There is probably no one better to hire when you're having trouble with the structure in your home. They offered honest, direct advice and I felt educated after my interactions. They were very ethical and extremely professional. Everyone from the receptionist to the salesman (Mark) that came out to give the estimates were so friendly!

They were very professional. They came in and were very respectful. It took them a while to do the job, but they did it. They cleaned up after themselves.

While in the process of extensive remodeling a structural problem was detected where the floor-joists for the second floor of the house were separating from the primary support beams. In addition another support beam was found to be structurally compromised which was the cause of the joists moving. Woodford Brothers representative came right away when contacted - evaluated the situation and reviewed a resolution plan with our contractor and myself. A part needed to be custom manufactured and that took a few days - they then came and installed that part to reinforce the structure of the second beam and then using steel cables reinforced the integrity of the building by pulling the joists back into their positions and preventing further separation.

The work took two days as promised and everything was explained in advance.

Our residence has had water in the basement since we purchased it 30+ years ago. Last fall, we hired a landscape architect to assess the problem and make recommendations to fix it. This year we decided to bite the financial bullet and install a comprehensive drainage system. Unless we acted, the structure would soon be deteriorating past a point of no return. I got 2 quotes from other companies, and after getting over the sticker shock, decided to contact Woodford, who we had heard, though expensive, is the premier structural renovation company in our area. I was surprised when their quote was not that much higher than their competitors. I prefer not to disclose the exact cost. If anyone reading this needs to know this, they can contact me directly. The estimator, David, was competent and professional. Soon after his visit, I received a letter from the President and Vice President of Woodford Bros describing their goal : to have 100% satisfied customers and zero misunderstandings, and the means that will be taken to achieve that. Included with the letter was a list of 50-60 references (names and phone numbers) in my and adjacent zipcodes for whom they had done work, and an invitation to contact as many of these people as I wanted. My project was small enough that Woodford required no money down, they expected no payment whatsoever until the contract has been fulfilled to my satisfaction. The project took a month to complete. The Crew Chief, Bill, ably assisted by Matt and Don, did everything possible to prevent any misunderstandings and to have a 100% satisfied customer. This they more than achieved. Watching Don at the helm of the CAT in the tightest quarters imaginable was like watching a professional sports event and a modern dance all rolled into one. The swale he made is a graceful contour that suits the setting to perfection. Don is a true artist. So is Matt. After making 2 radii on the front sidewalk, Matt went on to make 3 more on the rear sidewalk. The sidewalk is not only functional, like the swale, it too is a thing of beauty. I am an extremely satisfied customer and recommend Woodford without reservation. They are a premier organization, the kind of company and people you wish everyone was.

I tried Woodford Bros. on the recommendation of my house inspector (for another property). He felt they were the best in the area for structural repairs to older homes. They answered my call immediately, and courteously, and set up an appointment right away. Within two days I received a mailing from them with an explanation of their services and how they work, along with a substantial list of references complete with descriptions of the work done. I've had estimates over the years from many contractors, but never experienced that level of service before! The estimator was right on time and very personable. We walked through the house and discussed my concerns about the structural soundness of my house's center beam and garage and he explained that there was really nothing to be concerned about. He walked me through the issues and showed me why what looked like major problems (like a large crack in the garage wall) was not going to result in a collapse. Imagine, a contractor that tells you why you don't need them! I'll say this, I can see why they were recommended and I'll definitely keep them in mind for any future structural house repairs I may need, and spread the word like I'm doing here. They were great!