"The member's kitchen was completed within 8 days and she was very happy, Unfortunately she introduced me to her friend which also wanted a kitchen, gave a deposit then skipped off to FLA. for almost 6 weeks, then returns and decides her and her girlfriend prefer a different color kitchen and expects me to just keep the cabinets and buy her new ones !!!! Unfortunately that is not the way business works, you have 72 hrs. to change your mind NOT 72 days. Now she is just upset I wouldn't cave to her girlfriends wild expectations and is saying she had to chase me and track me down to get her kitchen completed !!!!! BUT it was a wonderful perfect job !!!! REALLY !!! A new kitchen removed and installed within 8 days of contract is far quicker than 99% of any kitchen company in business, This is why we complete over 150 kitchens per year, we are one of the fastest in the industry and have many many commercial clients that buy over and over from us each year..... She and her girlfriend are just upset that we have a no nonsense approach to business and refuse to play games and give in to the sweet old lady routine !!!!"