Premier Car Care

Auto Service, Auto Inspections, Auto Tires,

About us

A trusted name in Amherst, NY for auto repair! At Premier Car Care in Amherst, we believe that excellent service is delivered when you offer knowledge and convenience with a smile. This is how our three owner-operated Premier Car Care centers have served automobiles in Western New York for over twenty years. Whether you need scheduled maintenance or major auto repair, Premier Car Care is your first choice for honest appraisals, reliable service, a wide selection of authorized parts and low prices. We are a certified NAPA AutoCare Center. Our technicians are trained in the latest technology to ensure that no matter how new or old your car is, you will always get the best service, at the best prices, by top trained mechanics. Additional Contact Name - Thomas Haxton, John Burkhart.

Business highlights

32 years of trusted experience

Services we offer

Oil, filter change, mufflers, exhaust systems, tires, batteries, new york state inspections, brakes, air conditioning, steering, suspension & cooling systems.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.822 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
14%
3
0%
2
0%
1
9%


Rating CategoryRating out of 5
quality
4.7
value
4.6
professionalism
4.9
responsiveness
4.8
punctuality
4.8
Showing 1-22 of 22 reviews

Rita C.
07/2017
5.0
auto repair
  + -1 more
Great.. I have been getting my cars serviced here for over 20 years. They are honest and reliable.. I have never ever had a bad experience.. I refer everyone I know.
Description of Work: Brakes and rotors

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J.
05/2017
5.0
auto repair, car tires
  + 0 more
.
Description of Work: This was for new brakes and new tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

David L.
05/2017
5.0
auto repair
  + -1 more
Perfect as always. These guys are awesome. Was a hose leaking some fuel vapors. They replaced the hose at N/C, simple quick in and out.....Have used these guys for a couple years and never worry about being oversold or overcharged.
Description of Work: Check engine light on. Was curious as to the cause.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

frederick H.
07/2016
5.0
auto repair
  + -1 more
unknown
Description of Work: Work done quickly and professionally.
Rating CategoryRating out of 5
Yes, I recommend this pro

Ray B.
06/2015
4.0
auto repair
  + -1 more
unknown
Description of Work: Tire rotation.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

Yes, I recommend this pro
$20

Hanna G.
03/2015
4.0
auto repair, car inspections
  + 0 more
I used a "coupon", but it turns out their regular price was the same as the coupon prize, so the coupon was just a scheme to draw customers in. Otherwise seemed fine.
Description of Work: Inspection

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40

Elizabeth A.
03/2015
5.0
auto repair
  + -1 more
I have been going to Premier Car care since many years. The staff could not be any more pleasant. The waiting room is comfortable and have coffee.
Description of Work: I had my yearly car checkup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10

Karen G.
01/2015
4.0
auto repair
  + -1 more
They did an ok job but nothing special. I was satisfied.
Description of Work: Auto services.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

James R.
01/2015
5.0
auto repair, car tires
  + 0 more
unknown
Description of Work: Remove and replace broken sway bar 2 - Replace right front control arm bushing 3 - Tire rotation 4 NYS insp. 5 oil & filter

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Marianne S.
06/2014
5.0
auto repair
  + -1 more
unknown
Description of Work: Nice job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

mark H.
03/2014
5.0
After a couple weeks I noticed a worsening vibration coming from the rear brakes. Took it back in and the drums were turned and reinstalled free of charge. Very happy with the service and most important "honesty". I would definitely use them again and recommend them to anyone based on my experience.
Description of Work: Had brakes diagnosed on my truck along with other problems that may need repairing in the future.Installed one new front caliper along with pads and rotors. New pads were installed on the rears.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$700

Keith W.
01/2014
1.0
auto repair
  + -1 more
Never received a call back to schedule the service. Never received a call at all. Wont be back and will never call again. Yet when I went by the shop later in the afternoon it looked as if there was no wait.
Description of Work: Called like there website requested for an oil change.

Rating CategoryRating out of 5
responsiveness
1.0
punctuality
1.0


Michael J.
01/2014
5.0
auto repair
  + -1 more
extremely responsive and professional. does not do any unnecessary work. seems very honest.
Description of Work: brakes

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

michelle R.
11/2013
5.0
auto repair
  + -1 more
Larry was great. He listened to my concerns, and was very efficient in analyzing my problem. I have been looking for an auto repair shop, and this will be my go to establishment for my auto needs.
Description of Work: Took my 2006 Honda in for a tire alignment.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric S.
10/2013
1.0
auto repair
  + -1 more
Business wouldn't contact me to set up an appointment after I requested multiple dates online.
Description of Work: I purchased a Big Deal from Premier Car Care.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Premier Car Care
We have been having problems receiving our on line appointment requests,this is in the process of being fixed by our software provider. We would be happy to honor your request for service,please call us at (716) 837-4000 for an appointment, please accept our apologies for the inconvience.

