Founded 1976 • With Angi since July 2006
We thank you for taking the time to research Mel Carr Electric for your residential electrical needs. Our incredible customer service and highly trained electricians are just some of the ways that this 40 year old family-owned company is leading the pack among residential service technicians in the Capital Region. If you choose to use our company, you can expect: • A warm and friendly greeting on the telephone by a live person. • Bright yellow booties on our shoes to protect your floors and keep your home as clean as when we arrived. • Up-front pricing for the entire job, there are no cost surprises when the work is completed. • Experienced, trained, and qualified electricians to troubleshoot existing problems and install new wiring to prevent future issues. • Our guarantee that you will be completely satisfied with all workmanship and quality of the service you receive.
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Ratings Distribution
Rating Details
Price
Professionalism
Punctuality
Quality
Responsiveness
Read reviews by category
electrician (197)lighting (58)ceiling fan installation (28)
Showing 1-25 of 199 reviews
Mary D.
11/04/2021
Dennis G.
11/30/2020
Louis K.
11/13/2020
They quoted a price of $530.52 for a job to take 1 hour to complete. I asked if there was a minimum charge for coming out, and they said they did not know how price is calculated--only that their computer program arrives at the price. I calculated this is about $50 [retail] worth of materials, leaving $480 for two workmen for 1 hour--or $240 hour each. I said no thank you.
Description of Work
Surface mount duplex outlet in garage using 16 feet of flexible metallic conduit.
Category
electrician, ceiling fans
Service Provider Response
Thank you for this review. We appreciate you having us out to offer a quote on this project. To clarify, we do not have any minimum fee, and there was no charge for us to come out and offer an up-front quote for this work. We are disappointed we were unable to show our value to you by performing this work, but understand your desire for a lesser price. If you need anything in the future, please do not hesitate to reach out. We would love to be able to prove our worth to you in person. Thank you again for this review:)Emily S.
11/02/2020
Marcia C.
08/22/2020
5X charges compared to other companies
Description of Work
multiple projects
Category
electrician, ceiling fans
Service Provider Response
We appreciate you allowing us to offer a quote for this project. We regret that we did not have the opportunity to show you the value in our work, but wish you the best with your choice on contractor. Thank you again for having us out:)JOHN T.
10/08/2019
I needed two bathroom fan motor housings replaced. I was quoted $375 just for labor, not including the parts, which I was to buy. I called another electrician I'd used in the past and he quoted me $125 for the same job, but told me I could do it myself as they pop right out and explained how to do it. The guy was appalled that Mel Carr Electric quoted me that much. I bought the fans and it took me literally 10 minutes to replace them. I cannot understand how Mel Carr Electric can justify $375 for this. Assuming 1.0 hour minimum labor and travel fee I still can't understand how you get to almost $400. I've heard Mel Carr Electric has gotten expensive but this is nuts.
Description of Work
Replace motors on two bathroom fans
Category
electrician, ceiling fans
Service Provider Response
Thank you [Member Name Removed] for your review. We truly appreciate your A review for Responsiveness, Punctuality, and Professionalism. We am sorry that this project we quoted did not suit your needs or budget and we appreciate and value your feedback. Thank you for having us out to offer this complimentary quote, and if there is ever anything we can do for you in the future we would be happy to help:)Alan F.
10/04/2019
The man they sent over was nice enough even though he was not prepared to give me the answers I needed or wanted. Keeping customers I'll informed companies do when they're embarrassed about the bottom line!
Description of Work
I need an electric line installed but they don't want to give a detailed estimate. The cost of the job they are offering is bloated.
Category
electrician
Cost
$1,188
Service Provider Response
Thank you for your review [Member Name Removed] and for taking the time to speak with me yesterday. I accept your dislike of flat rate pricing, but I hope you would see some value to being able to have an up front price before the work begins, in not paying more for an inexperienced worker (who takes significantly longer than a skilled worker) because of a time-and-material pricing structure, and for the benefit of not signing a blank check to a contractor without any knowledge of when they will finish and how much it will cost you. I appreciate your opinion and thank you for listening to me yesterday, but I do take offense in the suggestions that we are embarrassed about our pricing. As I suggested yesterday, it has taken 42 years of understanding our business to be able to offer a guaranteed up front price for all work before asking our customers to commit to anything. We also do our best to offer as many options as there are available to you in your situation. I am sorry this did not work out and truly appreciate you having us out to offer a quote. Thank you again and good luck with this project:)RP C.
