B.D.B. Paving & Sealcoating is a family owned and operated business. We provide an assortment of asphalt services and are fully insured. Call our office today to set up a free estimate. (518) 490-2190
Blacktop Sealing, Decorative Asphalt, Dig Outs, Driveways, Excavating, Hot Crack Filling, New Installs, Parking Lots, Pressure Washing Driveways, Repairs & Patching, Resurfacing, Roads, Sealcoating, Sidewalks, Stamped Asphalt, Topsoil & Stone.
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Number of Stars | Image of Distribution | Number of Ratings |
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91% | ||
5% | ||
1% | ||
3% | ||
1% |
"[Member Name Removed], Thank you for the review. We were contracted by your HOA to resurface the existing area. That is going over black to that is already there. We explained and our contract states that there is no guarantee or warranty when you resurface. We are in contact with the management company, not you, to help resolve the issue you are having at one of the drains. We have been responsive to all of your negative reviews that you keep leaving us on every platform for an issue that is not our fault. Please give us the opportunity to work this out with the management company and stop harassing us with negative reviews on every single platform. Read the contract and realize we are going above and beyond for what your HOA paid for and agreed to do, which was a resurface. We did not replace the area. Again, we are working to resolve the issue and you slandering us and greasing is on the Internet is not going to help the matter. Sincerely, Katie Bovee"
"Thank you for the review. You can clearly see in the picture that crackfill was applied. Sometimes a second layer does need to be applied especially if The cracks are as severe as yours. In that case, just call the office and we will come out for free and reapply another application of crackfiller for you. I will have the office contact you to set this up. Have a nice day! Katie"
"Hi [Member Name Removed]: I apologize you felt we do not want your services. We emailed you stating our estimator was called to a job site and we had to reschedule your quote. We did communicate with you via email that he was unable to show up and that we had to reschedule the estimate. I am sorry this is unacceptable to you, but we are trying with limited staff. Thank you for understanding and we appreciate the feedback as we look to improve. ~Katie"
"Dear [Member Name Removed]: Thank you for the feedback. Our guys work extremely hard to please every customer. It is always a pleasure to work with you. Thank you for being an outstanding human!! Enjoy your Summer and we will chat with you in 2 years! ~Katie"
"[Member Name Removed]: I am sorry to hear that you are not satisfied with the work that was completed. Many times, the crack filler will settle, appearing that it wasn't completed, when in fact, there is filler applied. Also, we can't control the weather, if your sealer was applied and it rained, it will cause the sealer to wash off the driveway. That is out of our control. However, if you had called us to let us know, we would have taken care of it for you. Please, let's touch base in the Spring and we can get the driveway resealed for you. Thank you for the feedback and we look forward to hearing from you. Katie"
"[Member Name Removed], Thank you for the feedback. We strive for excellence and our team is very knowledgeable. We look forward to working with you in maintaining the integrity of your driveway. Katie"
"Thank you for the review, [Member Name Removed]. I am sorry about the scheduling conflict. However, this commercial project we had scheduled for the week prior was pushed back due to a break down at one of the plants. We do not like to reschedule any jobs as it is an inconvenience for us as well. Also, we like to have 24 hours of dry weather following the sealcoat application. The weather called for rain that evening into Saturday. Please know that we try our best to accommodate every customer. Also, it is a challenge to pin point an exact time. Rush hour traffic in the morning could cause a delay in arrival time or in some cases be non existent and our crew is early. In any case, they are patient and willing to wait for customers to move cars. We are happy to hear that you are pleased with the services. Our crew is neat and efficient. They take their time and do it right. Our materials used is the highest quality and never diluted. Please think of us in the future fur sealing. Thank you for the business. ~Katie"
"Thank you for the feedback, [Member Name Removed]: This season was very wet and lead to many delays. In order for us to be productive and keep our company moving, we do prep work if the weather is calling for rain and does not have a negative impact on the outcome of the driveway. We do not like to pave in the rain or schedule paving when there is rain in the forecast. However, once we start a driveway and rain passes through, we really have no choice other than to finish the driveway paving. As far as the areas that look rough, after applying sealer (which is recommended after the first year) they won't be noticeable and do not affect the integrity of the material. I apologize if our communication was not to your standards. Thank you for letting us know and we will work on that. Our number one priority is our customers and we want you to be happy with your driveway, even if it is "just a driveway." If for any reason, you are not completely satisfied with the work that was done, please do not hesitate to contact the office and ask for me, Katie Bovee. We want you to know that we value your business and your satisfaction is important to us. Thank you again for the business and enjoy your new driveway. Katie Bovee"
"Thank you for the review, [Member Name Removed]. I am sorry that you gave us a C rating for price. However, it is nice to see that our quality is rated with an A. Quality is very important to our company. Sometimes, to get higher quality, you may have to pay a little more money. When our crew shows up, we are well equipped with state of the art machines that allow us to complete the job not only in a timely fashion, but in the highest quality that we can deliver. Thank you for the business, [Member Name Removed]. We hope you are enjoying your new driveway and we look forward to working with you in the future. Katie Bovee"
"Thank you for the feedback, [Member Name Removed]: It is always nice when we get to work with great people and it is always nice to get a high rating from someone in the civil engineering field! I am sorry to see a lower rating for the price, however, we are fully insured (which is expensive these days, but extremely important) and our equipment is state of the art. We hope you are enjoying your new driveway and we thank you for the business. Happy Fall! ~Katie Bovee"
"Thank again, [Member Name Removed]! I wanted to add that Chris is not only a great employee, but he has been sealing and striping for over 20 years. He knows the ins and outs of seal coat. Thank you for giving him praise and we will pass this review on to him. We are grateful to have him on our team. ~Katie Bovee"
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