Protocol van lines inc

Moving Companies, Piano Movers, Delivery Service,

About us

Free Estimates | Same-Day Services Available | 24+ Years of Experience! NOW OFFERING WAREHOUSE SPACE!! Choose Us for All Your Residential and Commercial Local Moving Needs! Get superior residential and commercial services from the reliable and efficient team at Protocol Van Lines. Our moving solutions include packing and crating. If you need storage for your items, you can rely on us for safe storage. Take advantage of the 15% military and senior citizen DISCOUNTS we offer. Contact us today for a FREE estimate for your moving solution anywhere in the state of New York. **At this time we DO NOT offer Auto Transport, nor are we able to move Mobile Homes**

Business highlights

Family Owned & Operated

Services we offer

HOUSEHOLD MOVING, PACKING, CRATING, COMMERCIAL MOVING; LOCAL MOVING, PIANO MOVING; COMMERCIAL MOVING; COMMERCIAL DELIVERY; WAREHOUSE SPACE

Services we don't offer

Auto Transport and Mobile Home Transport

Amenities

Free Estimates
Yes
Senior Discount

15%



Accepted payment methods

Check
PayPal

Reviews

5.015 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-15 of 15 reviews

Tammy B.
02/2025
5.0
moving companies
  + -1 more
Great. Very friendly and professional
Description of Work: Furniture moving

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Deyanira C.
07/2024
5.0
moving companies
  + -1 more
Very well. They didn't break anything. Very professional and fast
Description of Work: Moved furniture to new home

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Earl Z.
03/2024
5.0
moving companies
  + -1 more
The moving team arrived promptly. They were professional and friendly. They took great care with our belongings, and loaded and unloaded the truck in record time. We were referred to when placing the furniture upon arrival. Couldn't have asked for a more courteous speedy team. Y. Zabriskie
Description of Work: Moved from one apartment to another

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$518

Holly O.
06/2023
5.0
piano moving
  + -1 more
The movers brought a Baldwin piano in mint condition to my home from a location about 45 miles away. They were prompt and communicated with me throughout the process of pick up and delivery. They backed the truck into my yard with skill and care, maneuvering around gardens, the leech field,etc. The piano was thoroughly wrapped and such care was taken during the move to ensure that the piano arrived in perfect condition. Both movers were very polite and very efficient in their work. They were also very mindful to avoid any damage to my home and yard. A wonderful experience!
Description of Work: Moved a piano 45 miles.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Prasanna S.
08/2022
5.0
moving companies
  + -1 more
It was like normal (although more muscular) people moving normal people. Drama of moving kept to minimum with their help. Would hire again, and recommend them Protocol Van Lines highly.
Description of Work: Long Distance move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Lisa R.
08/2022
5.0
moving companies, piano moving
  + 0 more
Excellent. Handled with care. Moved over 200 miles. Arrived without a scratch. Time efficient. Nice people to work with
Description of Work: local move=piano move
Rating CategoryRating out of 5
Yes, I recommend this pro

Kevin N.
06/2022
5.0
moving companies
  + -1 more
The move went very well. The professionals were great, very helpful, competent, and friendly. Only blemishes on the day were surprisingly minor and insignificant for a move—way below my expectations based on past experiences with moves and movers. Nothing fragile, valuable, or emotionally significant was damaged or lost. I’d definitely hire again.
Description of Work: Moving Services

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

Herb B.
12/2021
5.0
moving companies
  + -1 more
I can’t recommend this company highly enough, not only did they have the best price of the three quotes I obtained, they showed up on time, worked extremely hard and quick, very professional. Took great care of all our furnishings, they did such a great job I hired them two months later to do another move. can’t go wrong with this company!
Description of Work: Commercial office move

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$984

Response from Protocol van lines inc
We are glad things went well for your move, and it was stress free. We appreciate you taking the time to give our company a review! Our goal is to satisfy and make things easier for our clients! Thank you again!

