Elite Property Care, LLC

"Good morning [Member Name Removed], I understand you had responded to Sarah review request the end of the week last week. You are on my list to follow up with this week. We certainly apologize for any mess left. It should have been all raked clean and the stone should have been reset along with replanting of the Hosta. We never want a customer to have to clean up a mess we created. There are always minor damages to turf or such but that should have all been fixed. I will be in contact with working out a credit or something. Again sorry for the troubles. We hope to work with you again in the future."

"Thanks[Member Name Removed], we hope we can be of service to u in the future. Have a great summer. I look forward to seeing u soon"

"[Member Name Removed], we apologize for any inconvience caused to you. We will take these notes and make sure to improve on the service provided in the future. We thank you for the opportunity and hope we can be of service to you in the future"

"Thank you [Member Name Removed], It was a pleasure working with you and your husband. We are pleased that you guys are happy with the outcome. That is the #1 goal is for the customer to like it as much if not more than we do. We look forward to working with you again in the future."

"[Member Name Removed], We apologize for any trouble we may have caused you. When you called last year we went right out and made sure to finish the whole driveway. It was just a simple misunderstanding. When you contacted us this season we returned your call right away and I informed you that we were not going to be able to service the property anymore. The way the driveway is set up the trucks are too big to get down behind the building. When we first looked at the property we were under the impression the driveway was out front only. Again sorry for any troubles you may have incurred. We hope to be able to work with you someday in the future."

"[Member Name Removed], thank you so much for your great review. We are pleased that you are as happy as us with the final outcome. We appreciate the opportunity to do this project and look forward to working with you in the future. It was a pleasure."

"[Member Name Removed], upon review of our Angieslist file I have come across this review. Please contact us at 218-7301 right away so we can see what we can do for you. I am not sure what the problem was and would love to try and fix the situation. Sorry for any troubles you may have had."

"[Member Name Removed], I was just reviewing our Angieslist file and came across your review. I was unaware of the troubles you had. I apologize for any disappointment you had last winter. It was unusually dryand warm winter last year so its tough to grade the plowing. We came around in April because we hadn't done anything all winter. Yes the ground was soft so some properties did get some damage. I wish we had seen this earlier and we could have fixed things up for you. Again we apologize for the mishaps and hope we can work with you again in the future."

"[Member Name Removed], I was reviewing our Angielist file today and came across this review of a D rating. First we apologize you feel you had this bad experience with us. We would love to know what the problem was so we can correct this problems from happening again. I remember doing the full landscape across the front and cleaning the back yard up quiet a bit. I was under the impression you were happy with the final outcome. Again sorry for the troubles and if you get a second please contact us 218-7301 to discuss further. Thanks"

"Thanks [Member Name Removed]. We are glad you like your new landscaping. We hope to work with you again in the future. Sincerely, Elite Property Care"

"Joyce we apologize if you did not get the service planned. Steve met with you and went over the property notes you talked about. I, Vince his business partner sent a email to you last week with all the pricing and later that day you called and said you had hired someone else. Again, sorry if there was a miss understanding somewhere but we always try to do our best to accommodate a customers needs. Please contact us in the future so we can prove to you how we do business."

"Thank you very much for your business ! we are glad you were pleased."

"Thank you so much [member name removed] for the kind words. Your business and satisfaction is very important to us. We look forward to working with you in the future. Thanks Steve"

"[member name removed], Thank you for the positive review. We apologize about our lack of timely response, we were having some technical difficulties that have since been resolved. We look forward to working with you again in the future. Thanks, Elite Property Care"

"Thank you for the kind words (member name). It has been a pleasure working with you over the years. We look forward to continuing to work together. Sincerely, Elite Property Care"

"[member name removed], Thank you for the compliments. We have enjoyed working with you and hope to continue doing so in the furtue. Sincerely, Elite Property Care"

"[member name removed], we thank you for this wonderful review. That is the best form of thank you we can get. Making our customers happy is the #1 goal. We appreciate your business and hope we can be of service to you in the future. Thanks and we'll see you soon."

"[member name removed], We appreciate the kind words. It has been a pleasure working on your property year round and we hope to continue doing so for years to come. Sincerely, Elite Property Care"

"Member, We are sorry to hear that our response time to your calls has not met your expectation. Please contact us if we can be of assistance or if your property is in need of any additional services. We can be reached at 518-218-7301 or [email protected]. Thank You, Elite Property Care"