Joel T.
10/2013
5.0
auto repair
  + -1 more
I would give them a very high review. I thought I had a problem and they could have taken advantage of me but they did not.
Description of Work: I did not actually use the services of Premier Car Care. I did take my car to them to check out a problem. I thought I had a brake problem and they looked at my car and let me know that I did not have a problem so I did not need to repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Barbara J.
09/2013
5.0
auto repair
  + -1 more
I like their service. I go there all the time.
Description of Work: I used the auto service of Premier Car Care. They provided oil change and rotated the tires.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$25

Gino K.
05/2013
5.0
auto repair
  + -1 more
I have used them for a few oil changes and inspections in the last year. The vehicles re always done right when they estimate and the work is professional and well done.
Description of Work: Synthetic oil change and state inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

THOMAS F M.
10/2012
5.0
auto repair
  + -1 more
They don't do anything that doesn't need to be done. I can usually take my car in the day I call.
Description of Work: I had my oil changed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$20

Kevin S.
06/2012
5.0
auto repair, car inspections
  + 0 more
At present time, I do not have a car payment on this vehicle. This car has been a dream since I bought it in 2007. It is a 2004 Honda Accord. I opted to perform all of the things Everett recommended to me. This typically goes against my better judgement. However, I was hesitant a few years ago when a co-worker recommended that I go to the "Midas" place near the mall. Yet, he described Larry and Everett to a tee. I did not tap into them really until last May when my inspection was up on my 04 Accord. I had a bad experience at Valu-Muffler and Brake just down the street only 15 months prior. It involved my rear rotors. As the problem "fixed" by Valu-Muffler and Brake was NEVER really resolved. I was fearful that my visit into the Midas shop was going to be a fortune. The vehicle needed the brakes looked at and have an inspection. Larry told me I needed new rotors! (D*** Valu-Muffler!). They gave me new rear rotors, pads and repaired the calipers by un-freezing the pistons that were causing trouble. I was cautioned that the calipers may not continue to operate properly for very long. I walked only spending $314.58. This could have been way worse. They fairly priced, properly installed the parts, and insured the problem did not repeat itself. The most impressive piece of my whole experience happened one month later. I was a happy customer with my car woes solved. Larry called my cell phone to ask me how brakes were holding up and if the caliper had frozen up again. He reminded me of the Midas warranty on the rotor if I ended up with an issue and insisted I bring it in for a quick assessment if I found the brakes sticking again. I did not need service again on that vehicle until my inspection expired again this spring. I happily went back to Larry and Everett, and will return again. The high quality workmanship and honesty for a very fair price that Larry and Everett provide, will keep me going back for more. I am only a customer of theirs because word of mouth is one of the best ways to gain new business. Keep up the good work guys, and you will not ever run out of customers.
Description of Work: Car was in for inspection, oil change, review brakes and shocks, preform a possible tune-up. The work that was actually commission to be done: - Inspection - Right rear caliper replaced - Front Left Ball Joint replaced - ALL Four Sway Bar Joints - Oil, Filter, Lube - Serpentine Belt replaced - Four Spark Plugs Replaced (Iridium Plugs) - Air Filter - Cabin Air Filter

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,043.09

Elizabeth A.
05/2012
5.0
auto repair
  + -1 more
He called me and told me the things that needed to be done, which does not surprise us. We used the same place for 30 years. We have been very happy with their service. Everett and Larry, who are the managers there, are very friendly. They don't repair anything that doesn't need repair. They're very fair with their pricing.
Description of Work: My son brought his car in for tires, oil inspection, control arm suspension, and spring and struts.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Fouad M.
02/2012
5.0
auto repair
  + -1 more
I liked the friendliness, the punctuality and the work. They have good mechanics; they are honest and reliable. They explain the problems and leave it up to me to make the decision on whether to do the work, they don't push me. I will continue to use them.
Description of Work: I had brake work done.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$200

    Contact information

    1171 Niagara Falls Blvd, Amherst, NY 14226

    www.premiercarcarewny.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM

    Licensing

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Auto Service,
    Auto Inspections,
    Auto Tires,
    Auto Radiators,
    Auto Mufflers

    FAQ

    Premier Car Care is currently rated 4.8 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 6:00 PM

    Tuesday: 8:00 AM - 6:00 PM

    Wednesday: 8:00 AM - 6:00 PM

    Thursday: 8:00 AM - 6:00 PM

    Friday: 8:00 AM - 6:00 PM

    Saturday: 8:00 AM - 4:00 PM

    Premier Car Care accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Premier Car Care does not offer free project estimates.
    Yes, Premier Car Care offers eco-friendly accreditations.
    No, Premier Car Care does not offer a senior discount.
    No, Premier Car Care does not offer emergency services.
    No, Premier Car Care does not offer warranties.
    Premier Car Care offers the following services: Oil, filter change, mufflers, exhaust systems, tires, batteries, new york state inspections, brakes, air conditioning, steering, suspension & cooling systems.

    Contact information

    1171 Niagara Falls Blvd, Amherst, NY 14226

    www.premiercarcarewny.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 6:00 PM
    Tuesday:
    8:00 AM - 6:00 PM
    Wednesday:
    8:00 AM - 6:00 PM
    Thursday:
    8:00 AM - 6:00 PM
    Friday:
    8:00 AM - 6:00 PM
    Saturday:
    8:00 AM - 4:00 PM