Hudson Valley Wireless

Internet Service

About us

HUDSON VALLEY WIRELESS IS A RURAL INTERNET SERVICE PROVIDER. WE USE TOWERS AND HIGH STRUCTURES IN THE RURAL AREAS TO DELIVER HIGH SPEED WIRELESS INTERNET ACCESS TO CUSTOMERS. RESIDENTIAL, BUSINESS, AND ENTERPRISE INTERNET.

Business highlights

23 years of trusted experience
Emergency Services Offered

Services we offer

RESIDENTIAL, BUSINESS, ENTERPRISE INTERNET.

Amenities

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

3.73 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
33%
3
0%
2
33%
1
0%


Rating CategoryRating out of 5
quality
3.7
value
3.3
professionalism
4.3
responsiveness
4.0
punctuality
4.7
Showing 1-3 of 3 reviews

Donald B.
05/2017
2.0
internet service
  + -1 more
It has not gone well. I pay $199 a month for one of their highest levels of service. I expect high quality and responsiveness for this price. I only paid $30 when I had Verizon DSL. They have had 3 several-hour outages in the last 6 months, and several shorter outages, slowdowns, and hiccups. Once they told me, in mid-January, that a storm caused a problem with a transmitter. A storm, in mid-January, in upstate NY - what a surprise. No one could have predicted that. Somehow, my lights and telephone were not interrupted. Again, at this price, I expect utility-like service. In addition, there customer support is only so-so. I use them because I have to, but if Verizon ever gets even just a little bit better, boom, I will be back to Verizon in a flash.
Description of Work: They are my ISP. I am VERY unhappy with them, but I live in rural NY (outside of Cambridge) so there are few options for high-speed internet.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Jonathan H.
12/2015
4.0
internet service
  + -1 more
unknown
Description of Work: Set up my rural home for fixed wireless internet access. Very professional, on time, considerate, and helpful. Only issue so far is late night disconnects we are working to resolve.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Robert D.
10/2014
5.0
internet service
  + -1 more
unknown
Description of Work: Living in the country best and most economical Internet available. They found best signal and showed us all we needed to know.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$79

    Contact information

    34 Russell Rd., Albany, NY 12205

    http://www.hvwisp.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 AM
    Tuesday:
    8:30 AM - 5:00 AM
    Wednesday:
    8:30 AM - 5:00 AM
    Thursday:
    8:30 AM - 5:00 AM
    Friday:
    8:30 AM - 5:00 AM
    Saturday:
    Closed

    Licensing

    Bonded

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Internet Service

    FAQ

    Hudson Valley Wireless is currently rated 3.7 overall out of 5.

    Sunday: Closed

    Monday: 8:30 AM - 5:00 AM

    Tuesday: 8:30 AM - 5:00 AM

    Wednesday: 8:30 AM - 5:00 AM

    Thursday: 8:30 AM - 5:00 AM

    Friday: 8:30 AM - 5:00 AM

    Saturday: Closed

    Hudson Valley Wireless accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
    No, Hudson Valley Wireless does not offer free project estimates.
    No, Hudson Valley Wireless does not offer eco-friendly accreditations.
    No, Hudson Valley Wireless does not offer a senior discount.
    Yes, Hudson Valley Wireless offers emergency services.
    No, Hudson Valley Wireless does not offer warranties.
    Hudson Valley Wireless offers the following services: RESIDENTIAL, BUSINESS, ENTERPRISE INTERNET.

    Contact information

    34 Russell Rd., Albany, NY 12205

    http://www.hvwisp.com

    Service hours

    Sunday:
    Closed
    Monday:
    8:30 AM - 5:00 AM
    Tuesday:
    8:30 AM - 5:00 AM
    Wednesday:
    8:30 AM - 5:00 AM
    Thursday:
    8:30 AM - 5:00 AM
    Friday:
    8:30 AM - 5:00 AM
    Saturday:
    Closed