"Thank you for the opportunity to share my side of the story. The contract was signed with clear expectations regarding the work to be completed. Initially, the client requested a specific toilet brand. After researching, I advised against it due to availability and instead offered a comparable alternative within her budget. Shortly after, the client informed me that she was unable to make the next payment as outlined in our contract. This caused a significant delay, as work had to be put on hold until she resolved her financial situation. This process extended until January, when she was finally able to proceed with payment. Once work resumed, I gathered materials to complete the project. However, at this stage, the client insisted on the original toilet brand and requested a custom shower instead of the one I had already procured. I reminded her that modifications were always expected, as discussed at the contract signing. Despite this, she became concerned about the fit and then abruptly denied me access to the job site, violating our contract a second time. After contacting her, I was allowed back in, but discussions with her brother further complicated matters. He voiced personal opinions about my work, leading to more concerns from the client. When I explained that the requested changes would require additional time and money, she chose to cancel the project entirely. As a result, I was left with a non-returnable shower that she originally approved. At this point, I see only two possible resolutions: either she allows me to complete the job while fulfilling the financial obligations of our agreement, or we take the matter to court, where I am confident I can demonstrate that I upheld my contractual commitments. Thank you for the opportunity to share my side of the story. The contract was signed with clear expectations regarding the work to be completed. Initially, the client requested a specific toilet brand. After researching, I advised against it due to availability and instead offered a comparable alternative within her budget. Shortly after, the client informed me that she was unable to make the next payment as outlined in our contract. This caused a significant delay, as work had to be put on hold until she resolved her financial situation. This process extended until January, when she was finally able to proceed with payment. Once work resumed, I gathered materials to complete the project. However, at this stage, the client insisted on the original toilet brand and requested a custom shower instead of the one I had already procured. I reminded her that modifications were always expected, as discussed at the contract signing. Despite this, she became concerned about the fit and then abruptly denied me access to the job site, violating our contract a second time. After contacting her, I was allowed back in, but discussions with her brother further complicated matters. He voiced personal opinions about my work, leading to more concerns from the client. When I explained that the requested changes would require additional time and money, she chose to cancel the project entirely. As a result, I was left with a non-returnable shower that she originally approved. At this point, I see only two possible resolutions: either she allows me to complete the job while fulfilling the financial obligations of our agreement, or we take the matter to court, where I am confident I can demonstrate that I upheld my contractual commitments. I am willing to work toward a resolution, but I also need to protect my business from financial losses due to unexpected cancellations."