Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
J & R CARPET & DRAPERY CLEANING
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Carpets or Rugs - Clean Offsite,
About us
J AND Rs Carpet and Drapery Cleaning is a locally owned and operated business that offers commercial and residential clients in Saratoga, Schenectady, and Albany County in NY. Services offered include: - Carpet Cleaning - Drapery Cleaning - Upholstery Cleaning - Tile & Grout Cleaning - Window Treatment Cleaning J & R Carpet & Drapery Cleaning will clean your carpets and upholstery with expert care at a reasonable price. J & R Carpet Cleaning offers on site truck mounted steam cleaning, and fast drying for your carpets. Attention to detail and an unmatched thoroughness are hallmarks of their success. No job is too big or too small for J & R Carpet Cleaners. J & R services a wide area including Clifton Park, Niskayuna, Schenectady, Malta, Saratoga, Mechanicville, Latham, Burnt Hills, and the capital district area. Don't take chances with your expensive carpets and upholstery! Leave all your carpet, upholstery & drapery cleaning to the experts! Call J & R Carpet Cleaners today! Senior citizen discounts available. Visit our site to see our latest offers http://www.jandrscarpetcleaning.com.
Business highlights
50 years of experience
Services we offer
Upholstery Cleaning Drapery Cleaning Carpet Cleaning Oriental Rug Cleaning Tile & Grout Cleaning Window Treatment Cleaning
Reviews
4.950 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 4% | ||
| 0% | ||
| 2% | ||
| 0% |
Showing 1-25 of 50 reviews
Sara B.
Feb 2021
In-house carpet and upholstery cleaning
Janice P.
Nov 2020
Fabulously!!!! Alex was thorough and very sweet! I am totally satisfied with this company.
Helen L.
Oct 2020
Great! Alex was very professional, on time, and wore a mask and shoe covers.
Cathy C.
Aug 2020
Wonderful carpet cleaning and upholstery services! I could not be happier with the professionalism, quality of workmanship and the owner! J & R's Carpet Cleaning Are My Forever carpet and upholstery care company!
Emily S.
Aug 2020
It was a pleasure from start to finish. I was contacted almost immediately and given a very reasonable quote. The cleaner came on time, was polite and respectful, and very effective. I requested that anyone coming wear a mask the whole time in my house and that was not a problem at all. I was told that all of the people wear masks in their clients' homes and was told what cleaning they do on their equipment. I was very, very happy and would gladly use them again.
David M.
Dec 2018
Excellent! He arrived on time as scheduled. All my questions were answered prior to him starting the work. The carpet looks great and the price was very reasonable. I have used the service before and will continue to use in the future.
Susie K.
Dec 2018
Tyler did an excellent and thorough job on both carpets and floor tiles. Very personable young man. I would hire him back and recommend him to anyone else.
Amanda S.
May 2018
Very happy with the job done! No more pet smell. He was prompt, professional, and an all around nice guy. Called Saturday and was able to get to me on Tuesday which I really appreciated. Price was reasonable as well. My new go-to guy for carpet cleaning!
James K.
Oct 2017
Very professional. The system broke the day of service but rescheduled quickly and insisted on a discount for inconvenience -- without us asking and frankly over our objections. Did a fantastic job and would highly recommend.
Marla B.
Sep 2017
They did a terrific job. My carpets have never looked as good as they do now. I had an issue with odor in one room caused by a sick dog, and a germicide was used to eliminate it. Everything they did was explained to me before it was done and extra time was spent on a couple of stubborn stains. They arrived early for the appointment, after having called me to find out if it would be OK. They were polite and easy to be around, which is important to me when having strangers doing work in my home. I will definitely hire them again and highly recommend them. As an aside, they give a discount to senior citizens so don't forget to ask for it if you qualify.
Timothy C.
Jul 2017
Every was great! Very happy with level of service I received
Christine M.
Jul 2017
very professional, courteous, great outcome
Edward S.
Jun 2017
The staff from J&R Carpet Cleaning were very accommodating to set up an appointment shortly after interior painting had been completed and before all the furniture was placed back into the room involved. They called ahead to ask if they could come earlier than originally planned when they had an opening, and arrived promptly. They were very professional in their approach, and had the proper equipment to protect newly painted walls. The carpet and upholstery were done efficiently and well. Would recommend this service and will use them again as needed.
Susan M.
Jun 2017
Tyler was early, very efficient and extremely polite. He and his partner are very professional young men. They have first rate equipment and small extras like foam blocks to put under the furniture legs, blankets to cover the hardwood floors and door corner guards to protect the woodwork from their hoses. They explained what they were doing and why, demonstrating their knowledge and abilities. Their team work is great, not wasting a minute and yet still talking with me while they were working. They were very friendly but did not linger or take more of my time than was needed to satisfy me. It took about 1.5 hours total. They moved any furniture that I didn't (other than the bed and dressers in the master bedroom which we discussed in advance) even a large sofa which was unexpected and very nice. I did move most all of the furniture out of the other rooms myself before they came. I was concerned about how long it would take for the carpets to dry especially on such a hot humid day. They assured me all would be fine. I have A/C and turned on the ceiling fans in every room. By morning they were completely dry. The work was top notch, my carpets look brand new again even though they are 6 - 10 years old. I was very comfortable with them in my home and they were very respectful of my belongings. I am extremely pleased with their work, would definitely hire them again and will recommend them to my friends.
