.No problems. Estimate and work were done on time. Very professional people.

Super job, Crew Chief, Gary was superb, did what they said they would do and more, This company is a class act. I thought their price was a little high, in the beginning, but by the time the job was done and I saw the quality of their work, the care they took to not make a mess, cleaned up every day, showed us what they did each day and explained why they did what they did. I cant say enough good about these guys. If you have a problem Tom Woodford DOES INDEED ANSWER HIS PHONE and he will speak to you promptly should you have a question.

We obtained several estimates, including from Woodford. Woodford was in the middle, price-wise, and had a good reputation so we chose them. We had a good experience with Woodford's scheduler who did a good job of keeping us informed of when the job would start. When the workers arrived, the first thing that happened was that they ended up tearing up the yard more than the estimator and I had discussed. The estimator and I talked about that and there was no way around it at that point, so we proceeded. When removing dirt, the estimator significantly underestimated the amount of dirt to be removed and fortunately they agreed to haul off two dump truck loads of and quot;extraand quot; dirt. When doing the concrete work, they made quite a mess and some concrete splashing occurred on a garage door (which I had installed within the past 6 months) and at the end of the project (after a lot of whining) they cleaned it up. The repair itself (core-filling two walls, installing rebar, using jacks to put the wall back in its original position, etc) was done fairly well. But, there were lots of problematic details. What probably should have been a 3-day job ended up taking more than a week because of equipment failures (a bobcat was dragged from the yard on the first day because it broke down -- breakdowns happen), weather issues, and lack of advance planning. I had to let them use my pressure washer before parging because they forgot theirs in the office and they would have lost quite a bit of time running to get it. They had to make several trips to the local hardware store for similar reasons. They borrowed some of my shovels and forgot to return one (unfortunately, my wife's favorite shovel, so that was more painful :-)). The project started on Tuesday and on Friday they left and said they'd be back on Saturday to really finish everything up. Before they left on Friday I called the estimator to complain about the state of things (there was more yard damage even past what we'd discussed earlier in the week, and other issues) and he eventually agreed to a discount. He had the audacity to say to me on the phone that they were losing money because it had taken them more time than they had scheduled despite the fact that the delays were all either on them or beyond their control (like an unexpected breakdown); had they finished in two days, they would have expected me to pay the full amount and not a discounted amount. At any rate, on Saturday we happened to get a brief rain shower and they made a huge mess with ruts everywhere and enough mud covering the entire driveway that it was unusable. They didn't attempt to clean up their mess but left the driveway in that condition. When they left on Saturday, they said and quot;we'll get back here sometime next week to finish the joband quot;. Rain happens, but leaving my driveway in a huge mess was completely unacceptable since we had no timeframe other than and quot;next weekand quot; when they would return. I ended up pressure washing part of the driveway so we could use it. I sent the estimator an email showing the exact state of the job on Saturday and they returned on Tuesday. They pressure washed the entire driveway (that took about three hours, including using my gas for their pressure washer, and not including the two hours I'd spent on Saturday). To be fair, they ended up needing more gas past that and refilled my gas can but they would not have refilled it had they not still run out. On Tuesday they also brought a landscaping machine which basically smoothed out the ruts and the like making it close to ready for us to put sod down. The discount they gave us basically paid for the sod -- they offered to put hay and grass seed down but that was an unacceptable solution given we have a puppy that needed to use the backyard. Their machinery also damaged the gutters on the garage (on both sides of the garage) and the neighbor's fence and Woodford has not, to date, offered to pay for that damage. The parging on the exterior of the house has runs in it from the final finishing work which was not properly done; I am hopeful that those will disappear with time. The goal of paying extra to have the entire wall (re)parged was to avoid having it look like a repair had been done and that goal was not achieved. Parts of the fence were not adequately reinstalled (as examples, the fence posts were neither level or secure and the chain link between fence posts was not reattached to the horizontal support) and when I pointed that out to the guys here they didn't do anything about it; I have since taken some steps to sturdy the fence so my dog can't get out of the backyard. Overall, I would not choose to use Woodford again not because of the quality of the repair (I think the wall will never move again) but because of all the on-going series of issues while the work was going on and those which I've discovered afterwards.

I had troubles getting my generator fixed in the past with another company. They were able to repair it and it is working great. He didn't act like he knew it all. He took his time and made sure it was repaired properly and he stayed until he was confident with the repair. Their price was reasonable. I was very pleased with them.

see above

The work team was very knowledgable and good to work with. The price is approximately 75-100% higher than competition but they were able to start work in timely manner which was necessary for us. The estimator I think purposely underestimates and then attempts change orders during work which I think detracts from the professionalism. This is a practice which has occured on my job and on another that I am personally aware of. Also, the team left the worksite in disarray with empty soda cans and trash as well as construction debris throughout though they also left some good wood so in the end I suppose it evens out.

Everyone was easy to work with, very professional and prompt.All work was completed on time. No delays, even with some engineering changes that were necessary.Great people, and very helpful and patient with the FEMA process.

