PEP BOYS MANNY MOE & JACK

unknown

Standard fee for inspection which is $37 by the States. Every year you have to have your car inspected. I have used them before. They are pretty nice. You can't go into this area where they do work. I was in waiting room with a TV. I waited little bit more than normal. Something that they needed they had to send out for the parts. They order it and then some people that bring the parts to repair places, they brought it. That took longer than normal. I didn't know that was what they were doing. I was wondering what was going on. I get up and inquired and asked why was it taking so long. They were saying that they had to get some type kind bolt or plug or something they didn't have in stock.  I didn't know that they sent out for the parts. They were a little pricey. It's convenient in some way, so I will use them.

Drove in, they assessed my car and talked to me thoroughly to explain everything that they found, they showed me the underbelly of the car and I appreciated their manner and care for my car

I keep going back because they are available, and the hours are comparable to what I need. Price is reasonable enough. They do tell you how much it's going to cost and then if you feel that you don't want to get something done they don't pressure you. You go there and you don't have to make an appointment. Sometimes the wait is a little bit long but they take care of whatever you need to have done. If you need to get there at the last minute, they will accommodate you.