Hinman Construction

"Thank you [Member Name Removed]. It was a pleasure working with you and your family!"

"This meeting took place over a year ago and after we provided the information requested, we were told that much of the work would be done by the homeowner who graciously thanked us for the drawings provided. Not sure why this is review was written. Unfortunately sometimes people have unrealistic expectations and budgets. This package was for a 3D rendering which provides a visual preview of your possible kitchen design. We provided that and more along with a full scope of work and related budgets with options noted as well as allowances for the product recommendations. Most kitchens start at $ 25,000.00 and depending on selections for hardwood, tile, granite, lighting, paint and related coordinated items, the factors for labor and material affect the cost. I am quite surprised with your review after having sat with both you and your husband in front of my computer reviewing the design options and related items you wanted to include in your remodel. We approach each project with the same goals and objectives. Sometimes it is simply not a good fit for the budget. As an Angie's List 2013 Superior Service Award winner in multiple categories, I would strongly encourage you to read the reviews written by those who did hire Hinman Construction and can truly attest to the quality provided and the level of professionalism. We are a professional remodeling company that takes great pride in our work. We love what we do and it shows."

"Thank you. It was a pleasure working with you."

"Thank you for your interest in our company. We are a professional remodeling firm that is family owned and operated. We have been building additions, remodeling kitchens and baths throughout Saratoga County for over 25 years. We maintain an extensive list of references that is over five pages and we proudly distribute it to each of our potential clients for their review. We are the proud recipient of Angies List "2013 Super Service Award" as well as the "2014 Best of Houzz" Pro-Contractor award. Most mornings I am in the office from 8-10am and available by phone for project review, discussion, budgets, CAD design, project recommendations and more. My customers enjoy that. They all know how to reach me. [member name removed], I remember our conversation about your small front entry porch in Mechanicville. You were tired of painting spindles and wanted something maintenance free. I made some product and website suggestions for you to preview. Additionally, I indicated I would review details and prepare a budget. If we were in agreement, I would schedule to meet and review the site. I also indicated I would try to prepare this in a couple of day, however it gets busy this time of year, so give me a call if you have not heard from me by Friday. Understand, I mention this to each potential customer. Sometimes I am on appointment, in my car or may simply transpose a number. This helps me to ensure follow up and also verify a client is ready for the next step. While I understand your frustration, I think it is unfortunate that you chose to give up and not follow up on our conversation. I do believe in the importance of a real conversation. We each learn a little something.Sometimes it is about the intended topic, sometimes it on a tangent. If you would like to revisit this or any other project, please feel free to contact me at (518)885-1835. Thank you, Kim Hinman"

"At Hinman Construction we take pride in our professionalism and the packages we offer to our customers. We take the same approach with each customer and attempt to explain that remodeling is a careful process that requires careful thought, planning and detailed specifications. We have been Building and Remodeling throughout Saratoga County for over 25 years.We are the proud recipient of Angies List 2013 Super Service Award which honors only the top 5% of contractors in our area. We have an extensive reference list which we proudly present to each potential client. We are a lead safe certified firm and members the Saratoga Chambers of Commers. We are also proud to be listed as a Houzz Pro Contractor. Our Reviews from those clients who hired us are outstanding. We understand some are interested in a simple exploration of options and budgets and simply how to go about the process, while others are enthusiastic about the possibilities and eager about potential of their home. I remember working with you about a year ago. We enjoyed your company and that of your dog and cat. (The dog that took issue with your cats wiskers...) I must say, I was very surprised with your review...so I reviewed your file. After reviewing your file I remembered just how much we presented to you. You purchased a (1) room 3D drawing/design and we included the full room with existing and future kitchen, dining, living great room idea. We presented you with a complete scope of work that matched your requested modifications as well as 4 designed options for your kitchen which included moving your kitchen from one room to another, cabinet layout and wood finish options, lighting, backsplash, island vs. peninsula, custom beams, hardwood flooring, window removal and replacement, relocating gas lines and much more. We also provided you with a full scope of work estimate with budgets ($ 36,000.00) for the designed items. We also met and reviewed the details on paper as well as within the CAD program with the opportunity for revisions. As with all our clients, I brought my design program/computer to you for these revisions. Additionally, at your request, additional documents/drawings were emailed to you. After which, we never received any follow up or response to our follow up. I would strongly encourage you to read our other reviews and take a look at the posted designs on our website and facebook pages. We are very proud of our company and the services we provide. Thank you for the opportunity. It is unfortunate we were not given the opportunity to finish what we started. Should you like to talk further, please feel free to give me a call. I am available by phone most mornings. Kim Hinman"

"Thank you purchasing the $ 99.00 3D drawing package and for your review of the experience. We enjoyed meeting you and your family during our visits. Matching budgets to wishlists and dreams can be a tough one. We explored your wishes of new cabinets and wall removals. I know we spent quite a lot of time reviewing the options of reusing your existing cabinets, working around the immovable chimney and infilling walls, removing and revising/reframing bathroom walls, relocating fixtures and eliminating all the downstairs walls for an open kitchen, dining and living room flow that you wanted. Glad you liked the design and the 3D visuals and hope you enjoyed the process. The designs are available should you decide to revisit the project or simply would like as a sales tool. When and if you decide to sell, The 3D drawings can be a helpful and inspiration design tool. For your reference your drawings /The full 3D version along with many others are shown on our website, Facebook and Houzz pages. If we can be of help or assistance in the future, please feel free to contact us."

"Hello (removed member name), I believe you may have us confused with another contractor. We never did any work for you. When we arrived to review the project you indicated it was for budget purposes and were unsure of which direction you were going to go. Your response was as follows on May 14th "Morning, Kim...My husband and I received 3 quotes and we've selected a different contractor. Thanks for your pricing. Best Regards (removed member name)" I am sorry if you were unhappy with the contractor you chose, but we were reviewed your project once and promptly replied as requested. Sincerely your, Kim Hinman"

"Thank you for your interest in our company. We try to provide our clients with an estimate that is thorough and takes into consideration the various conditions of the home. Your home is a pre-1978 Home. We are a professional remodeling company that is EPA lead safe certified. We follow the procedures required to test for lead and plan for and provide necessary safeguards for you and your young family. The condition of your home required additional details that we felt were important to the structural integrity and of this project. We are a fully insured professional remodeling company that carries the appropriate Workman's Compensation and Liability Insurance. Drawings, permits and inspections are included as part of our projects. We are thorough and as a rule, our customers tend to feel we exceed expectations. It sounds like your needs were met. It is unfortunate we were not able to meet them for you. However we wish you and your family the best. Take Care, Kim Hinman"

"(Member name removed), it was a pleasure meeting you and your husband. We look forward to working with you on your project in the Spring. Thank you for taking the time to provide a review for us. Kim"

"I realize you have waited longer than is usual and would like an estimate for your project Unfortunately sometimes life comes first. I have been on a limited availability for the past month to due unforseen circumstances. A family member fell ill and needed my assistance. Cancer can be a terrible thing when it appears especially suddenly in a parent (my mother). As a result, we had to focus on our current contracted commitments and delay some of our as yet uncommitted.business. Please feel free to contact us and I would be happy to resume review of your project. Sorry for the delay, but it was beyond my control. If you speak with anyone of our references from the 5 pages provided, you will understand our professionalism has never been in question. thank you...Kim Hinman"