Response from J & R CARPET & DRAPERY CLEANING
"Thank you for the great review [Member Name Removed]!"
Susan W.
May 2017
Excellent! Carpets have never been more thoroughly cleaned since they were new. They look great and are even more springy to walk on. J was prompt in responding, on time and very nice. He provided information about the carpets and even took the time to run the cleaner over a hallway rug. I would hire them again, absolutely. We are very pleased! We have had several carpet cleaners over the years but J & R is clearly the best
Response from J & R CARPET & DRAPERY CLEANING
"Thank you for the great review [Member Name Removed]! We are happy to hear the work is everything we expected it to be! We look forward to seeing you in the future!"
Nancy N.
Apr 2017
Tyler was knowledgeable, experienced, professional and polite. He did a great job cleaning an old carpet and a very soiled plush chair. He explained exactly what he was doing and why. Don't forget to ask for the senior discount if eligible.
Response from J & R CARPET & DRAPERY CLEANING
"Thank you for the great review [Member Name Removed]! We look forward to cleaning for you in the future!"
David M.
Mar 2017
EXCELLENT! I was able to schedule in on the day / time that worked best for me. The man was VERY knowledgeable about carpets, explaining what to expect (for results) before he started. He arrived promptly and worked quickly, but thoroughly. I've had lots of carpet cleaners over the years, and I would rate him as one of the BEST that I've ever had. VERY pleased with the service and would highly recommend him and will use the service again. Carpets look GREAT!
Response from J & R CARPET & DRAPERY CLEANING
"Thank you for the great review! I am glad you are happy with the results and I greatly appreciate the business!"
JAY J.
Feb 2017
unknown
Myrna H.
Aug 2016
While making the appointment he was patient while I paced off the room sizes. They were punctual, respectful and thorough.The quote given was what I paid. I'm so pleased with the job they did I'm having them come back and do the rest of my home!
Response from J & R CARPET & DRAPERY CLEANING
"Thank you for the review [Member Name Removed] We are so glad you are happy with our services! We pride ourselves with being able to give quotes that reflect actual pricing when the job is completed. Again thank you for the review and we look forward to doing work for you in the future!"
Pam W.
Jul 2016
They are able to remove stains and odors. They are clean and tidy and never leave poodled water. My house is now fresh and clean after a six week "dog" visit. Tyler and Jeff are professional yet friendly. I have referred them many times to others.
David B.
Jul 2016
unknown
Edwin H.
Jun 2016
Normally when we have only the carpets cleaned it is about $100. Some of the little areas close to walls I would have liked cleaned a little better.
Response from J & R CARPET & DRAPERY CLEANING
"I am so sorry that this was not an A Plus experience for you [Member Name Removed] As with any long lasting company constructive criticism is always a good thing as it helps us grow and learn. I have looked over where we went wrong on this job, and would love the opportunity to meet you again and take this from a B to and A Plus. Thank you for the review and again I apologize that your experience wasn't everything it should have been."
SUSAN S.
Jun 2016
Jeff and Tyler made my old berber carpet look new again, and brightened up our new shag carpeting, too. We thought we'd have to replace our basement berber carpeting soon because of the wear marks, but they cleaned it beautifully and probably just bought us some extra time. Our services were bundled to save some $$, and we will definitely use them again!
Response from J & R CARPET & DRAPERY CLEANING
"Thank you for the review [Member Name Removed] We always love to hear that we gave our customers carpets a longer life then they thought possible, and that our service kept the investment into new carpeting in your pocket for a longer time than you expected. We greatly appreciate the work, and look forward to seeing you again!"
Kathleen S.
Apr 2016
unknown
Julie A.
Mar 2016
Arrived early, I wasn't even home yet but they were very courteous on the phone and when I got there. They went right to work and didn't flinch when I told them it had been cleaned only once in over a decade. There was a variety of stains everywhere. That previous cleaner had barely made a difference so I wasn't very hopeful. J & R, however, worked a miracle! The difference was so stunning I sent pictures to my older kids (the ones who had done all the staining and wear and tear) and they were amazed. Wish I had hired them years ago!
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
J & R CARPET & DRAPERY CLEANING is currently rated 4.9 overall out of 5.
No, J & R CARPET & DRAPERY CLEANING does not offer free project estimates.
No, J & R CARPET & DRAPERY CLEANING does not offer eco-friendly accreditations.
No, J & R CARPET & DRAPERY CLEANING does not offer a senior discount.
No, J & R CARPET & DRAPERY CLEANING does not offer emergency services.
No, J & R CARPET & DRAPERY CLEANING does not offer warranties.