08/15/2019
Keith was on time, professional, polite, and knowledgeable. (This was for an estimate only. The Yes in would I hire again pertains to estimates.)
Description of Work
Estimate on electrical work.
Category
electrician
Hire Again?
Yes
Service Provider Response
Thank you for your kind review! We appreciate your business:)Charles E.
06/28/2019
The stove wasn't working and the appliance repairman said the problem might be in the wiring but he wasn't allowed to deal with the wiring at the outlet. The gentlemen from Mel Car checked the wiring with their handheld devices and found no issues. After they finished the stove came back to life and was fully operational.
Description of Work
A check of the electrical system leading to the stove.
Category
electrician
Cost
$235
Hire Again?
Yes
Service Provider Response
Thank you for this amazing review [Member Name Removed]! I am glad to hear that your stove is back up and operational! Please let us know if you experience any additional issues or if you need anything in the future.Chad R.
06/05/2019
excellent. work was completed on multiple projects in multiple rooms in around 4 hours of diligent work.
Description of Work
we needed a variety of fans and lights replaced both indoor and outdoor. we also had some unfinished work completed and updated our smoke alarms. it wasn't the cheapest quote but they were on time and worked with a high level of expertise and the work is under warranty. I never once had to call them or hound them for anything. true professionals.
Category
electrician, lighting, ceiling fans
Cost
$2,700
Hire Again?
Yes
Service Provider Response
Thank you for taking the time to leave such an awesome review! We appreciate your business:)Steven B.
04/30/2019
Good experience, start to finish. Easy to contact, they were able to come the same day, Sean was very professional and courteous. He came within the specified window (with a heads up that he was on his way). He did good work and cleaned up the area thoroughly before leaving. He also didn't seem to mind answering my stupid questions, which I appreciate. My only quibble was the price - but I'd rather pay a little more than I was expecting for high quality service than to get a great deal on a shoddy job, so it wasn't a deal-breaker (the coupon helped a bit). Would absolutely hire again.
Description of Work
Bathroom fan/light wiring
Category
electrician
Hire Again?
Yes
Kenneth N.
01/17/2019
Donna R.
10/01/2018
David H.
09/04/2018
The electrician was professional, arrived within the scheduled window and called ahead to tell us he was on the way. He took the time to listen to our concerns and provided consultation on replacing landscaping lights, as well as performing the work that we requested.
Description of Work
Install additional basement lights and cut back outdoor conduit that separated from electrical boxes.
Category
electrician
Cost
$1,500
Hire Again?
Yes
Chris W.
08/16/2018
It went very well. The guys were great, very responsive, on time, explained everything. They saved me money by not replacing the entire unit.
Description of Work
Needed a bathroom fan replaced.
Category
electrician
Cost
$285
Hire Again?
Yes
Service Provider Response
Thank you [Member Name Removed] for your review! We appreciate you taking the time to share your experience. Please let us know if we can help again in the future:)Derek B.
08/06/2018
Mell Carr responded promptly to all communication, and scheduled evaluation and work visits within just a couple of days of each request. The actual work was high quality. They were friendly and professional.
Description of Work
Multiple projects: house fan wiring; upgrade wall oven circuit to higher amperage; wall-mounted TV power and ethernet wiring.
Category
electrician
Hire Again?
Yes
Service Provider Response
What an awesome review! We appreciate you taking the time to share your experience:) Thank you and please let us know if we can help in the future!Norman A.
07/26/2018
The electrician (unfortunately I forgot his name) came at the appointed time. He set to work and completed the job in 2 hours. Because it was a manufactured home, he had to run wires under the house which is more difficult than a stick built and took more time.
Description of Work
install a 220 outlet in a manufactured home
Category
electrician
Hire Again?
Yes
Service Provider Response
Thank you for your review! Gary will be thrilled to hear this review, and we appreciate you taking the time to share your experience:)Deborah K.
07/17/2018
Robert L.
07/06/2018
Jason did a great job, having to crawl through attic on one of the hottest days of year. My only complaint would be the price, as we were stuck with them because Ungerman Electric and O'Keefe Electric failed to respond to our inquiries. We are happy with the work done.
