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RC Willey

Laminate Countertops - Install, Laminate Countertops - Repair, Carpet Repair, Refasten, or Stretch,

About us

RC Willey is a furniture store, electronics store, appliance store, mattress store and a flooring store with locations in Salt Lake City, Las Vegas, Sacramento, Reno & Boise. We have a massive selection of living room furniture including sofas, sectionals & loveseats. We have tons of bedroom furniture including bedroom sets, bunkbeds, kids bedroom furniture, nightstands and dressers. In our electronics store we sell the newest tvs, 4K televisions, iPads, laptops, headphone and bluetooth speakers from Sony, Bose & Beats. Our appliance selection is massive as well with refrigerators, washers & dryers, cooktops & ranges, dishwashers, vacuums & microwave ovens from brands such as LG, Samsung, GE, Frigidaire and Whirlpool. We have mattresses for every budget and all sizes from twin, full, queen, king and California King mattresses from brands such as Serta, Tempur-Pedic, Beautyrest & Aireloom. We also sell and install flooring including carpet, wood, laminate & tile from Stainmaster, Mohawk, Shaw, and Tuftex. On top of all this we offer a variety of outdoor furniture including patio sets, patio tables and chairs and BBQ grills from Weber and Traeger. RC Willey is your one stop shop for everything home. We have five locations in Utah – Draper, Salt Lake City, Riverdale, Layton and the Orem Mall; two locations in Las Vegas – Henderson and Summerlin; two locations in Sacramento – Rocklin and near Elk Grove (Delta Shores); and locations in Reno and Boise. Consider signing up for RC Willey Blue Rewards . . . only $79 for one year. Benefits include special Rebates, Extended Warranties, Free Delivery for an entire year, free next-day Express Delivery on purchases with a RC Willey Payment Plan on select products, and Special "Member Only" Offers. When it comes to furniture, appliances, electronics, mattresses or flooring, no other store has the quality or vast selection of products offered by RC Willey.

Business highlights

93 years of experience

Services we offer

Idaho, Nevada and California., RC Willey is a retailer of home furniture, appliances, electronics, mattresses and flooring with stores in Utah

Accepted Payment Methods

  • CreditCard
Reviews
4.312 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
8%
3
0%
2
0%
1
17%
Showing 1-12 of 12 reviews
B M.
Jun 2021
5.0
Yes, I recommend this pro
$700
Easy peasy
Response from RC Willey
"Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices [email protected]"

Maryla H.
Jun 2020
5.0
Yes, I recommend this pro
I have made quite a few purchases of furniture, appliances, rugs from them since I’ve lived in Reno. They have good prices and good quality things for the price. The sales and delivery people are always polite, helpful, and prompt.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that you've had great experiences with us. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"

Tom S.
Mar 2020
5.0
Yes, I recommend this pro
Salesman very knowledgeable
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"

Ann-Berit M.
Jul 2019
5.0
Yes, I recommend this pro
The salesman was very helpful and took time to explain about the different types of mattresses. He was personable and knowledgeable. I will definitely go back and ask for Tom when I shop for my next mattress.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I hope you enjoy your new mattress. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"

Enrico B.
May 2019
5.0
Yes, I recommend this pro
Very good customer service
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I hope you enjoy your new dining table. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"

Sonia L.
Nov 2018
5.0
Yes, I recommend this pro
Great. Kip was our salesman made everything easy for us.
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Kip provided such great service. I hope you enjoy your new living room furniture. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"

James W.
Oct 2018
1.0
$6,000
Miserable experience. Blame the customer. Lied to my face. Never got our stair right after the second going on third attempt. I asked them if they had their own installers and then sales woman said yes. They do not. They hire contract labor that was at my home until 10:00 pm one evening. Many more attempts with failures. Never got it right and wanted to try a third time. Ruined the paint on my stair rails and scratched my wood floors. Left my house trashed and dangerous with hundreds of staples all over. Overall a miserable experience. We elected to part ways rather than let them try again with the potential of more home damage.
Response from RC Willey
"[Member Name Removed], I'm sorry about the issue with your flooring installation. I found your account and will follow up with our management to review your concerns and will have them follow up with you. RC Willey Corporate Offices reviews at rcwilley.com"

