Certified General Motors Automobile Dealership, offering huge inventory of new Buick, GMC and Cadillac vehicles. A full line of used vehicles and trucks of every brand. Certified General Motors Service and Parts Center. Full line of Commercial and Fleet vehicles.
Description of Work: A little pricey, but I expected that at a dealership.
Rating Category
Rating out of 5
Yes, I recommend this pro
Mark A.
03/2016
4.0
car sales
 + -1 more
unknown
Description of Work: Rating would have been A but they are pricey.
Rating Category
Rating out of 5
Yes, I recommend this pro
Alan H H.
01/2016
5.0
car sales
 + -1 more
unknown
Description of Work: An outstanding company.
Rating Category
Rating out of 5
Yes, I recommend this pro
Ray S.
07/2015
5.0
auto repair, car sales
 + 0 more
.
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
$190
Elizabeth S.
07/2015
4.0
car sales
 + -1 more
The work took a little longer than quoted, however it wasn't too far past the quoted time. The service department did the work required. However, after they completed the warranty work that I required, they tried to sell me things that I didn't need - inclusive of an oil change, when there was a sticker on my windshield indicating that I just had an oil change a month prior (and only 1000 miles prior). I don't mind taking my car there to get warranty work done, but I don't like the up-sells they try to get you to bite on while you're there.
Description of Work: Warranty work on my Saturn.
Rating Category
Rating out of 5
quality
5.0
professionalism
2.0
responsiveness
5.0
punctuality
4.0
Lawrence R.
05/2015
2.0
car sales
 + -1 more
.As far as the service goes we have no complaints about the service department. But when we initially leased the car they pretty much stuck it to us. The problem we faced with them was that after we leased the vehicle we realized that we could have rented the car for $199 instead of $438. We could not do anything about that as we had already signed a contract.
Description of Work: .I lease my automobile from Reno Buick GMC Cadillac.
Rating Category
Rating out of 5
quality
5.0
value
2.0
professionalism
2.0
responsiveness
5.0
punctuality
5.0
$438
Suzanne L.
10/2013
3.0
auto repair, car sales
 + 0 more
Initially the experience was great! When I started to have problems (warranty items), they tried to fix it. One issue persisted and the last time I took it in, they said they didn't want to and quot;throw partsand quot; at something they couldn't find. So I guess I have to wait until the vehicle breaks down completely. I also wasn't very happy when I would get my vehicle back from their shop and it would be covered and quot;insideand quot; with grease from the mechanics. This happened every time! The service department is easy to work with but I don't always get the service I expect.
Description of Work: Purchased a vehicle from these folks and also purchased an extended warranty.
Rating Category
Rating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Response from Reno Buick GMC Cadillac
Please contact me directly and I will help fix your issues. Sorry for the delay. Doreen Hicks 775-333-8765
Richard C.
03/2012
5.0
auto repair, car sales
 + 0 more
I got my vehicle from them and it is under warranty. The last time I used them was to replace the radio. I would recommend to family and friends. I rate them highly. I will continue to use them in the future.
Description of Work: I use Reno Buick GMC Cadillac for auto services. They are a auto dealership.
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Service Categories
Auto Sales,
Auto Service,
Landscaping
FAQ
Reno Buick GMC Cadillac is currently rated 4.1 overall out of 5.
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Reno Buick GMC Cadillac accepts the following forms of payment: American Express,Check,MasterCard,Visa