Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
Jet Plumbing Heating & Drain Services logo

Jet Plumbing Heating & Drain Services

Plumbing, Water Heater Service, Drain Cleaning,

About us

We specialize in service, repairs and remodels for your plumbing, waste, HVAC and underground utility services in commercial and residential applications. Free estimates happily given upon request. Senior and military discounts. Additional DBA - Jet Services Inc.

Business highlights

Emergency services offered
56 years of experience

Services we offer

Plumbing, faucets, toilets, garbage disposals, water heaters, sewer line repair and replacement, pipe thawing, water filters, manometer, backflow testing, remodeling, additions, regular maintenance, heating & air conditioning.

Services we don't offer

Appliance repair.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Senior Discount

10%

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.579 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
9%
3
1%
2
3%
1
9%

Filter reviews by service

Showing 1-25 of 79 reviews
Heidi B.
Nov 2023
1.0
Homeowners insurance sent them out. Snaked away from the house, I asked if he wanted to look inside, and he said he didn't need to. Everything backed up that night, same problem. Called again they said they would need to run a camera down the line, homeowners' insurance wouldn't pay for it. We rented a snake from Home Depot, pulled the toilet and found the blockage along with a broken pipe under the house. When homeowners' insurance is going to send out Jet Plumbing ask for a different company or fix it yourself. Worst Service Ever.

Sarah S.
Apr 2020
1.0
Jets dispatch team is great, very kind over the phone. Technician, not so much. I was constantly met with an excuse to not look into my problem. This was a warranty call and he was out twice within a week. Come to find out he misleaded my warranty company on the second visit with incorrect information. He said he tested the water unit by running the hot water and he did not. I am now asking for another company to come out to service. My problem remains. Very disappointing. I would not recommend their service based on possibly getting this tech out to your home.

Mike C.
May 2019
4.0
Yes, I recommend this pro
$500
While Jet is fast and they can usually schedule same day service, this time they forgot to replace the wax ring, so they had to come out again. They needed to carve out the floor to install new bolt rings which was nice to do, but I had to pay for it, so I would have had that done with another provider first, then have Jet do what they do best; drain cleanings. But oh well. But overall, if you need service quickly, Jet is a good choice

Sarah R.
Jul 2017
3.0
They came out to us because they're a provider with our home warranty. The employee was able to figure out why water was leaking from the unit, but spent the entire time telling me all sorts of reasons why we should just buy a new unit. Towards the end of his work he became aggressive about his assertion of our need for a new unit.

Randy D.
Jul 2017
5.0
Yes, I recommend this pro
$299
It went well. Probably cost me a little more in talking charges.

Stacey H.
Jun 2017
5.0
Yes, I recommend this pro
Great. Repair person was friendly, prompt, professional.

Douglas U.
May 2017
5.0
Yes, I recommend this pro
$1,700
Well, no complaints

Chris C.
Apr 2017
5.0
Yes, I recommend this pro
$600
Jobs were done, everything works as expected.

Nancy H.
Feb 2017
5.0
Yes, I recommend this pro
Great. No issues.

Margie E.
Jan 2017
1.0
$111
After 1 year and 4 months it started to leak again. I called to talk to them about it and the receptionist/dispatcher was extremely rude. I asked to speak to a supervisor or plumber and never got a returned phone call.

Maria C.
Oct 2016
5.0
Yes, I recommend this pro
$665
It went well first called and got an estimate from Jason over the phone, He has professional and knowledgeable. I called a few weeks later to schedule. The office staff was a little frustrating and almost made me second guess using them. They asked the same questions multiple times and I explained things in detail so that there weren't any surprises. They couldn't get me in for a few days. I didn't get a confirmation call so I got nervous the day of and called to make sure that they were coming and she said yes that the 2hr window was pushed from 10-12 to 11-1 and they arrived at 11:30 which was still in the original time frame. The order that they put out for the plumber said that the sink was already installed and so they didn't allot the right amount of time, he was here until 5pm working on it only due to the sink being special made and didn't fit quite right. I was lucky that I got Rick Dubuc because he was really able to think out of the box and make this work. There was a lot of work around, but in the end it got done and looks Great.

Marcie W.
Aug 2016
5.0
Yes, I recommend this pro
$200
Went well no problems.

Lynn D.
May 2016
5.0
Yes, I recommend this pro
unknown

Sumiko M.
Dec 2015
5.0
Yes, I recommend this pro
$126
Called Monday morning and they had someone out by 2PM to fix my broken water shut-off valve which was preventing my hot water for my kitchen sink....Paul fixed it in no time (and also double checked my husbands dishwasher installation). He also let my husband watch and gave him tips for next time he breaks something... ;-) ha....

John H.
Nov 2015
5.0
Yes, I recommend this pro
unknown

J B.
Sep 2015
4.0
Yes, I recommend this pro
$600
unknown

FELIPE B.
Sep 2015
5.0
Yes, I recommend this pro
$75
unknown

Marcie W.
Aug 2015
4.0
Yes, I recommend this pro
$350
They came on time, fixed the problem, and also discussed/recommended other things that might work better for us in the 
future.  Price was reasonable.
Response from Jet Plumbing Heating & Drain Services
"Thank you for taking the time to review our work. We appreciate the kind response and look forward to assisting you again."

