Woodford Bros Inc

We did not use them. There bid was a little higher then we were willing to pay. They were prompt and friendly. The thing that trouble me the most was they were charging so much for removal of lead paint. The company that did the job did not charge extra.

Woodford Brothers call themselves and quot;Structural Renovation Specialists.and quot;

I had recently bought a small 100 year old house. The front porch and a small addition at the back of the house were sagging and pulling away from the house. I had several professionals (carpenter, home improvement) look at the porch and got widely varying estimates (and no firm prices) for the work.

I felt that this type of work was Woodford's specialty - in fact, it was a small job for them. Based on their look at the situation (in Sept), I had greater confidence in their proposal and ability to do the work. They were scheduling jobs several weeks out, but did the work in two days when they got to it. They pointed out areas that would need my attention (e.g., a gap between the extension and main house that would need filler, how to let the dirt settle around the new supports.) I asked them to replace some rotten porch floor boards which was additional to the original estimate. I was not give the price for that work ($500) until the job was in progress. I thought the price was high but winter was closing in and I did not want to have to find another service provider.

Their scope of work was clearly stated via a comprehensive contract including graphic of the work and materials.

Very Well, project manager/salesmen looked over what needed needed to be. Knew exactly what to do and gave me some options. His ideas matched up exactly with and independent structural engineers recommendations.

They were very flexible with setting up the actual repair date, (had to be moved due to weather and safety considerations).

The crew was on-site for 2 days. The crew was very knowledgeable. Project was completed on time even though there was a major equipment failure, (they resolved this within 4 hours by finding a repair service to fix it).

There was some last minute changes in the design of the repair due to the construction of the house, (new posts had to be moved due to joist placement.

They let me know in advance of possible damage of dry wall etc due to movement of the structure.
They do rough in carpentry and repairs to major structural issues, they do not want to get involved in finish work (dry wall, ect.).

They were very professional. They came in and were very respectful. It took them a while to do the job, but they did it. They cleaned up after themselves.

While in the process of extensive remodeling a structural problem was detected where the floor-joists for the second floor of the house were separating from the primary support beams. In addition another support beam was found to be structurally compromised which was the cause of the joists moving. Woodford Brothers representative came right away when contacted - evaluated the situation and reviewed a resolution plan with our contractor and myself. A part needed to be custom manufactured and that took a few days - they then came and installed that part to reinforce the structure of the second beam and then using steel cables reinforced the integrity of the building by pulling the joists back into their positions and preventing further separation.

The work took two days as promised and everything was explained in advance.

Our residence has had water in the basement since we purchased it 30+ years ago. Last fall, we hired a landscape architect to assess the problem and make recommendations to fix it. This year we decided to bite the financial bullet and install a comprehensive drainage system. Unless we acted, the structure would soon be deteriorating past a point of no return. I got 2 quotes from other companies, and after getting over the sticker shock, decided to contact Woodford, who we had heard, though expensive, is the premier structural renovation company in our area. I was surprised when their quote was not that much higher than their competitors. I prefer not to disclose the exact cost. If anyone reading this needs to know this, they can contact me directly. The estimator, David, was competent and professional. Soon after his visit, I received a letter from the President and Vice President of Woodford Bros describing their goal : to have 100% satisfied customers and zero misunderstandings, and the means that will be taken to achieve that. Included with the letter was a list of 50-60 references (names and phone numbers) in my and adjacent zipcodes for whom they had done work, and an invitation to contact as many of these people as I wanted. My project was small enough that Woodford required no money down, they expected no payment whatsoever until the contract has been fulfilled to my satisfaction. The project took a month to complete. The Crew Chief, Bill, ably assisted by Matt and Don, did everything possible to prevent any misunderstandings and to have a 100% satisfied customer. This they more than achieved. Watching Don at the helm of the CAT in the tightest quarters imaginable was like watching a professional sports event and a modern dance all rolled into one. The swale he made is a graceful contour that suits the setting to perfection. Don is a true artist. So is Matt. After making 2 radii on the front sidewalk, Matt went on to make 3 more on the rear sidewalk. The sidewalk is not only functional, like the swale, it too is a thing of beauty. I am an extremely satisfied customer and recommend Woodford without reservation. They are a premier organization, the kind of company and people you wish everyone was.