Heatwave Heating & Cooling
About us
Heatwave Heating & Cooling is Western New York's only woman-owned Trane Comfort Specialist Local Independent Dealer. We are a full service residential heating, cooling and ventilation company serving Buffalo and Western New York. We are Trane Comfort Specialist and NATE Certified. It's hard to stop a Trane. We have techs on call 24 hours a day, 7 days a week, 365 days a year. We're there when you need us.
Business highlights
Services we offer
Air conditioners, Air exchangers Custom: Baseboard & Ductwork design & fabrication, BPI, Boilers, Duct cleaning, Duct insulation, Duct sealing, Ductless split systems, Energy Audits, Exhaust fans, Furnaces, High Velocity, Home Energy Audit, Honeywell Generators, Humidifiers, Infloor heating systems, NYSERDA, UV lighting, heat pump systems, new build design & fabrication
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 2% | ||
| 0% | ||
| 4% | ||
| 2% |
"Thank you for the comments [Member Name Removed]. We are glad we could be there when you needed us. Brian is a great asset to our team! Enjoy the rest of your summer."
"Thank you for the comments [Member Name Removed]. Enjoy the rest of your summer and remember Heatwave is "Always there when you need us!""
"Mr. [Member Name Removed], thank you for the opportunity to work on this project with you. Have a great day. Heatwave Heating & Cooling - "We're there when you need us!""
"Thank you Mr. [Member Name Removed]. We appreciate the opportunity to have worked with you on this project. We hope you enjoy your summer and stay cool! Robin Cloy President"
It is a Trane furnace. I have not called them back because I really don't need them. They were good. I had to have a gas line put in because it was an electric gas dryer and I think that was a little steep. I told them I thought it was overpriced and he told me it was due to the materials cost. Their price for the furnace I think was comparable to several other companies that came in. They were the closest to my home. Their technicians were very on spot, they knew what they were doing. Dealing with them they were very polite. They were right on time when they said they were going to be and they did it within a day. I think they were very professional.
"[Member Name Removed] thank you for your response. I have looked into your service call on November 23rd, in which we were called out as a second opinion, to a prior finding by another company. We did find and acknowledge a failed Bell & Gossett Series 100 pump, which we quoted to replace. Upon investigating this system, we also RECOMMENDED draining, purging, brushing down and refilling the system, which was quoted, for all work, not to excel $1,800.00. This recommendation was a pro-active approach to keep your system operating properly and efficiently. I apologize if the information was not translated clearly, by our staff. I am glad you were able to get your system repaired, at a reasonable cost. Wishing you the best this Holiday Season."
"(removed member name), I am sorry to hear that your Service Request was not satisfactory. As you can see from our reviews, we strive to ensure that all of our customers receive the best possible care and attention to detail when servicing their Heating and Air Conditioning system. I would like the opportunity to demonstrate the true Heatwave, Inc. service performance. Please allow us to visit your system again in the fall, for FREE! We would like the opportunity to turn your unfavorable experience into a favorable one. I look forward to hearing from you! Robin Cloy President, Heatwave, Inc."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
100 John Glenn Drive, Amherst, NY 14228
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