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Empire Secure Installation Inc

Stereo and Home Theater Systems, Home Security Systems, Home Automation,

About us

SPECIAL $99 Furnace Tune Up & $500 Credit toward New Furnace**• 2016 Super Service Award Winner! • A+ BBB Rating • Locally Owned & Operated, Proudly Serving New York City, Connecticut, Suffolk, Nassau, & Westchester Counties! • Whether you want to turn your conference room into the ultimate viewing studio or transform your living room into a moviegoer's dream, Empire Secure Installations is your solution! • We offer multiple packages to fit a variety of needs, from a basic installation to a complete setup with remotely stored equipment for the cleanest look available • Please Call (917)463-6585 For a Free Estimate & Scheduling

Business highlights

20 years of trusted experience
Emergency Services Offered

Services we offer

Electronic Installation Services: Home Theaters • TV Wall Mounting • Alarms • Intercom • Security Cameras • Audio & Video •

Services we don't offer

Call for Details

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.950 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
96%
4
2%
3
0%
2
0%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.7
professionalism
4.9
responsiveness
4.9
punctuality
4.8
Showing 1-25 of 50 reviews

Matthew M.
03/2023
5.0
home security systems
  + -1 more
Honesty and integrity. Something we want from all contractors, but where could this be more critical than with the one who sets up your security system! Karim stands by his work, and doesn't rest until the job is done right. I upgraded an outdated system with Empire, and I got straight answers about where I could save by making use of old components, and where it wasn't worth the trouble. The work was done in a professional manner with attention to detail. Karim made sure I knew how to use the new system and all of its features. I highly recommend Empire.
Description of Work: Update and replace components on an outdated home security system. Provide monthly monitoring service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000

SERGIO N.
06/2022
5.0
home security systems
  + -1 more
Excellent and professional work performed.Karim and Felix were great to work with.I will use them again.I highly recommened Empire you wont be disappointed.
Description of Work: Security cameras and NVR

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Vaughn L.
05/2020
5.0
home theater design
  + -1 more
AMAZING. Accessible and highly competent firm. They helped fulfill our request at a moment's notice. Extremely courteous and professional.
Description of Work: Smart TV to be mounted on wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Lewis C.
12/2018
5.0
home theater design
  + -1 more
Could not have been better. I trust them completely to do a professional installation..They wore protective foot covers & were very neat. I would not use anyone else.
Description of Work: This is the second time I used this company. They are extremely knowledgeable, very professional! They came exactly on time. They mounted a 55” LG TV on our bedroom wall. Their price was more than fair. I would not hesitate to recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145

Dennis M.
01/2018
1.0
home theater design
  + -1 more
The job was excellent. I have no complaints against him. I am a disable vet, so my review was delayed. He was very quick to responds to my request for the installation Problems are appearing about the install!!! I got no help. The money was wasted. Samsung is stating that there is no problem with there unit and question about the install. I will watch the TV for a 15 minutes than the TV goes blank. I must manually reset the TV. Just recently I began watching Netflix and there is sound at all. This company install a similar TV in my bedroom and that setup is fine, no problems. I am a 100% disable vet, these TV,s are important to me. My wife, of 48 beautiful years died of rare disease, I am now alone in my house, these TV,s are IMPORTED TO ME. I need help from somebody!!!!
Description of Work: Mounting on wall of a 55" Samsung and a samsung sound bar

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$500

Jamilah H.
01/2018
5.0
home theater design
  + -1 more
Everything went well. They came as scheduled and did the job quickly and efficiently.
Description of Work: Mounting of flat screen TV on wall

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Cynthia B.
08/2017
5.0
home theater design
  + -1 more
Very Well- didn't take long and he explained why he had to do it a certain way.
Description of Work: TVs mounted on wall.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Marjorie L.
07/2017
5.0
home theater design
  + -1 more
Everything went great. I paid whatever the price was when you log into the website. They had a special going on. I cant recall the exact price because I had the work done last year. I used them on 3 different occasions to mount tvs
Description of Work: I got a 55 inch tv mounted

