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Approved Pro
Approved Pro

Best Hardwood Flooring LLC

Flooring, Hardwood Flooring Service, Ceramic Tile Service,

About us

Best Hardwood Flooring was established in January 2005 by two brothers, Cesar and Miguel Estrada. Both spent over a year working for a construction company and at the same time trying to fulfill their dream of applying their skills and ability that would allow them to one day open their own company. They and their families sacrificed their time and committed all that they had to their business, through hard work, responsibility, guarantee, honesty and always looking for the client’s complete satisfaction, their work load increased in a matter of months and they were able to do away with their job at the construction company and open Best Hardwood Flooring. Miguel and Cesar personally supervise each contract, and they are very grateful that in spite of the economic downturn, they have grown above and beyond what they ever expected, and now they have open their own show-room in Reno in which they are able to display assorted woods.” Visit Our Showroom

Business highlights

Eco Friendly
Se habla espanol
Family owned & operated
21 years of experience

Services we offer

Custom Hardwood Flooring, Hardwood, Laminate & Tile Sales & Installation, Refinishing, Sales & Repairs. Stairs.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.757 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
86%
4
2%
3
7%
2
5%
1
0%

Filter reviews by service

Showing 51-57 of 57 reviews
Margaret V.
Sep 2013
5.0
Hardwood Flooring Service
Yes, I recommend this pro
Very well.  Professional manner, floor looks great.

ADRIAN G.
Sep 2013
5.0
Hardwood Flooring Service
Yes, I recommend this pro
$3,200
We are pleased with the quality workmanship and overall politeness of the company.

Deborah P.
Jun 2013
5.0
Flooring
Yes, I recommend this pro
$4,500
This family takes great pride in doing quality work. They are prompt, professional and courtious. They wanted to do everything they could to make me happy and satisified with my purchase. The crew showed up each day on time and the whole job was finished when they said it would be complete. From the 1st day they arrived they got right to work, no standing around talking, it was business all the time. My new floors are perfect. My Husband was out of town during the installation, and when he returned he was stunned at how beautiful the flooring looked. We are completely satisified with Best Hardwood Flooring, and we will be recommending them.

Pamela L.
May 2013
4.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$5,000
They came in and demoed right away. By day two they started laying the hardwood. They even moved the heavy furniture to the garage for me. They completed the floor by Friday, sanded and started laying the finish on Saturday. By Wednesday of the following week they were finished; I just had to wait for the finish to dry.

After it was all dry and complete, they came back to put back the baseboards. I had asked them not to install the ones in the back bedroom, until I had a chance to paint them, which they did. And this is when I had a couple of problems, when they removed the baseboards, they damaged a few pieced and scuffed and dinged the walls in a couple of places. I talked to them and the patched the dings and attempted to find matching baseboard, but to no avail, they replace the baseboards in the entire room. Also, the back door threshold wasn't how I wanted it; so they fixed that.



Norma B.
Jan 2013
3.0
Flooring, Hardwood Flooring Service
$13,000
the existing hardwood floor looks very nice. My concern about them was when they took out the carpet, they had to take out my baseboards and they did an awful job putting them back on. It was really bad. I've had conversations with them about it and nothing seems to come of it. I am either going to have to replace my baseboards which is going to cost me a fair amount of money. I am pleased with the matching job of the existing hardwood. The price was average but in retrospect it was not good. I would definitely not use them again.
Response from Best Hardwood Flooring LLC
"Dear: Member At Best Hardwood Flooring We are a dedicated flooring company that strives for our client's complete satisfaction. We take good care of our customer’s flooring needs. Our skilled team ensures the best possible job so that the ground you stand on is as beautiful as you dreamed it would be. By staying true to our client's needs we have ensured that our clients not only get the best quality flooring there is out-there, but also their complete satisfaction with the service that we provide. We regret that after several attempts to accommodate you with the issue that you mentioned above you are still not satisfied. We appreciate your review as well as your business, but we feel that at this point there is nothing further we'll be able to do for you. We have gone above and beyond our means to show you that at Best Hardwood Flooring WE DO CARE! Thank you Sincerely Best Hardwood Flooring"

Lynn A.
Dec 2012
5.0
Flooring, Hardwood Flooring Service + 1 more
Yes, I recommend this pro
$15,000
Everything is perfect! Miguel and Caesar and their staff are a pleasure to work with. They work hard to make sure you are satisfied. They have been very helpful through the entire process.

