W & E Phillips Locksmith, Inc.

locksmith

About us

W & E Phillips Locksmith, Inc. has been servicing our community for over 120 years. Family-owned and operated for five generations, we have been dedicated to supplying the very best in residential and commercial services. From duplicating your key(s), repairing and installing door locks, to installing electronic door hardware, CCTV, security systems, alarm monitoring, handicap door operators, card & bio-metric entry systems, safe(s) sold, serviced and repaired. We would love to help you with your house or business Security needs. Unfortunately we DO NOT work on Vehicles locks, Remotes, or Lost Keys.

Business highlights

136 years of trusted experience

Amenities

Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.883 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
7%
3
0%
2
1%
1
0%


Rating CategoryRating out of 5
quality
4.9
value
4.6
responsiveness
4.9
Showing 26-50 of 83 reviews

Deborah D.
12/2019
5.0
Prompt, pleasant, and didn't not price gauge my elderly Dad! Thank you!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$130

Dipen M.
10/2019
5.0
later alligator . ...

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Denise E.
09/2019
5.0
I got a phone call and the work was immediately scheduled within 5 minutes of looking up HomeAdvisor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra A.
08/2019
5.0
Mike and Harrison really rocked this out for me. I needed a deadbolt installed for my tenants, Harrison called me immediately after my request for a quote from Home Advisor. Quote was super accurate and had service within 24 hours of request. Super efficient and easy to work with. Would hands down recommend all day long.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Patricia K.
08/2019
5.0
The technician went out of his way to insure my project was as cost effective as possible. He wasn’t able to immediately fix my lock on site so put in a temporary lock until he was able to take my lock to the shop to replace a broken spring mechanism. He was not sure he would be able to fix it, so we went over several replacement options. As it turned out, he was able to fix my existing lock. He was very courteous and carefully explained what the issues were, showing me the broken mechanism. He refused to be paid until my lock was reinstalled. I would highly recommend this company. LTC (Ret.) Patricia Kerrigan

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill C.
03/2019
4.5
Did a good job.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Maryanne D.
03/2019
5.0
Contacted via Home Advisor within minutes. It was there closing time, but they scheduled a locksmith for me for 9AM. Yuri showed up even earlier (which was great) and quickly replaced all of the outer locks. Was also very pleasant. Would certainly call upon them again if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$195

Carline S.
02/2019
4.5
Good job with the lock installation. It would have been nice to have had the option to view/select lock options online or from a book catalog. The office employee was professional and did her best to walk me through their available options as I had to choose a lock for the installer to bring out.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Kay A.
02/2019
5.0
repair person was prompt and very polite, explaining my options and completing the repair very quickly I would definitely recommend them

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$11,880

Michael W.
01/2019
5.0
Friendly showed up exactly when they said they would. 5 stars all the way

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gloria L.
12/2018
4.5
The gentleman showed up on time, did the job and was out before I had finished my morning coffee. I love this guy and would invite him back for any key/lock issue I have. He was pleasant, presented well, and parked on the street, which surprised me since the lock in need was on the garage door in the back yard. I love this guy!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$173

Kyle M.
12/2018
5.0
Excellent and efficient service! Would recommended to all!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Kristen C.
11/2018
5.0
Very responsive, talked us through options and was quick to get time with us scheduled and work completed! Would definitely recommend.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jay D.
10/2018
5.0
very helpful

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Jennifer G.
09/2018
5.0
Great job, friendly and work was done quickly. Would definately use this company again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Amit C.
09/2018
5.0
Quick service, good customer service. Technician was courteous and on time. Before the appointment, I had sent pictures which were reviewed by their office and issue identified over the phone.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$121

Michael I.
08/2018
5.0
Work done in timely manor, first thing next day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$80

Pamela A.
08/2018
4.5
A very nice gentleman.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$12,000

Kevin D.
07/2018
5.0
They were very prompt in their response. They did an excellent job to my specifications and added additional expert advice and services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Way S.
06/2018
5.0
Prompt, personable without sacrificing professionalism, and courteous. This was an excellent experience. Wish more businesses were like this one. Heartily recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$120

Elizabeth C.
01/2018
5.0
They were excellent! Mike was super professional and very helpful. Highly recommended!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

CHARLES V.
01/2018
4.5
prompt, professional and very friendly.

Rating CategoryRating out of 5
quality
4.5
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Crystal M.
01/2018
5.0
efficient, trustworthy and a job well done!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

24 Colvin Avenue, Albany, NY 12206

http://www.phillipslock.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
12000054552
Trade License Expiration
09/23/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

locksmith

FAQ

Monday: 8:00 AM - 4:00 PM

Tuesday: 8:00 AM - 4:00 PM

Wednesday: 8:00 AM - 4:00 PM

Thursday: 8:00 AM - 4:00 PM

Friday: 8:00 AM - 4:00 PM

Saturday: Closed

Sunday: Closed

W & E Phillips Locksmith, Inc. accepts the following forms of payment: CreditCard
No, W & E Phillips Locksmith, Inc. does not offer free project estimates.
No, W & E Phillips Locksmith, Inc. does not offer eco-friendly accreditations.
No, W & E Phillips Locksmith, Inc. does not offer a senior discount.
No, W & E Phillips Locksmith, Inc. does not offer emergency services.
Yes, W & E Phillips Locksmith, Inc. offers warranties.

Contact information

24 Colvin Avenue, Albany, NY 12206

http://www.phillipslock.com

Service hours

Monday:
8:00 AM - 4:00 PM
Tuesday:
8:00 AM - 4:00 PM
Wednesday:
8:00 AM - 4:00 PM
Thursday:
8:00 AM - 4:00 PM
Friday:
8:00 AM - 4:00 PM
Saturday:
Closed
Sunday:
Closed