True Building Performance

Paul and his crew went above and beyond to make sure the job was done right. The job was finished on schedule even with unexpected structure issues. I would highly recommend them.

The job went great. It took two days; the first to remove and dispose of old fiberglass batts and debris and the second to do the attic work. This included: air sealing the attic, fire protection for all recessed lighting in ceiling, fire rated barrier around chimney, constructing and insulating a new hatch for access to attic, creating proper ventilation from soffits (which had been an ongoing problem) and blowing in approximately 18 inches of new cellulose insulation. The workers (four men) arrived on time, worked extremely well as a team and where very meticulous in their clean-up. I was very impressed by their professionalism and experience in completing the job.

My husband and I chose True Building Performance because of its 5-star rating. We were very impressed with Pauls timely responses to our calls and questions, and the teams professionalism throughout the process of insulating our attic. Paul and Joe took the time to show and explain to us exactly what the job would entail, and we trust that their work was completed in an excellent manner. It was a pleasure to interact with their team, who were punctual, respectful, and considerate of our home. They demonstrated competence and congeniality when interacting with each other, which we greatly appreciated. They offered a fair price for the job and there were no surprises with additional costs. We gladly concur with the 5-star rating!

If you are looking for Chuck-with-a-Truck, True Building Performance is not for you. If you are looking to get expert advice, recommendations, explanations and options based on best practices and facts, talk to Paul and True Building Performance. True professionals, serious about their work. Very responsive, his crew was clean, showed up on time and was very respectful. I was especially impressed with the care they took to mask off the rest of the house each day and return it to original state at night. We had a small issue with closing the hatch and they came back immediately to fix the next day. In fact, Paul insisted on fixing it himself even though I said I could. Loved the fact that they use Docusign for electronic signatures and easy to use electronic payment.

Great job only took 2 days for big project very neat no mess very professional

For the assessment of work and the job estimate: Paul was very straightforward and explained clearly what work he was recommending and why. When we indicated we weren't interested in doing one of the fixes, he didn't try to push it, just said "Okay, we'll take that off the estimate". For the work done: We were very satisfied with the work the crew did. Obviously, we can't see all the work done above the ceiling in the attic, but what we could see, plus the rest of the work (sealing air leaks around a large window, the door to the garage, in and around two sets of drawers built into knee walls) was done very well. Also, the crew was careful with how they did the set-up and they left things as clean as when they arrived. As a further plus, they did everything with patience and good humor.

Professional attention to detail

Personable service, professional customer service. Excellent installation job. Very Highly recommended.