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Pro 1 Automotive

About us

Pro 1 has been in business for 28 years and is family owed. We are A Napa AutoCare Center and AAA Approved shop. We strive to make each customer informed about their vehicle in both maintenance and repair needs. We offer a 24/24,000 mile warranty

Business highlights

39 years of experience

Services we offer

Complete automotive repair on most makes and models. Smog Inspections, DMV Registration, Oil Change Service - gas and diesel vehicles.. Shuttle service available. Fleet accounts welcome.

Accepted Payment Methods

  • CreditCard
Reviews
4.05 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
0%
2
0%
1
20%
Showing 1-5 of 5 reviews
Richard C.
Jan 2016
1.0
$381
Made appoint a week in advance. Brought car in before appointment time. They found three more error codes which did not come up on my OnStar report or the additional scan I had done previously with AutoZone. 6 hours later I called to get status and they still haven't repaired car. Now they needed car over night. I refused other repairs on the newly discovered error codes as they had no effect on P0446. One error code was for cruise control the other was fuel injector cleaning. The car was running very well no performance or cruise control issues only P0446 which is known to be an emission system problem. Next day picked up car. They replaced 3 parts. Within 48 hours the engine light came on again it was P0446 again. Made another appointment and, informed service rep I needed car repaired same day as commuting to pick up car is very difficult as it is a very long distance. Made appointment a week in advance. Arrived early for appointment, discussed problem with rep. then left. Later in the day I called rep to pick up car, it was not done, needed it overnight again. The next day I picked up the car no parts were needed they cleaned tubing. Again within 48 hours the engine light returned P0446. Made another appointment again a week in advance and informed rep I will pickup car the same day repaired or not. Dropped off car at appointed time and 4 hours later car was not fixed and they needed it overnight again. Now they said the car needed to be cold to repair the problem. I refused further repair and wanted to talk to owner but he wasn't available. Left messages several times. No return call. I picked up car and went home. Never received call from owner. Total attempts to repair this car at this repair facility was three separate times for the same problem. Took car to dealership and they repaired it the same day and within three hours.

Barbara G.
Sep 2015
5.0
Yes, I recommend this pro
unknown

Jon W.
Jun 2015
5.0
Yes, I recommend this pro
$1,500
.

Robert T.
Jul 2014
5.0
Yes, I recommend this pro
$34
Pretty standard diesel truck smog (emissions) check. I had to wait maybe 25-30 min., but they were very busy at the time (about 10am on a Tuesday), and I did not have an appointment. Quite satisfied.

Rachel C.
Sep 2013
4.0
Yes, I recommend this pro
$600
Overall the services were satisfactory. The staff seemed knowledgable and fixed the brakes within 24 hours...that was the promised time. They were good at giving me details for additional things that needed to be fixed, but were honest about what I could wait on. The only issue I had was when we went to pick the car up, it took a long time for someone to acknowledge us and to get us checked out.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Pro 1 Automotive is currently rated 4.0 overall out of 5.

Pro 1 Automotive accepts the following forms of payment: CreditCard

No, Pro 1 Automotive does not offer free project estimates.

No, Pro 1 Automotive does not offer eco-friendly accreditations.

No, Pro 1 Automotive does not offer a senior discount.

No, Pro 1 Automotive does not offer emergency services.

No, Pro 1 Automotive does not offer warranties.