All About Glass & Windows, Inc
About us
As a leader in the glass and window industry, we strive to provide unsurpassed service, quality workmanship, reliability and reasonable prices to establish and maintain long term business relationships.
Business highlights
Services we offer
All types of replacement glass, board ups., bullet resistant glass, custom window screens, door replacements, double insulated glass units, herculite doors, lobby glass replacements & skylight glass, mirror jobs, retractable screens, shower doors, window balance & part repair, window guards, window parts & hardware sale
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
79% | ||
21% | ||
0% | ||
0% | ||
0% |
Bruce thoroughly inspected the windows and frames and pointed out several rotting pieces of wood that would have to be replaced and which were presently causing gaps around my windows where heat and air conditioning were escaping (which solved the mystery of why my windows were so drafty). By the time he was finished, I still had not made up my mind about whether to replace or repair my windows. I asked Bruce to give me estimates both ways.
Over the next several weeks there were many communications (mostly in the form of emails) between Bruce and I discussing options, prices, and still much needed advice. Bruce was very patient and kept saying that he wanted me to be comfortable with my choice. He was true to his word and in the end made an agreement with me that took out several unknown variables in order to give me a firm, set price (there are many variables such as the degree to which wood is rotted and needs to be replaced, the difficulty of capping
/wrapping old window frames, etc that you sometimes can't know until you have started the job). Because of Bruce's willingness to work with me, I made the decision in the end to replace all windows, replace wood as needed and have the exterior frames wrapped with metal.
While I knew it was the right decision, I was still a little uneasy because I had not started with the set idea of changing the windows and braced for the cost of doing such...that was until the day they started the installation. Three very nice workmen came to my apartment and began the arduous task of removing the old windows and putting in the new. The minute I saw the first of the new quality windows in it's place, I immediately knew it was the right decision and that I owed a debt of gratitude to Bruce. It took an unexpected 3 days to install the windows and many unexpected things presented themselves (old windows were tarred-in in spots, frames were uneven and capping/wrapping much more time consuming, etc). Again, true to his word, Bruce and All About Windows just handled the
unexpected things as they arose and did a beautiful job of installation. I am now enjoying much more energy efficient, beautiful windows.
I should also mention that I am in the business of renovating houses in the DC area and have myself had dozens of windows replaced so I know what it looks like when done right. Bruce and company performed the task like the professional experts that they are. If you are looking to have anything done with windows or glass - I would highly recommend this company.
Excellent service and everyone I dealt with is very professional. Bruce (the owner) actually knows everything you could imagine about glass/windows etc.
Last but not least, a week after everything was done they called and told that there was an error in the calculation (we originally priced something that eventually haven't had to be done) and that THEY OWE ME money. Check arrived in mail next day. You don't see this kind of attitude these days.
I would definitely recommend them to everyone and use them again myself.
"Thank you for your kind words. We are very happy that you had a positive experience dealing with All About Glass & Windows, Inc. and hope to be able to serve you again if you every need us!! Bruce Macin, President All About Glass & Windows, Inc."
"Thank you for your wonderful review! Reviews like this are my reason for being in business!, Bruce Macin, President All About Glass & Windows, Inc"
Their boss called that afternoon to ask me if everything was satisfactory. I would definitely use them again and would recommend them enthusiastically.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.