Mr. Rooter Plumbing

I was so happy with Chad. He was knowledgeable, kind, professional and explained everything he needed to do. Mr. Rooter found water pressure was too high and if not corrected, the pipes would burst. I am a client for life!

Richard did a good job

Good response time. Good communication.

The company contacted me, but never showed up to do the job.

Richi did a little preliminary work when he was here for the estimate, so we knew what to expect. He showed up on time the next day, and finished the repair in good time. We would definitely consider using them again.

The tech did not get my message at first, but I called back and he showed up in 30 minutes to clear the clogged pipe. I really appreciate someone coming out on a Sunday night!

I was very pleased with their service. I would absolutely hire them again!

Very pleasant man and experience.

Excellent

great job

Great job

They did a great job.

I liked the way they answer the phone! Made me smile. Mike was great! He took the time to explain the cost and tell me the differences between tankless hot water heaters and the regular kind. Didn't try to sway me one way or the other. He didn't like the way a pipe looked so he redid it even when it was fine. It was a little crooked. Perfectionist!

Very satisfied

Mike explained costs up front so there were no surprises. Much appreciated.

Helped a lot with questions

The plumber left debris in the yard that we cleaned up... Quoted us a price for a 40 gallon water heater, but had to install a 30 gallon because that is what was original to the space- we never got the price difference. The Plumber was not at all on-time for his scheduled appointments... We had to call Mr. Plumber over a week later to get the Plumber to come back and finish the installation.

Specifically, Josh, the technician was my primary contact for all phases of a 15' sewer line dig and replace. I cannot begin to relay how extremely difficult this project was due to very hard, compacted clay, which needed removal, and some under house digging required. Josh and his Mr.Rooter team exceeded our expectations in completing this project without damaging our property, other than front yard trenching required. I sincerely cannot say enough good things about this team and the professional manner with which they completed our very difficult project, AS QUOTED and AS PROMISED.

Rich was very informative about what he was doing. My 60 year old pipes under the house were clogged up 100%. I do think that $175.00 was a bit much for what had to be done. Run the cable into a direct line and it took all of 15 minutes to get it cleaned out. But grateful it could be done.

They showed up the day I called. No pushy salespeople. They were kind, knowledgeable, and helpful. They finished my project quickly, around my schedule. Rich really cared and wanted things perfect. Cost was comparable to other companies. The other company I contacted sent me a text “if you want us on a weekend it will be weekend pay” nothing else. Mr. Rooter sent someone that day. Cared about fixing my issue more than dollar signs. That is the way to run a business and they got the customer. Highly recommended

Came the same day I called. Bed. Very friendly.

n/a

The serviceman made sure to double check that the clog was clear. The quality of his work was excellent. This was a difficult grease clog. The water drains well now and we are very happy with the results. The serviceman was friendly and good customer service. Great Job