Gary F.
Oct 2018
5.0
Yes, I recommend this pro
Kip was extremely knowledgeable and helpful through this process. He even came in on his day off to help us finalize our deal. I highly recommend him and RC Wiley for your furniture needs in the Reno area
Response from RC Willey
"[Member Name Removed], Thank you for your review! We appreciate your feedback. I'm glad that Kip provided such great service. Thank you for shopping at RC Willey and we hope to see you again soon! RC Willey Corporate Offices reviews at rcwilley.com"

Gail T.
Mar 2017
5.0
Yes, I recommend this pro
The bed came with some sort of warranty that would allow it to be replaced should it break down. After 3 or 4 years, it started sagging. I called to complain, they sent a bed inspector out in due course, and they credited my account with $600 or so and I bought a $700 replacement bed, which seems to be holding up pretty well. I was a little surprised that they didn't try to blame the user of the bed (I do) and use that as an excuse to reject my claim. Instead, they just came through on their warranty. It makes me very pleasantly disposed to RC Willey and likely to shop there in the future, which I have, and do.
Response from RC Willey
"Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Reputation Manager RC Willey Corporate Offices"

Susan A.
Dec 2015
5.0
Yes, I recommend this pro
$1,400
unknown
Response from RC Willey
"Thank you for your review! We appreciate your feedback. Thank you for shopping at RC Willey and we hope to see you again soon! Adam Young Online Reputation Manager RC Willey Corporate Offices"

Robert M.
Apr 2015
4.0
Yes, I recommend this pro
$1,700
.
Response from RC Willey
"[member name removed], Thank you for your review! We appreciate your feedback. I'll make sure to pass this on to our management as well. Let me know if I can do anything for you and thank you for shopping at RC Willey! Adam Young Online Customer Service Manager RC Willey Corporate Offices [email protected]"

Elizabeth M.
Jul 2013
1.0
$4,000
The tech came out and inspected it and they took it to the shop for repair.  We were without a chair for weeks.  They brought it back to our home and the controls stopped responding on my chair., Again they came out and repaired this. 















Next my chair extended and would not return to the closed position at the end of May 2013.  This time the tech finally could fit us in on June 12, 2013.  The motor on my chair had failed and could not be repaired.  It had to be replaced. 















We have not had this furniture a year and the motor is burned out on my side I work 5 days a week and do not get a chance to use the chair enough to burn out the motor.  I did not hear from them.  I called them July 16, 2013.  They said the motor came in on July 2, 2013 and no one had set up an appointment to come out and repair the chair.  I advised them that at this point they have a no lemon clause in the contract and I am not comfortable with keeping the product as the warranty is going to run out, my husband is disabled and I cannot take a chance on him being trapped in a chair that will not close.  I was told they would be out on July 24, 2013 to take pictures of the product and consider store credit exchange.  The tech was a no call no show and we have not heard from R C Willey since.

Response from RC Willey
"[member name removed], I'm RC Willey's Online Reputation Manager. I'm sorry about the issues with your furniture and the issues with our service department. I have talked to our general manager of the Reno store and a few other managers about the issue. Our general manager would be happy to follow up and address the issue. Please contact me at your convenience with good contact information so that I'll be able to help you resolve the problem. Adam Young Community/Online Reputation Manager RC Willey Corporate Offices [email protected]"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

RC Willey is currently rated 4.3 overall out of 5.

RC Willey accepts the following forms of payment: CreditCard

No, RC Willey does not offer free project estimates.

No, RC Willey does not offer eco-friendly accreditations.

No, RC Willey does not offer a senior discount.

No, RC Willey does not offer emergency services.

No, RC Willey does not offer warranties.