About us
Year round services Commercial & Residential Services Bonded & Insured Uniformed Professionals. Owner onsite at all times no subcontracting, 2-12 employees available for one day services. 10% Senior/Military discount. 100% satisfaction guaranteed. Eco friendly cleaning products. Additional services: Complete exterior house washing. Gutter & Downspout cleaning. Exterior Painting - house, garage, shed, boathouse, decks, docks, fence.
Business highlights
Emergency services offered
26 years of experience
Services we offer
Window Cleaning - windows, screen, frames & sills. Pressure washing - houses, roofs, barns, camps, cottages, boathouse, decks, docks, boats.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- Financing Available
- Check
Reviews
4.931 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 3% |
Filter reviews by service
Showing 1-25 of 31 reviews
Bob C.
Sep 2022
one of the worst experiences of my life. I hired Jim and his crew to completed a outside house cleaning, gutter cleaning ect. Part of my $600 verbal contract was tree trimming of overhanging branches over the house. When he was here I also asked him if his crew would trim my smoke bush down. Instead of trimming the smoke bush they proceeded to completely destroy my beautiful birch tree that we have enjoyed for 23 years, killing it. I was working in my office before I realized what was happening but it was too late. My wife was in tears when she saw what they had done, watching the birds flying around confused was heartbreaking. Jim was initially upset his crew but then lashed out at me in frustration. It was truly unreal. he that I was trying to "screw him over" He called me condesending later never truly apologizing not once! ... He never offered to plant another tree or anything just told me that I told his crew to day that, funny because he was there when I told them to trim the smoke bush.. He wanted to fix it by decreasing the cost, but I told him to just go ahead and cash the original check which he did of course. $200 would not replace the damage that they did, the money was irrelevant. probably the worst experience I have ever had in any business transaction. BE AWARE
Response from Crystal Clear Window Cleaning
"Not true read my other reviews and judge for yourself. Client was happy with the exterior house wash exterior gutter cleaning and interior gutter cleaning and surface cleaning of patio which we charged $430. Client was happy and this is a copy of his text. "Looks great " That was his response. Yes i cashed the check because we completed services that he wanted and was happy. I told him to just pay for the services he was happy and if he didnt have to pay for anything he wasnt happy with. I sent invouce for $430 for those services. He sent a check for $600. Which was for my invoice and tree trimming. We trimmed what he wanted and later was upset. I told him to stay outside while we trim the tree to confirm, but client just went inside after giving instructions. I sent invoice for $430 AND HE SENT CHECK FOR $600. I asked for him to send a check for $430 and ill send back the $600 check. He texted, I'll prove it to you by telling you that I don't wanna send you another check I don't ever wanna see your freaking name again cash my $600 check. There is no no renegotiation spend it in good health buddy. So i did because i received what he sent and we did a great job on the house exterior, the gutter exterior, the interior of the gutters and cleaning of old pressute treated deck. $430 charged for services client was happy with. He wouldnt send another check. Tree trim is minor and should not have had cutters remorse."
Becky L.
Jul 2020
They did great- windows look fantastic and they were in and out in about 2 hours. We have 25+ windows and now they’re Crystal Clear!!?
Response from Crystal Clear Window Cleaning
"Ty. A pleasure to work with such nice people. See you next year. I'll bring my black lab."
Ellen C.
Aug 2019
This is the third year Jim and his crew provided this service for me. I can't recommend them highly enough. They're efficient and thorough and a pleasure to work with. They arrived exactly on time, got right to work, and were done in two hours. There's no question I'll hire them again next year.
Response from Crystal Clear Window Cleaning
"Thank you and always a pleasure to provide services for you. Jim"
Carol G.
Aug 2018
Jim and his crew were awesome. They were very professional and went above and beyond what other window cleaners would do. They also cleaned my gutters in a couple of spots that were stained with black, cleaned my exterior lights next to my doorway, one slider screen door, garage door and cleaned my whole garage door plus 37 windows on my ranch home. They were on time and their price was very reasonable. Very impressed. Highly recommend.
Brian A.
Aug 2018
Everything went great. The windows have never looked better. Awesome job.
Response from Crystal Clear Window Cleaning
"Thank you for the opportunity and good luck with your new Bed And Breakfast endeavors. Jim crystal clear windows"
Pat S.
May 2018
Every window when they left was crystal clear and if they went by a mirror or even the Sauna they cleaned it. They were very professional, efficient and courteous.Jim is very knowledgeable on many things. Highly recommended and we will be a repeat customer.
Response from Crystal Clear Window Cleaning
"Thank you it was a great experience and you have a wonderful home. Jim crystal clear"
Julie D.
May 2018
Fantastic! Extremely knowledgeable about historic homes. Comes out to quote. The other companies want you to go out and measure every window and patio yourself! Jim is a gold mine find. Highly recommend for any and all property management services.
Jeff B.
Mar 2018
It went Awesome, very nice workers, arrived on time and very fair price for the time spent and job done. My windows look new again and no more back-ups in my gutters or down spouts. Would hire again and recommend to those looking to have similar job done.
Pat M.
Jan 2018
Very well. would hire again
Response from Crystal Clear Window Cleaning
"Thank you , i Will check the gutters for leaks in the Spring as we talked about."
Dilip B.
Dec 2017
They were efficient and did a very good job.
Annabel H.
Sep 2017
They did a fabulous job. They even cleaned the glass outside lights and lamp post. I definitely would recommend them!
Penny P.
Aug 2017
It went very well. Jim and his team did a terrific job. Everyone was very polite, professional and considerate of our home and surroundings. I would DEFINITELY hire Jim again.