I called them to get an estimate. I was no impressed with their responsiveness. I spoke to someone in person. I gave him the information that I needed and he said that he would have someone call me back. Nobody ever called me. I think it was subcontracted out and he just didn't want to deal with it. They were just not a professional company.

Did not accept the estimate.

They did more like a bulldozer's job, we had tons of trees, and I had a stack of trees out there I was ready to get rid of. It was huge; it could have been a 45 or 50 feet full of trees, and 10 or 12 feet high trees. I had trees one could not believe. They were here off and on, they were here from June 2011 until September 2011, they were by at different stages, they cleared the lot, and they cut in, she gave me a place for my footer, they came back a couple of times, and re graded some spots. And they came by and they put in my septic system. I had 3 septic tanks and a pump, and did all paths so that we could walk through. They came back and cleaned up after themselves, I had some other people come in, to cut up all the trees into small little pieces, and they took it out, and they cleaned up probably 6 or 7 inches of the little things off the trees. I am not sure of the cost, and the contractor handled that. They gave a good price on my septic system, and did a good job.

We did not use them. There bid was a little higher then we were willing to pay. They were prompt and friendly. The thing that trouble me the most was they were charging so much for removal of lead paint. The company that did the job did not charge extra.

Woodford Brothers call themselves and quot;Structural Renovation Specialists.and quot;

I had recently bought a small 100 year old house. The front porch and a small addition at the back of the house were sagging and pulling away from the house. I had several professionals (carpenter, home improvement) look at the porch and got widely varying estimates (and no firm prices) for the work.

I felt that this type of work was Woodford's specialty - in fact, it was a small job for them. Based on their look at the situation (in Sept), I had greater confidence in their proposal and ability to do the work. They were scheduling jobs several weeks out, but did the work in two days when they got to it. They pointed out areas that would need my attention (e.g., a gap between the extension and main house that would need filler, how to let the dirt settle around the new supports.) I asked them to replace some rotten porch floor boards which was additional to the original estimate. I was not give the price for that work ($500) until the job was in progress. I thought the price was high but winter was closing in and I did not want to have to find another service provider.

Their scope of work was clearly stated via a comprehensive contract including graphic of the work and materials.

Not good

I decided not to do the project but may use them again in the future.

This company was great - we called because we were concerned about structural issues with our home after Irene. They were completely up front, told us they didnt see any problems after touring the property for over an hour. They arrived at the appointed time, not a minute late, were polite and professional and even after they knew there were no issues, still took the time to review what might be the problem with our basement.

Overall, I think it was unnecessary for the same man to call over and over about the job and would lower the price each time he called. We explained that the cost was too high and that we were looking into other companies. Once we told him that the calls ended but then a letter arrived stating that if we changed our minds to give them a call. I dont see how a job quoted for 20k originally could come down to 10k in the end.

See above

I asked for an estimate on some significant bathroom repairs related to long term structural water damage to the bathroom floor and sub-floor. The appointment setters were super-friendly and accommodated my schedule. I live 750 miles away and was only going to be available a few days while I visitied my Mom who lives in my house. The estimator was extremely knowledgeable, educated me regarding a variety options and things to be sure to ask for in my other estimates. He even went so far as to indicate that given the nature of the repairs that I might do better with a smaller contractor in terms of price. He followed up with me by phone and mail with just the right frequency. When all was said and done the Woodford quote was actually the lowest and best value for contractors of any ignificant size. I ultimately chose an independant contractor who was introduced to us through church and completed the job at a much lower price than Woodford could compete with, however I would have no problem whatsoever recommending Woodford, and would definately use them for larger jobs.

I was impressed with the way they worked. They were a very thorough, professional company. They took pictures and took their time to tell me what they could do for me. I didn't hire them at this time, but I will consider them when I decide to complete the job.

no story

I called to ask about getting a concrete foundation inspected as part of an inspection contingency in a house purchase. They couldn't get to my state in time but the guy on the phone was so helpful and listened to my problem and gave me some advice on how to approach it. He was very knowledgeable and very willing to share his knowledge to help me out.

I have not scheduled this company because the structural repair needed is due to a (standing) water problem in my dirt-floor crawl space, that I feel cannot be remedied with ventilation and a vapor barrier, which they did offer as options. At this time I am evaluating other proposals for keeping the space dry and controlling the humidity, so as to avoid having to replace beams in the future.

Very Well, project manager/salesmen looked over what needed needed to be. Knew exactly what to do and gave me some options. His ideas matched up exactly with and independent structural engineers recommendations.

They were very flexible with setting up the actual repair date, (had to be moved due to weather and safety considerations).

The crew was on-site for 2 days. The crew was very knowledgeable. Project was completed on time even though there was a major equipment failure, (they resolved this within 4 hours by finding a repair service to fix it).

There was some last minute changes in the design of the repair due to the construction of the house, (new posts had to be moved due to joist placement.

They let me know in advance of possible damage of dry wall etc due to movement of the structure.
They do rough in carpentry and repairs to major structural issues, they do not want to get involved in finish work (dry wall, ect.).

The quote was fine and they took care of it right away. They were really nice to deal with but they were expensive. They were very responsive and got back to me. They were very professional. I would consider using them if someone else was paying for it.