Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

The Floor Trader (Stone Mountain Flooring Outlet)

4.9(
8
)
Tile: Ceramic and Porcelain - Repair, Carpet Repair, Refasten, or Stretch, Wood Flooring Repair or Partial Replacement,

About us

Our Mission - To be the store of choice for the best values on flooring. Whether you are just getting started researching your flooring options or know exactly what you want, want to shop online or shop in-store, want to install it yourself or work with an experienced installer, we are confident that the Stone Mountain Flooring Outlet is just what you are looking for in a flooring store. From service to selection to your complete satisfaction, we are experts in the flooring business and are here to guide you through every step of the process.

Business highlights

22 years of experience

Services we offer

Sales of carpet, and choose the one that is a perfect fit for you and your project., and natural stone flooring. If you’d like, ceramic tile, get more than one quote for your project, hardwood, laminate, vinyl, we’ll connect you with several preferred Installers so that you have a choice. You can meet several of our installers

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.98 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
13%
3
0%
2
0%
1
0%
Write a review
Showing 1-8 of 8 reviews
Debra D.
Oct 2013
5.0
Yes, I recommend this pro
$3
The Floor Trader had excellent selection and the staff was very knowledgeable. They're very willing to take the time to talk to us, to find out exactly what we needed, what would be the best for us with pets and children and they helped us make the best most important decision so we are very pleased.
Jonathan M.
May 2013
5.0
Yes, I recommend this pro
The Floor Trader (Stone Mountain Flooring Outlet) were great. I didn't end up using them but they were friendly and really bent over backwards. They did a lot of footwork looking for things that I liked. He even found something that I thought I might go with, but I ended up finding a place that was more wholesale. There is one guy in there that was just incredibly friendly and helpful. I felt there wasn't anything he wouldn't try to do for us. It was just when we compared the price with another company, they were cheaper, and I found something that was more what I wanted with them. He did really try to find me something in my price range. I thought they were great and I would recommend them.
Ken J.
Jan 2013
5.0
Yes, I recommend this pro
$180
It went fine although the order came later than expected. We did the installation.
Everett M.
Jan 2013
5.0
Yes, I recommend this pro
$500
satisifed with work and timeliness
Jack M.
Oct 2012
5.0
Yes, I recommend this pro
They did a very nice job.
Louis H.
May 2012
3.0
$900
Purchased a shaw hardwood floor for our kitchen which we were assured was going to be just fine, to quote " we have put this stuff in commercial areas". After just a couple of weeks the laminate started to bubble and the floor looked terrible. Stone mountain came up with every excuse in the book as to why this was happening. Incorrect installation(install was by a professional they know), moisture level in the basement(We have a pergo in our adjacent living room for 14 years now with no ill effects of "moisture"), and finally the real reason was that we used the wrong floor cleaner on it. we only got results after we contacted shaw directly. I would not buy another item from these people.
Response from The Floor Trader (Stone Mountain Flooring Outlet)

"Thank you for posting your poor experience with my company and bringing it to my attention. I am very sorry for any inconvenience my company may have caused you. When we have a case of a failed flooring installation like the one you described in your home, I can assure you our main objective is to correct the problem! In these situations, we need to look at every possible cause of the problem to ensure the same issue does not occur again after the flooring is replaced. I can certainly understand your frustration with this process, especially when it is not performed or communicated properly by the Stone Mountain/Floor Trader staff. I understand that the manufacturer Shaw eventually agreed that the original flooring was defective and has provided you with new flooring, but if this is not the case, please feel free to contact me directly. I am more than willing to resolve this matter if it has not already been resolved to your liking. Christopher Taylor, General Manager & Owner"

Anne H.
Jan 2012
5.0
Yes, I recommend this pro
$4,000
I am very pleased with the flooring that was put in my home by Dominic Pugh. His price was very reasonable as he had a significantly lower estimate than any other company I called. His estimate was almost 1,000 dollars less than most estimates. Dominic also accurately measured and estimated the amount of material needed, which saved on costs as well. He was very prompt with getting back to me when I called him and he arrived on time with no delays. He was very pleasant to work with while remaining professional. He is very efficient with his work as it actually took less time to complete than he first estimated. I would use Stone Mountain Flooring Outlet again in the future.
Joseph G.
Nov 2011
4.0
Yes, I recommend this pro
$3,500
went well came out nice, installation took longer than expected
Nancy K.
Sep 2011
5.0
Yes, I recommend this pro
$2,800
Excellent
Bonnie R.
Jun 2011
5.0
Yes, I recommend this pro
$5,000
My wife and I had been looking for cost-effective flooring - all we could get from our builder was $6/sq ft + for hardwoods. Stone Mountain came in under $4 for great floors and we found beautiful tile for our foyer / power room. We liked their stock carpet, so most of our flooring in the house is from Stone Mountain. Besides supplying good products, their patience and help in making our selections and explaining the differences in materials was very helpful. We used Don, one of their recommended carpet installers and have no complaints. Professional and good prices.
DEREK E.
May 2009
5.0
Yes, I recommend this pro
$5,000
The transition pieces for the laminate flooring were a little hard to come by, however, but after several phone calls and some firm pressure on the sales staff, we finally got the pieces we needed. Overall, the selection and price is what makes it worth using Stone Mountain. The staff is always helpful and willing to assist in any needs that come up.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

The Floor Trader (Stone Mountain Flooring Outlet) is currently rated 4.9 overall out of 5.
The Floor Trader (Stone Mountain Flooring Outlet) accepts the following forms of payment: CreditCard
Yes, The Floor Trader (Stone Mountain Flooring Outlet) offers free project estimates.
No, The Floor Trader (Stone Mountain Flooring Outlet) does not offer eco-friendly accreditations.
No, The Floor Trader (Stone Mountain Flooring Outlet) does not offer a senior discount.
No, The Floor Trader (Stone Mountain Flooring Outlet) does not offer emergency services.
No, The Floor Trader (Stone Mountain Flooring Outlet) does not offer warranties.

Contact Information

145 Wolf Road, Albany, NY 12205

Share project details to get started.