Kim G.
Dec 2012
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$2,500
We researched flooring and installers for about 4 months before choosing Best Hardwood.     From the showroom to installation they were professional, honest, and responsive.   Everything that you would want in a contractor, you get with Best Hardwood.    They know their product lines very well and were critical in helping us choose the right product for our needs.   Down to the smallest detail, they were helpful and a pleasure to work with.     The floor is finished and it looks absolutely wonderful.

Darlene H.
Nov 2012
5.0
Flooring, Ceramic Tile Service
Yes, I recommend this pro
$1,500
We had received lower bids but we trusted the reviews for Best Hardwood
Floors here on Angie's List and we liked Miguel when he came to give us
the estimate.  When we had further questions about the project, Miguel
was happy to come back to go over things with us again.  The crew showed
up right on time as scheduled and they took great care in covering all
the cabinetry, windows, and sealed off the rooms from the rest of the
house.  The three crew members who worked on the project were friendly
as well as skilled workers and we enjoyed having them in our home.  The
job did take an extra day but that was because they were being very
careful with all the sanding and also with applying the final coat of
sealer (since we had a high gloss finish).  There was one small area
that showed where the sealer had been applied too thick into a corner
but when I called them about it, they were back the next day to fix it. 
We are especially pleased with the extra effort they took on the
transition strips between the hardwood floor and the entry tile floor. 
Delfino, the foreman, had to cut and customize the strip to fit our
unusual situation and he did a beautiful job.  We are very happy with
our newly refinished floors and are impressed
with how beautiful the new stain and high gloss looks.  We would
certainly and highly recommend BHF to all our friends and family.

Scott J.
Nov 2012
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$9,000
I was impressed with Cesar and Miguel and all of their employees from start to finish. They were responsive, communicative, professional, punctual, highly skilled, and caring. I really felt that they had our best interests at heart through the entire process. I made some unusual requests to which they replied with patience, understanding, and information. They really made me feel like my job was a top priority for them. Down to the details of the promptly emailed bid to the names on the shirts of all of the employees who worked here to the careful way in which they covered everything (including the smoke detectors!) with plastic to minimize clean-up for us, I feel like this is a top notch company. Our floors are drop dead gorgeous!  I wouldn't use anyone else and highly recommend them!

Keith M.
Oct 2012
5.0
Flooring
Yes, I recommend this pro
$3,500
The work they did was superb.  The flooring looks great and they finished exactly when they said they would.  I will definitely use them for any other flooring project.

David L.
Jul 2012
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$4,035
Much quicker than I thought; they work 6 days a week, and are very diligent.  I am very pleased with the way they butted up against existing tile (including curves).  I would recommend this company to a friend, and would use them again.

Merritt D.
Jul 2012
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$9,500
Best Hardwood Flooring's pricing was more than fair, they were flexible with our schedule, professional and on-time.  Not sure you can find better in the Reno area.  My husband and I would absolutely recommend Best Hardwood Flooring and will definitely use them again in the future.

Norma B.
Jan 2012
5.0
Flooring, Hardwood Flooring Service
Yes, I recommend this pro
$12,500
What I really liked about them the most, is that you could not tell where the new hardwood was and the old hardwood was. The transition was flawless. I'm really pleased with the color. They did really mess up my baseboards. However, they were very professional.
Showing 51-57 of 57

Licensing

Bonded

Insured

Licensed*

Trade License Number

932490

Trade License Locale

CA

Trade License Authority

California Contractors State License Board

Trade License Expiration

06/30/2027

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Best Hardwood Flooring LLC is currently rated 4.7 overall out of 5.

Monday: 9:00 AM - 5:00 PM Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 10:00 AM - 3:00 PM Sunday: Closed

Best Hardwood Flooring LLC accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard

Yes, Best Hardwood Flooring LLC offers free project estimates.

No, Best Hardwood Flooring LLC does not offer eco-friendly accreditations.

No, Best Hardwood Flooring LLC does not offer a senior discount.

No, Best Hardwood Flooring LLC does not offer emergency services.

No, Best Hardwood Flooring LLC does not offer warranties.

Best Hardwood Flooring LLC offers the following services: Custom Hardwood Flooring, Hardwood, Laminate & Tile Sales & Installation, Refinishing, Sales & Repairs. Stairs.