Interiors By Steve Gunderson

Steve was professional, prompt and very helpful throughout the entire process.  He was patient with endless questions.  He was there to go over the plan with all of his contractors.  He did not give up until we were totally satisfied.  
We love our new space which I directly attribute to Steve's ability to listen to his clients, imagine it all and then help manifest the plan.  I am surprised by the other very negative comments which I can only imagine came from either miscommunication between either clients or contractors he is not accustomed to working with, possibly not being involved in all of the decisions and billing.  We were on a tight budget- we directly paid for all of our materials, appliances, and contractors and were there to evaluate the entire process.

Steve Gunderson is a very talented interior designer.  He designed a remodel for a bathroom in our home.  Steve is also very unethical in the way that he handles money.  We paid him directly for cabinets that were installed in the bathroom and were given a receipt marked “paid in full.”  Several months later, the cabinet company called and asked us for payment ($4000).  Needless to say, we were totally shocked. We attempted to reach Steve both by phone and by certified letter at both his home and his office, and never succeeded.  He did not pick up the certified letters and never answered the phone messages. We filed a claim with the Better Business Bureau and they were equally unsuccessful in contacting Steve. Just as we were about to go to Small Claims Court, the cabinet company called to tell us that they had been paid for our cabinets.  I would NEVER trust Steve Gunderson to work for us again, as he now has a record of taking people’s money and not paying his own contractors.  He has some problems with paying his bills after taking payment from clients.

We listened to Mr. Gunderson's various excuses for the non-delivery of shades ordered for our home.  When pressed for an answer it would take him weeks to get back to us and then we would be given another excuse.   This went on from February, 2012 to September, 2012; when we could no longer avoid the obvious conclusion that our shades were probably never ordered, and the funds prepaid were used for another purpose.   We made demand on Mr. Gunderson for return to us of any items he did order, and for copies of receipts for those items.   He produced 5 fabrics, but no copies of the purchase orders.   After deducting the 5 fabrics ordered, and the total prepaid invoices we determined the amount of funds to be refunded to us to be $10,609.13.   We provided Mr. Gunderson with a series of deadlines to repayment those funds.   He admitted that they were not available, and promised to provide us with an acceptable and speedy repayment plan the following week.   He did not respond to requests and reminders for the repayment plan and never provided such a plan.   Our trust in this individual is gone.   We are pursuing legal remedies available to us to recover our money.   However, we do not wish this to happen to any other consumer.