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ALPINE LOCK & KEY

4.8(
35
)
Locksmith Service, Commercial Locksmith Service, Auto Locksmith Service,

About us

24/7 emergency service. We make car keys, rekey locks on home and office doors, install deadbolts, access control, life safety,and master-key systems. Serving the community since 1983. Alpine Lock and Key works directly with law-enforcement agencies, fire departments, your neighbors and local businesses Alpine Lock and Key is your trusted choice for both EMERGENCY and NON EMERGENCY locksmith services. Available 24/7 for all home, office, and automotive needs. Alpine lock and key Proudly serving all the Truckee Tahoe and Reno Sparks areas locksmithing needs. With 25 years into locksmithing we have the knowledge along with a wide range of security products to ensure your safety. Our locksmiths take pride in knowing the ins and outs for updating home and business security as well as the latest automotive technology for emergency car opening, key originating, key programming and car remotes. With eight fully equipped vans we are your trusted choice for fast dependable service. With our 100% guarantee you can rely on Alpine lock and key to respond quickly and professionally to your lock related emergency.

Business highlights

Emergency services offered
42 years of experience

Services we offer

24/7 emergency service. We make car keys, access control, and master-key systems., install deadbolts, life safety, rekey locks on home and office doors

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.835 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
3%
3
3%
2
0%
1
3%
Write a review
Showing 26-35 of 35 reviews
William B.
Apr 2013
5.0
Yes, I recommend this pro
$100
Quality experience from start to finish.
Walter G.
Feb 2013
5.0
Yes, I recommend this pro
$30
Done well, quickly, professionally and in a friendly manner for a reasonable price.
ALLAN H.
Jan 2013
5.0
Yes, I recommend this pro
$70
unknown
Janet A.
Dec 2012
5.0
Yes, I recommend this pro
$550
It took six months to locate and receive the special lock parts, but it was worth the wait. The dispatcher, richard, is very considerate and helpful and always truthful with what I could expect. It took 3 trips, including the last trip by the owner, to make sure that the old lock and the new parts were synched perfectly - but it was worth the hassle because I do not believe that there is another locksmith in northern nevada that would have continued with this project to such a satisfactory end.
Richard G.
Sep 2011
5.0
Yes, I recommend this pro
$200
They were very good. We were a good bit out of the town and hence, they charged the service charges. Their price was very reasonable.; we bought a really high end box. Their service was good and they knew as to what they were talking about. They gave good products if you asked for it. I was away when they came out and so, it did not matter as to when they actually came but I thought that they were on time. I would absolutely use them again.
Joey B.
Sep 2011
5.0
Yes, I recommend this pro
$85
I checked Angie's List before I called anyone and got the best, most prompt, most courteous response from Alpine Lock and Key. I called in the morning and was able to get an appointment for 5:00 on the same day. The technician who performed the work was on time, very helpful, very courteous and very fast. I have nothing to complain about.
Arthur A.
Aug 2011
5.0
Yes, I recommend this pro
$100
We have actually used them several times - and almost always because we need them ASAP. On almost every occasion that we've used Alpine it's because someone has moved out of a property and we needed the locks changed immediately. The first time I called Alpine they came out within an hour of my call and had the locks changed really fast. The next time they came and changed all the locks - it was on a weekend and on very short notice. I think the last time we actually were not in a hurry - and they still came out right away. Another thing I really appreciated was that they always give me as many keys as I ask for - and can even stamp the address on them which is nice when you have a lot of keys that look the same.
Trisa V.
Jun 2011
5.0
Yes, I recommend this pro
$75
They response and service was prompt, professionional and reasonable. Very friendly.
Linda R.
Jan 2011
4.0
Yes, I recommend this pro
$115
Scheduled an appointment with James on Sep24 for Sep27 at 1pm. By 1:15pm, no one had arrived. Called to confirm the appt and spoke with Rick (dispatcher). Rick said my appt had not been written down in the dispatch book so he was unaware of it. Rick was very accommodating and was able to send Tyler out who arrived ~2:30. Tyler was very professional and did a fine job. For some reason our locks were troublesome to rekey as it took Tyler ~2.5 hours to complete the task. It was considerate of them to provide the extra keys at no charge.
Response from ALPINE LOCK & KEY
"Hi Member, Thank you for submitting a review about Alpine Lock And Key, Inc. First of all I would like to say that I am sorry that your appointment with you was not scheduled properly on September 27, 2010. Since then We have implemented new dispatch policies to ensure that this should not happen in the future. I also check on the amount of time it took my tech to rekey your home and indeed it took over two hours. Typically a house rekey should take an hour or less. But I guess if there is a bright side to the amount of time it took it would be, we still met our original quote for you. :) Thanks again! James Alford Alpine Lock And Key, Inc. 40 S. Wells Ave Reno, NV 89502 775-345-2574 (anyone reading this that needs an x-tra house key can stop by my shop and use offer code "angieslist" and I/We will duplicate (1) standard house for you FREE)"
ALAN L.
Sep 2010
5.0
Yes, I recommend this pro
$100
On the Friday I expected my home purchase to be completed, I called Alpine's office several times to tell them how the transaction was progressing. I didn't receive an entry key to my new home until the end of that afternoon but Alpine nonetheless dispatched one of its workers to meet me at the house. He surveyed the job, then proceeded to re-key all my door locks and fix the few locks that were malfunctioning. The work was done quickly and without any difficulties. Alpine's employee explained a few lock "issues" to me that he felt I should know for the future. In general, Alpine accommodated my challenging timetable for this work, did a professional job in good time, and took a moderate fee. I was very satisfied with this vendor.
Response from ALPINE LOCK & KEY
"Hi Member, Thanks for submitting a great review of Alpine Lock And Key, Inc.! Thanks again! James Alford Alpine Lock And Key, Inc. 40 S. Wells Ave Reno, NV 89502 775-345-2574 (anyone reading this that needs an x-tra house key can stop by my shop and use offer code "angieslist" and I/We will duplicate (1) standard house for you FREE)"
Showing 26-35 of 35

Licensing

State Contractor License Requirements

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FAQ

ALPINE LOCK & KEY is currently rated 4.8 overall out of 5.

ALPINE LOCK & KEY accepts the following forms of payment: CreditCard

No, ALPINE LOCK & KEY does not offer free project estimates.

No, ALPINE LOCK & KEY does not offer eco-friendly accreditations.

No, ALPINE LOCK & KEY does not offer a senior discount.

Yes, ALPINE LOCK & KEY offers emergency services.

No, ALPINE LOCK & KEY does not offer warranties.