Evergreen Carpet Care

This is kind of a mixed review, so hard to figure out the letter score to give them. We had Evergreen come out on 12/10/18 and clean our carpets, two sofas, lazy-boy chair, and two beds at our house. We also had them take three area rugs of different manufacturers/size to be cleaned. We had just had 6 months of renovation work and the place needed to be cleaned. The good: I cannot say enough how pleasant and professional all of their staff have been during the times I have talked with them and had them out. They were on time. The cleaning of the rugs and sofas/chair was probably the best I have ever had from any carpet cleaning company. I highly recommend that you use them to clean your carpet and sofas, I will use them again for this. The bad: do not, DO NOT, have them clean your beds or rugs. Both beds (of different ages and manufacturers) had a chemical smell left in them. The quality manager came out twice and reworked the beds, I have no fault in Evergreen’s efforts and professional attitude. But we have had the two beds in the garage for a month and a half and the odor has not gone away – so we have had to buy new beds to replace them. The three rugs were a variety of quality, age, and manufacturer, but all were returned with a heavy soap /chemical smell. Once again, the Evergreen team was very professional and picked them back up and rewashed and kept them for almost 2 weeks. Alas, they still have the odor, they are out in the garage, we are hoping that at least the best of them will eventually off-gas. So, carpet/sofas = Yes! Beds/rugs = NO!

Great. Saw their ad on TV and got an approx. quote over the phone and made a date for pick up. The very large dark brown area rug had been hanging in a nearby Consignment store I'm sure for a very long time. It was a shag rug and even tho we tried to vacuum it, was to difficult because it was not a smooth surface. Saw their ad on TV gave them a call and had it cleaned with another smaller close cut pile area rug. The large one came back so beautiful, clean and sanitized it looked like a huge fur rug. Looked better than new. They were on time picking up and since I had such a bad experience in where I was moving to at that time and where it was to have been delivered, I had to postpone delivery for about 6 weeks. Called and told them my predicament and there was no problem in them keeping it that length of time at no charge. Very pleased and my granddaughter used them as well for a very old antique large area rug and at came back just beautiful with all the colors of design so fantastic!! Their prices very good as I had shopped around and their quality of work was excellent.

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Evergreen was excellent in every way. They picked up our area rugs and cleaned them at their facility and then delivered and relaid them for us. They even came back a second time at no charge to work on the oil stain that reappeared. Excellent company and excellent service

Excellent!

unknown

Very overpriced!

unknown

They offered a great deal for advanced service over 12 months but each time they came they wanted more money for for a variety of required services. They run a dis- honest racket

I like them a lot.  They are very good.  I got a group on for $21 and it was for a total of four hundred square feet.  My carpet looks great and much cleaner.  It's a dark carpet and I can see the section that is clean and the section that isn't.  The rug is already dark so it wasn't that it was wet but it's lightened up.  They were very polite and they showed up early as I had them scheduled.  They were very professional and very personable.  They did a great job.  It looks fantastic and the carpets look like new again.  I called them this morning and they came this afternoon.  I would definitely get them again if I have to clean these rugs again.