Description of Work
Install and wire ceiling fan and switch.
Category
electrician, lighting, ceiling fans
Cost
$669
Hire Again?
Yes
Service Provider Response
Thank you for your kind review. We hope you didn't feel too "stuck" with us because the other electricians in the area didn't respond to you, but rather feel confident that the job was done right, on time, as promised, and that we will stand behind our work. And you can rest assured that if there is a problem, we will respond to it in a timely manner. We thank you for your business and appreciate you taking the time to leave a review:)George E.
04/17/2018
George E.
04/17/2018
Dan from Mel Carr did a great job. Very friendly and professional. Explained all aspects of the job in detail.
Description of Work
Bathroom outlet replaced
Category
electrician
Cost
$180
Hire Again?
Yes
Service Provider Response
Thank you for your awesome review! I am especially happy to hear that all aspects of the job were thoroughly explained, that is something that we work ho*** **. Thanks again:)Therese J.
03/15/2018
Made my day! I had Dan Amadeo. So good to know that there are still service people that are truly here to serve! He not only showed me precisely what was wrong but gave me two options on how to repair, one which would have saved more than 20% on the job. (As the absolute dollar amount was not too different I went with the higher priced option). He was sincere, upbeat, and comprehensive in both his evaluation and the job he did, pointing out other areas for improvement for the future. Additionally the customer service line at Mel Electric was also so helpful when I called and they got someone out to me as soon as possible. I'll never use anyone else. Should I ever need an electrician again I'm going with Mel... no contest!
Description of Work
Electrical Outlet Replacement
Category
electrician
Cost
$200
Hire Again?
Yes
Service Provider Response
[Member Name Removed], you just made MY day!! What an incredible review, and what an awesome experience you shared:) Thank you for your business and thank you for being so appreciative of our service. Reviews like this make our job a [Member Information Removed] easier when things get tough, so thank you for letting others know about us!Adem A.
11/28/2017
Very good service but very expensive. I would definitely get quotes from somewhere else before I do any work again with Mel Carr Electric.
Description of Work
I had issue with my electric baseboard heater. There was shortage or loose wires somewhere behind panel. Work was done perfectly. Technician Gary arrived at 11am and he was out at noon. EXACTLY FOR 1 HOUR OF WORK I WAS CHARGED $395.00 plus tax.
Category
electrician
Cost
$395
Service Provider Response
Hi [Member Name Removed], I want to thank you for sharing your experience! I am very happy to hear that your problem was resolved properly and with minimal interruption to your schedule. When we perform a diagnostic we are making an educated assessment of how involved the task will be and then quoting you an up-front price that will not change for the entirety of the project, and there is no time limit for this work. Fortunately, based on 41+ years of experience and training, we were able to find your problem in an efficient and timely manner. I understand your concern about price, this is not a topic we take lightly. I can assure you that had the job taken three times that amount of time to find the issue, you would have been charged the exact same amount. I would encourage you to please feel free to reach out to me offline to continue this discussion, I assure you I will do everything I can to make you a satisfied customer. Thank you for your review:) Thanks again, Rob Carrgrace D.
11/15/2017
Perfectly! Very meticulous, neat and professional. They came on short notice and did an excellent job.
Description of Work
They replaced 8 hardwired smoke detector/carbon monoxide detectors.
Category
electrician
Cost
$900
Hire Again?
Yes
Service Provider Response
That's awesome, thank you for sharing your experience! We are grateful for your trust and happy to help however we can:)Nancy R.
10/25/2017
Dan was very nice, very prompt, and very professional! He came out to our home within about an hour or so after we called. He fixed both outlets and also told us of a coupon and another discount that we qualified for, which we greatly appreciated.
Description of Work
We had a dryer outlet that showed signs of a "flash" problem. This problem was noticed when a new dryer was delivered today. This outlet needed to be checked and was ultimately replaced today by our Mel Carr technician, Dan, along with another faulty outlet that I was concerned about in our family room.
Category
electrician
Cost
$340
Hire Again?
Yes
Service Provider Response
Thank you for your amazing review! We are thrilled that you were happy with your service call and please let us know if there is anything we can help with in the future! We truly appreciate your business:)Other Information
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