Bonnie D.
Aug 2017
Jim and his crew are respectful, efficient,friendly, and prompt. They did an above excellent job, making sure everything (even screens) were cleaned and dry before they finished. My neighbor had the same services done, and we are both ecstatic. Will hire them again, year after year
Stella P.
Jul 2017
Everything looks beautiful!!! Highly recommend them & will definitely call them again! Cleaned our buildings & home.
Dilip B.
Jul 2017
James Delpha came to clean my windows on short notice. I called him on Wednesday for a job I wanted done before Sunday. He said he would try to fit me in on Friday. He came on Friday with his crew. They were very efficient and professional. They did an excellent job.
Pamela R.
Jul 2017
We hired Crystal Clear Window Cleaners to wash our windows inside and outside. The company was fabulous! Jim and his crew where on time and very particular about how they wash windows. They washed each window, the window sills, the tracks and did the same on our patio doors and also our front/back doors. The GARAGE DOORS were done inside and out too. Wonderful ! The owner Jim was overseeing the progress of each guy and making sure the window was perfect before they moved to another area. They cleaned up around every area when they finished. The view out our windows were amazing clear and I'm writing this review 4 weeks later and the windows still sparkle ! Thanks so much Jim and Crew for such a great job!
Response from Crystal Clear Window Cleaning
"Thank you for the opportunity and I'm glad we were able to meet your expectations, We will be contacting you this week to schedule the exterior gutter cleaning and the roof moss removal."
Mimi M.
Jul 2017
Excluding the owner, there were 8 guys in the crew. They arrived around 8:15am and left by 11:30am. They were very professional and tidied up after cleaning the inside windows which were not washed for a long time. The owner John was constantly checking to make sure the windows were cleaned properly and provided coordination of the tasks (washing screens, washing windows, etc). They even wiped down the exterior lamp lights while carefully avoiding a couple that had nests in them. This was a very hard working crew. I was very happy with their work and plan to use them again in the fall.
Response from Crystal Clear Window Cleaning
"Thank you for the opportunity to provide the window cleaning services you and look forward to cleaning this fall."
Dennis B.
Jun 2017
Excellent job
Nancy R.
Jun 2017
Jim did an awesome job cleaning the gutters... very thorough.
Response from Crystal Clear Window Cleaning
"Thank you"
Jolynn P.
Jun 2017
Crystal Clear didn't show up on the day they said they would. When I called, Jim, the owner, told me they'd come a different day. They didn't show up again. After two weeks I called again only to be told they weren't interested in the job. It was a frustrating experience. The company and its communication practices are extremely unprofessional.
Response from Crystal Clear Window Cleaning
"I'm sorry we were unable to complete your gutter request. We are a window cleaning company that has excellent communication with its clients. We cleaned over 300 gutters in the past year and have never had one bad review. You contacted us to clean your gutters for $75.00 I has rained every day in Central New York this past month and on the day we were scheduled to clean your gutters it was pouring rain and unsafe to be on a 32ft. ladder in the city of Syracuse with wires, and with position of your house and your neighbors house. We spoke and i explained I have 6 individuals that work for me and we were catching up on other clients request for window cleaning needs for graduation commitments and events due to the un-seasonalble rain we have had. . As we spoke i stated I would try to get to them by the end of the weekend and you said if we couldn't you would contract another cleaner. We were unable to complete and we were under the impression you had them cleaned by another gutter cleaning company. You call last night and asked and I explained the same thing to you and you were not very happy and started to become argumentative and at that point I told you we were not interested in the assigment and you should contact another cleaner. We have great review and work very hard and I'm sorry you are unhappy with are inability to clean your gutters."
Kelly C.
May 2017
Jim and his guys were great. His communication was excellent from start to finish. They showed up on time and did a great job. I would highly recommend Jim and will be using his services again in the future.
Bonnie D.
Oct 2016
They arrived a little early and got right to work. Owners showed 2 of my screens were previously broken and advised where to get them fixed locally; said he would reinstall them at no charge when they were repaired, which he did. They did a WONDERFUL job, even hand cleaning the screens and cleaning my garage door (included in job). A tad pricey but you get what you pay for. I'll hire them again in the spring for inside/out job
Barry R.
Apr 2016
Jim was fantastic. Worked Saturday with crew to clean all windows. Cleaned windows in and out, screens. Wiped down sills and garage doors. Did a perfect job, friendly and professional. Would not hesitate to recommend or use again.
Elizabeth S.
Dec 2015
unknown
Thomas H.
Jul 2015
We have over 80 windows, and the job they did was incredible! They look better than they ever have!! They were very professional & hardworking. Approx 6 guys working, including the owner. Arrived when promised. They took their shoes off when inside and put down towels to protect the floors. Each window was personally inspected by the owner to make sure they were cleaned thoroughly. Not only did they do windows, but the sills too. The results were amazing! HIGHLY Recommend
Licensing
Bonded
Insured
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FAQ
Crystal Clear Window Cleaning is currently rated 4.9 overall out of 5.
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Crystal Clear Window Cleaning accepts the following forms of payment: Financing Available, Check
Yes, Crystal Clear Window Cleaning offers free project estimates.
Yes, Crystal Clear Window Cleaning offers eco-friendly accreditations.
No, Crystal Clear Window Cleaning does not offer a senior discount.
Yes, Crystal Clear Window Cleaning offers emergency services.
Yes, Crystal Clear Window Cleaning offers warranties.
Crystal Clear Window Cleaning offers the following services: Window Cleaning - windows, screen, frames & sills. Pressure washing - houses, roofs, barns, camps, cottages, boathouse, decks, docks, boats.