BENNETT STAIR CO INC

Do - get several references
Do - get a firm estimate on materials and labor for the job
Do - demand good communication - Roger's cell phone is terrible, or maybe it was just where he was when he called.

Roger does very nice work, but you may have to deal with some negatives along the way. And if you need service afterward, I hope you have better luck than I did getting it.

Good luck.

Our experience with the folks at Bennett Stair Company was very positive.  Roger Bennett visited us, listened to our ideas in regards to what we wanted done and was able to come up with both functional and aesthetically pleasing suggestions to meet our needs.  He provided us with a detailed written estimate within a week of his visit and after discussing it with us, he scheduled the date for the actual work itself.  Barret, the gentleman who arrived from Bennett Stairs, on the assigned date did a superb job.  He was very neat and respectful of our home (i.e. putting drop cloths down where needed, doing any cutting/sanding outside, staining pieces at the Bennett shop, cleaning up the work area when the work was completed each day, etc...).  The entire job, because of all the preparation done ahead of time by Barret and the folks at Bennett Stair Company, took a day and a half to complete.  They did an excellent job of matching the additional railing in the foyer to the existing one.  The railings along the stairs leading down into the basement are more solid and aesthetically pleasing than the ones they replaced (additional ones were added).  The new stairs and railings leading from the house into the garage are very sturdy and will last for years to come.  We paid exactly what Roger Bennett estimated we would.  We would not hesitate to use this company again for they are expert craftsmen who obviously take great pride in their work.