Advanced Home Services LLC
Reviews
3.36 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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33% | ||
33% | ||
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33% |
Showing 1-6 of 6 reviews
Alice H.
Nov 2015
unknown
Michael C.
Oct 2015
The provider was sent by American Home Shield to fix our A/C. The tech arrived, went onto the roof, came down a few minutes later and explained that it was a simple tripped wire and that the unit looked great otherwise. He went back onto the roof and was done a few minutes later.
Three days later the A/C was broken again. The same tech was sent out and went back up only to come down with bad news this time...the refrigerant line had a leak and was completely empty. Unfortunately refrigerant is not covered by AHS and we needed to pay $715.00 ($65 per pound) plus labor to fix and recharge the system. Coincidence?...I think not. I've now presented this scenario to two other techs that work for other firms and both have confirmed my suspicions that a coincidence like this DOES NOT happen.
I contacted the company directly and spoke to a manager only to be told that there was no correlation between his tech being there and the new LUCRATIVE problem. I nearly flipped. Of course these "professionals" would never be allowed to come back to my home.
I was forced to hire another company, which did a great job and charged much less ($30 per pound) but shall remain nameless as this is not a competitor trying to hurt their competition. They did confirm for me that the line "looked like it had been tampered with."
This is a criticism of American Home Shield and Advanced Home Services. Think twice before using either.
Three days later the A/C was broken again. The same tech was sent out and went back up only to come down with bad news this time...the refrigerant line had a leak and was completely empty. Unfortunately refrigerant is not covered by AHS and we needed to pay $715.00 ($65 per pound) plus labor to fix and recharge the system. Coincidence?...I think not. I've now presented this scenario to two other techs that work for other firms and both have confirmed my suspicions that a coincidence like this DOES NOT happen.
I contacted the company directly and spoke to a manager only to be told that there was no correlation between his tech being there and the new LUCRATIVE problem. I nearly flipped. Of course these "professionals" would never be allowed to come back to my home.
I was forced to hire another company, which did a great job and charged much less ($30 per pound) but shall remain nameless as this is not a competitor trying to hurt their competition. They did confirm for me that the line "looked like it had been tampered with."
This is a criticism of American Home Shield and Advanced Home Services. Think twice before using either.
Shirl L.
Jul 2015
My home warranty company sent him out to inspect my toilet because it was making a noise. He told me there wasn't anything really wrong with it that my insurance would cover, just making a noise. He charged me a $75 trip charge plus another $95 to have had him replace the pump I had already purchased at Home Depot. He was very nice but I was kinda disappointed to pay extra to have the actual repair done.
Donna D.
Jul 2015
Everything is working just fine. Diverters need replacing every 4-5 years and mine was due. The faucet was not installed correctly by the original plumber and just now failed to shut off the water. The faucet handle was too large and the smaller new one seems like it will work better.
AHS was here on time and completed the job in less than 20 minutes because everything was on the truck which was a first for me.
The $125 is my contract deductible with American Home Insurance.
AHS was here on time and completed the job in less than 20 minutes because everything was on the truck which was a first for me.
The $125 is my contract deductible with American Home Insurance.
Jason W.
Jan 2015
unknown
Gary C.
May 2014
I called that day and they offered to come out that day, but finished today. They were very prompt and everything works very well.
Licensing
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FAQ
Advanced Home Services LLC is currently rated 3.3 overall out of 5.
No, Advanced Home Services LLC does not offer free project estimates.
No, Advanced Home Services LLC does not offer eco-friendly accreditations.
No, Advanced Home Services LLC does not offer a senior discount.
No, Advanced Home Services LLC does not offer emergency services.
No, Advanced Home Services LLC does not offer warranties.