Kevin C.
10/2021
5.0
moving companies
  + -1 more
Joe, the owner, was unbelievably flexible in adjusting to our numerous changes to our moving schedule. Tammy was a tremendous help in making the final arrangements. On moving day the guys did a great job. They were on time professional and very knowledgeable on the moving process. They completed the move in a timely manner. A pleasure to work with.
Description of Work: We needed movers to relocate our furniture to our new home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Response from Protocol van lines inc
Thank you! We are so glad we were able to help with your move.

Alice T.
10/2021
5.0
moving companies
  + -1 more
Joe and Joe were awesome! They arrived on time to make the trip from Troy, NY to NYC. Including travel, they were done in 4 hours. We didn’t have to lift a finger and everything was handled with care. Joe and Joe were professional and personable! Thank you so much! We would most definitely recommend and use again! Thank you! Alice Thornton
Description of Work: Moving from Troy NY to Manhattan, NY

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Response from Protocol van lines inc
Thank you for your review. So glad we were able to help with your move.

Howard H.
10/2021
5.0
moving companies, delivery service
  + 0 more
Extremely well. This company is truly professional and talented. They were extraordinarily cooperative and performed tasks that were above and beyond. Would absolutely recommend.
Description of Work: Furniture pickup, delivery and place in home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$630

Response from Protocol van lines inc
Thank you! So glad we were able to help with your move.

Lee G.
09/2021
5.0
moving companies
  + -1 more
Joe and Joe we superb! I could not be more satisfied with the dependability, performance and posative personality these two put into the job. This was a job very well done.
Description of Work: Moving excercise equipment

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$280

Response from Protocol van lines inc
Thank you! We are happy we got to help you with your move

Corey F.
09/2021
5.0
moving companies
  + -1 more
Let me start by saying that Joe and his team were awesome. they showed up a little early and got right to work. They worked quickly and efficiently without any dilly dallying or taking excessive breaks. The guys were very polite and handled our stuff with care. I couldn't ask for a more smooth experience and to top it off, the price was very reasonable. I don't think I can say this loud enough or often enough, I HIGHLY RECOMEND if you want a hassle free and efficient move, go with Joe and team over at Protocol Van Lines!
Description of Work: Moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Protocol van lines inc
Thank you! We are glad we were able to help with your move.

Tammy C.
09/2021
5.0
moving companies
  + -1 more
Very professional, on time. Did an amazing job. I will hire again and will recommend to all family and friends
Description of Work: Packing and moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Protocol van lines inc
Thank you

Gabby C.
08/2021
5.0
moving companies
  + -1 more
Great service, and would recommend to those who are looking for a reliable moving company. Communication was great, was done in a timely manner, and they are very professional.
Description of Work: Moving

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Protocol van lines inc
Thank you

    Contact information

    4 Walker Way, Albany, NY 12205

    https://www.protocolvnl.com/

    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM

    Licensing

    Bonded

    Insured

    Licensed*

    Trade License Number
    3736265
    Trade License Locale
    Federal
    Trade License Authority
    US Department of Transportation
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Moving Companies,
    Piano Movers,
    Delivery Service,
    Storage

    FAQ

    Protocol van lines inc is currently rated 5 overall out of 5.

    Sunday: 8:00 AM - 12:00 PM

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: 8:00 AM - 12:00 PM

    Protocol van lines inc accepts the following forms of payment: Check,PayPal
    Yes, Protocol van lines inc offers free project estimates.
    No, Protocol van lines inc does not offer eco-friendly accreditations.
    Yes, Protocol van lines inc offers a 15% senior discount.
    No, Protocol van lines inc does not offer emergency services.
    No, Protocol van lines inc does not offer warranties.
    Protocol van lines inc offers the following services: HOUSEHOLD MOVING, PACKING, CRATING, COMMERCIAL MOVING; LOCAL MOVING, PIANO MOVING; COMMERCIAL MOVING; COMMERCIAL DELIVERY; WAREHOUSE SPACE
    Auto Transport and Mobile Home Transport

    Contact information

    4 Walker Way, Albany, NY 12205

    https://www.protocolvnl.com/

    Service hours

    Sunday:
    8:00 AM - 12:00 PM
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    8:00 AM - 12:00 PM