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Marjorie L.
07/2017
5.0
home theater design
  + -1 more
Everything went well. They came prepared with all of the materials needed to do the job. They were professional and cleaned up when they were done. I will definitely recommend this company to everyone and I will definitely use them again.
Description of Work: Karin installed a 65 inch tv on my living room wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Alan B.
07/2017
5.0
home theater design
  + -1 more
I was fortunate to use Empire. Let me first say that I'd use this company again without question and am recommending them to my friends. When we bought our voucher, we quickly heard from Karim, the head of the company. He was able to accommodate our scheduling need in setting up our service appointment. When traffic on the way to us delayed him, he was on the phone to let us know where he was and when his GPS said he would be there. When he arrived with an assistant, they quickly assessed the situation and felt he could do it. He was very professional and had to make some adjustments to the mount and to how it had to be mounted. He did not stop until he had done the work perfectly, cleanly and professionally. Time was not an issue. He gave me all the time it took to get it done right. That's unusual these days, and we should recognize this kind of excellence when we see it. Like I said, if I have any kind of video, audio or other electronic installation, I'm making my first -- and most likely only -- call to Empire.
Description of Work: We had what we knew to be a difficult installation of a large TV in a specific location. We also needed advice on other electronic installations.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Jeff P.
07/2017
5.0
home theater design
  + -1 more
We've had a very positive experience with Karim and his team. At no cost, he visited our home and provided a consultation that was the basis for his proposal. After we received the proposal, he walked us through the various aspects of the project and worked very seamlessly with us to meet our budget. On the date(s) of installation, he was punctual, and installed our a/v equipment in accordance with the agreed upon plan. Overall, a very good experience and I am quite comfortable recommending Empire.
Description of Work: Install SONOS home audio system, mount TV's on walls, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Alison E.
07/2017
5.0
home theater design
  + -1 more
Perfect. He worked calmly and effectively
Description of Work: Fixing the IR between my cable box and the TV

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Roshni S.
06/2017
5.0
home theater design
  + -1 more
Karim and his team were very efficient, They came in and got the job done in the matter of about 30 mins. He asked the right questions and gave his opinion on the placement. We're all happy with the outcome and would absolutely work with him again.
Description of Work: 55" TV mount with wall concealment.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Alainna S.
06/2017
5.0
home theater design
  + -1 more
Excellent service. Very honest, reliable and professional work. Karim works with his clients to find optimal solutions for your needs. Look forward to working with him again.
Description of Work: Installation and set up of outdoor TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gregory V.
05/2017
5.0
home security systems
  + -1 more
Kareem worked with me to determine the best and most cost effective system for my needs. He and his men arrived on time and did the work in a timely manner. They were knowledgable, polite and professional.
Description of Work: Purchase and installation of a doorbell/intercom system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,100

Raymond B.
03/2017
5.0
home theater design
  + -1 more
What a breeze! Karim was great, and easy to schedule with. In fact, he had an opening come up and even came the day before we originally planned. Prior to the installation, we discussed the work extensively and I even sent pictures of the intended site so there would be no surprises. Precision in the placement of the TV was critical due to my space limitations. He came and did the work in expert fashion, concealing the cabling in the wall. Despite needing to work around the odd positioning of the studs, I got exactly what I asked for. Afterward, he cleaned up and it looked like no one had been there! As a plus, Karim is also fluent in Spanish. I would recommend him highly.
Description of Work: I needed to mount a 55" flat screen TV on a wall so that it would swing out from the wall, swivel, and tilt. This was not a typical drywall installation due to irregularities of the surface behind the drywall and the spacing of the studs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

KENYA S.
03/2017
5.0
home theater design, home security systems, home automation
  + 1 more
Empire is detailed and thorough in both their work and communications. They are honest and conscientious about providing service at a fair price.
Description of Work: We first contracted with Empire Secure installation for a hardwired alarm system. Since, we also selected them to install a speaker system and to flat mount our televisions--one was a customized installation over a fireplace.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Empire Secure Installation Inc
pleasure to have worked with you and to have you as a client. thank you.