David V.
Jun 2015
5.0
Yes, I recommend this pro
did what he said he would do at the quoted price.  Very professional work

Susan H.
Jun 2015
5.0
Yes, I recommend this pro
$150
Great

Judd M.
May 2015
1.0
$79

Jet came to our house and cleared the toilet. They told us that the toilet works fine. The charge was $79.25.  Within a week the toilet started getting clogged again. On a regular basis since then the toilet gets clogged. The problem is not fixed.  The problem is not a clogged toilet. The problem is that the toilet gets clogged on a regular basis.  I can unclog the toilet. I just need an expert to determine why the toilet gets clogged on a regular basis and come up with a solution. I hired Jet to determine why my toilet gets clogged on a regular basis. I called Jet and asked them to come out and fix the problem again. I told them I would be happy to pay for extra services but I that I would expect a credit be applied to the bill for $79.25 since they charged me this amount for the first visit but never actually fixed the problem. Jet said that they would not agree to a credit since it was fixed.  It was fixed for less than a week. 

I am out approximately $80. My toilet still doesn't work.  I used Jet for one of my rentals and they did a great job. I was hoping for a long term relationship with many years of service. I would like to resolve and have a plumbing company I can rely on for future needs.


Response from Jet Plumbing Heating & Drain Services
"We were able to discuss the problem with the customer today in an effort to resolve the issue. Although the toilet was clear when the technician left the call the toilet continued to plug periodically. This condition is usually caused by one of three conditions. One of which is an obstruction in the toilet throat or line that will catch passing waste and plug the toilet. We learned that the homeowner took it upon himself to remove the toilet from the floor and remove a popsicle stick. Had our technician discussed this option with the owner and offered to remove the toilet to check for a foreign object, the issue would have been resolved. But he did not. We are sending the customer a credit for the original invoice. We thank the homeowner for the opportunity to discuss the problem and apologize for any inconvenience."

Craig D.
Apr 2015
5.0
Yes, I recommend this pro
I have used Jet Plumbing and they were fine. They were very prompt. They were very nice. They were in and out fast. I would use them again. I don't know how they left the area but I would have remembered if they left the work area messy.
Response from Jet Plumbing Heating & Drain Services
"Thank you for the kind review. I checked our records and noticed that we have done about 6 little repairs since 2005. We sincerely appreciate your faith in our company and will continue to work towards being the best service provider in Northern Nevada."

Kevin Q.
Mar 2015
5.0
Yes, I recommend this pro
$93
I have Jet Plumbing clean out my sewer main twice a year. In 2012 had a back up of sewer water in basement so call my plumber that I previously used. Said they could make it the next day. I told them it was sewer water, but didn't seem to be an emergency to Michael. I called Jet, told them the problem and they were there in a hour. Will be using again soon for maintenance, and see about a price to upgrade AC (I think they do this work also)
Response from Jet Plumbing Heating & Drain Services
"Hi [name removed], Thank you for taking the time to write this review. Leaks in the home are never a good situation and sewer leaks are the worst. Sometimes doing a preventative maintenance on a sewer line necessary to keep things moving in the right direction. Especially if you have an older line and a lot of plant growth in the area of the line. We look forward to hearing from you when the need arises."

Roy S.
Feb 2015
5.0
Yes, I recommend this pro
$300

Another very positive experience with Jet Plumbing.  Brad was very communicative, professional and competent.  In addition to correcting the leak he identified another potential leak and corrected it also thus saving a future service call.  Cost for Sunday service was very fair.


Response from Jet Plumbing Heating & Drain Services
"[member name removed] , Thanks so much for posting your experience. We are lucky to have employees like Brad that have been around the plumbing service business for some time and know that stress relief is a big part of what we offer to our customers. We would be happy for the opportunity to quote you on any other projects or improvements you have in the future."

Teresa R.
Jan 2015
5.0
Yes, I recommend this pro
$1,400
It went wonderful. They did a great job. They were really good and professional. Everything they said they were going to do they did.
Response from Jet Plumbing Heating & Drain Services
"Thanks for the kind words [member name removed]. As you could probably tell our staff tries to take some of the stress out of having to deal with home repairs by making the process as smooth as possible. And we sincerely appreciate you taking the time to let us know that we were successful."
Showing 1-25 of 79

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Jet Plumbing Heating & Drain Services is currently rated 4.5 overall out of 5.

Monday: 7:30 AM - 5:00 PM Tuesday: 7:30 AM - 5:00 PM Wednesday: 7:30 AM - 5:00 PM Thursday: 7:30 AM - 5:00 PM Friday: 7:30 AM - 5:00 PM

Jet Plumbing Heating & Drain Services accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

Yes, Jet Plumbing Heating & Drain Services offers free project estimates.

Yes, Jet Plumbing Heating & Drain Services offers eco-friendly accreditations.

No, Jet Plumbing Heating & Drain Services does not offer a senior discount.

Yes, Jet Plumbing Heating & Drain Services offers emergency services.

Yes, Jet Plumbing Heating & Drain Services offers warranties.

Jet Plumbing Heating & Drain Services offers the following services: Plumbing, faucets, toilets, garbage disposals, water heaters, sewer line repair and replacement, pipe thawing, water filters, manometer, backflow testing, remodeling, additions, regular maintenance, heating & air conditioning.

Appliance repair.