays, but for valid reasons.
The owner & construction supervisor were always available by phone or text.
They made some good recommendations for choices about the floor tile, cabinets, etc.
I would definitely recommend them & their work.
"Thanks for taking the time to leave us a review =)"
They provided granite counter tops in the kitchen that did not have the final protective layer so any kind of liquid seeped in. When we called about it they told us to switch to distilled water. They didn't even offer to apply an and quot;at-homeand quot; layer. We ended up going to Home Depot and doing it ourselves.
They did a lovely job in the bathroom. They said they would return as once everything settles by the tub/shower, they would need to re-grout. They ignored our calls.
While doing the bathroom we had made selections for lighting and the mirror. They told us Home Depot didn't have the items. I called Home Depot myself and was told they had an inventory over 5 for both items. Of course, i made them go back.
One day they did a no show no call. Then they just didn't show for a week.
"Please note we have NO RECORD of this person being one of our customers"
"Thanks for the review! We look forward to working with you in the future"
"Thank you [Member Name Removed]"
"Thanks for the nice review! Normally we would advise our customers to replace their skylight when installing a new roof due to the fact that most of the time you try to install an old skylight, the seal fails. But thank you for your understanding and your recommendation."
"We're glad that you were happy with the work provided. As far as the wait, the time that the insurance companies take to review the paper work and do re-inspections is out of our control. We strive to assist our customers as much as we can, re negotiating claims to get you the most money for your repairs. Thank you for your positive review and we look forward to doing work with you in the future."
They came on 5/10 to provide an estimate. First off, they called to say they were outside of the wrong house. We agreed the service to have the windows replaced. We have a contract signed that states that they would be completed by 5/20/13. As of today (5/22) the job has not been started.
The phone number printed on the form is wrong; if not for having the flyer, we would have no way to reach them. I called today to ask what is going on. I was received by an absent-minded recceptionist who took the call and did not understand what I was asking. I found the number for the salesman (David?) and called him directly. He told me that the job normally takes three weeks, and he did our order as a "rush." This is contrary to what was said and written on the contract. When I pressed further, he told me that the windows are on order and should be installed by this coming Tuesday or Wednesday at the latest. I'll update my review after they finish the job, but so far I am regretting hiring them.
Job was FINALLY finished by 6/8. They took down our wood frames and replaced them with vinyl (without consulting us). I am definitely telling people NOT to use this company in the future.
FYI - if the order is "custom" and "takes three weeks" to get the windows, why would you ever give an estimate of 10 days? Basic math - three weeks = 21 days, not 10.
"[removed member name], we apologize for the inconvenience but please note our windows from our factory are custom made so yes it does usually take time to measure your windows, order them, have them made and delivered (Hence the reason why we give estimated start and completion dates). In regards to our phone numbers, both numbers listed on the contract are working numbers that we have had since we've been at our Newbridge Road location (Since 1998)"
"[member name removed], we are sorry that you were disappointed with our company. After looking through our files, we do not have any record of complaint from you. Please note that our company does take pride in our workmanship and strives towards customer satisfaction. Every customer should be completely happy and satisfied with any work we provide. We encourage you to reach out to our company so we can resolve any problems you may have."
"Thank you so much for leaving us a positive review! We look forward to doing more work with you in the future."
"We are sorry that you felt unsatisfied with the work. To our knowledge we do not have any record of complaint. If you would have called our office to report the problem we would have been more than happy to resolve the issue."
"In response to this review our company would like to mention that it was "A TOTAL NIGHTMARE" dealing with [member name removed]'s bounced checks. Due to NON PAYMENT we were forced to file a mechanic's lien."
The replaced roof tiles weren't a perfect color match - understandable due to the age of the original and the color lots of the tiles... Apart from the roof, everything seemed to have to be done more than once. The workers sometimes didn't come with the most basic tools they needed to do the job. We're talking hammers and pencils here! They ran out of nails halfway through the deck job and rather than get more of the same, they used different ones, some with heads and some without, some driven in below the surface and some left protruding above the planks... Some of these nails rusted and left stains on the wood days after installation. No plank spacers were used so they were unevenly placed. Some planks were split and had to be replaced, protruding nails banged in causing damage to the planks and ultimately had to be puttied, sanded and left to dry. The deck had to be painted to cover the rust stains on more than two occasions.
To his credit, Ron (a manager) did try his best to make it right for us in having the crew come back several times until things were at least acceptable. Like we said, all very nice people, but if done right the first time it would have surely been better for all.
We found ourselves arguing about the need to and quot;finishand quot; the deck and not leave raw edges. At the end it looks like we ended up with an old painted deck rather than a new one. When they presented the job as done, saying they had other jobs to move on to, our comment to the management was for them to come and look what was done and they tell us that they would accept this quality of work at their own home.
Licensing
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