Jonathan F.
02/2017
5.0
home theater design
  + -1 more
Great work at a fair price. Attentive to site-specific needs. Far better than paying the same, or more, to Best Buy to get a less experienced technician with little accountability. While they were here, they even spackled some drill holes I'd made by mistake.
Description of Work: Wall mounted TV. Older, heavier plasma screen that required heavy-duty mounting on drywall.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Maria D.
02/2017
5.0
home automation
  + -1 more
Excellent Karim installed three security cameras for my home. Have access on my TV, iPhone & iPad . The quality of the images is excellent . Had a couple of glitches that were immediately addressed. Will be using him again soon. Professional, knowledgeable, articulate, great customer service . Highly recommend
Description of Work: Security Cameras and DVR drive installation

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$1,600

Response from Empire Secure Installation Inc
thank you for your business and support. will always be there when you need us.

James D.
01/2017
5.0
home theater design
  + -1 more
Went well -- happy with the work -- very careful and meticulous ---
Description of Work: Mounted a 50" TV - Sound Bar - concealed all wires and relocated cable boxes to a cabinet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Melissa B.
12/2016
5.0
home theater design
  + -1 more
Karim was great. He communicated with me regularly to schedule my appointment. When the appointment time came, he was on time and performed the service expertly. He definitely exceeded my expectation. I will definitely use Empire Secure Installation in the future.
Description of Work: Mounted a flat screen television

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Holly F.
12/2016
5.0
home theater design
  + -1 more
Karim and his team were excellent! They were super easy to book online through their website. Karim responded very quickly when I texted him questions before and the day of install. Their price was awesome in comparison to other estimates I received. I would definitely hire them again.
Description of Work: Mounting a TV

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Jamir S.
12/2016
5.0
home theater design
  + -1 more
Karin was very professional and helpful. He walked me through every step to make sure I was happy with the results. I would definitely recommend his services to a friend.
Description of Work: Tv mounting

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Paul W.
10/2016
5.0
home theater design
  + -1 more
I had an excellent experience with Karim; in fact, this is the third job that Karim has done for me. Karim arrived on time, and did a superb job. He is a meticulous worker, and is not satisfied unless the job is absolutely perfect. He comes prepared with everything he will need for the job. Do not hesitate to call Empire.
Description of Work: Empire installed a 65 inch television on the wall, installed a sound bar, and hid all cables.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Empire Secure Installation Inc
thank you for your continuous business.

Elena C.
09/2016
5.0
home theater design
  + -1 more
They were very professional. He have multiple options to hide wires on all sets. I loved the TVs he hung up. The wires were not visible at all. I would definitely recommend him to my family and friends. Do not hesitate to call him. I would definitely use them again.
Description of Work: installed TV over fireplace and 2 bedrooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500
    • 1(current)
    • 2

Contact information

2052 20th St, Astoria, NY 11105

http://www.empiresecureny.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Number
12000291379
Trade License Locale
NY
Trade License Authority
New York Department of State - Division of Licensing Services
Trade License Expiration
03/21/2022
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Stereo and Home Theater Systems,
Home Security Systems,
Home Automation,
Phone Wiring

FAQ

Empire Secure Installation Inc is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 6:00 PM

Tuesday: 8:30 AM - 6:00 PM

Wednesday: 8:30 AM - 6:00 PM

Thursday: 8:30 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: Closed

Empire Secure Installation Inc accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Empire Secure Installation Inc offers free project estimates.
No, Empire Secure Installation Inc does not offer eco-friendly accreditations.
Yes, Empire Secure Installation Inc offers a 10% senior discount.
Yes, Empire Secure Installation Inc offers emergency services.
Yes, Empire Secure Installation Inc offers warranties.
Empire Secure Installation Inc offers the following services: Electronic Installation Services: Home Theaters • TV Wall Mounting • Alarms • Intercom • Security Cameras • Audio & Video •
Call for Details

Contact information

2052 20th St, Astoria, NY 11105

http://www.empiresecureny.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 6:00 PM
Tuesday:
8:30 AM - 6:00 PM
Wednesday:
8:30 AM - 6:00 PM
Thursday:
8:30 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
Closed