Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
ADT Security Services logo

ADT Security Services

Smart Home System Install or Service, Alarm or Security System Installation, Alarm or Security System Repair,

About us

ADT is a leading provider of security and automation solutions for homes and businesses in the United States and Canada, people on-the-go and their networks. Making security more accessible than ever before, and backed by 24/7 customer support, ADT is committed to providing superior customer service with a focus on speed and quality of responsiveness, helping customers feel more safe and empowered.

Business highlights

151 years of experience

Services we offer

ADT Pulse® Solutions, Gold Standard Custom Home Solutions, Home Automation, Home Health, Home Security

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
3.76 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
17%
3
0%
2
17%
1
17%
Showing 1-6 of 6 reviews
Howard O.
Sep 2022
1.0
$5,000
I have had a ADT system for two years and it has not worked over 7 days in a row without problems. It is a 30 - 45 minute wait on hold to talk to someone and that person rarely solves the problem. Technicians have been to my home several times, but their knowledge of the ADT system ius significantly less than mine. "It is your internet" is a common saying despite ADT throughly checking the ineternet before installing the system and siad it is more than adequate and I won't have any problems. I also video stream on three TVs and my son has three game systems that do not have any internet issues. I also have two ring cameras that do not have any issues. At ADT's suggesstion, I purchased $400 of internet extenders wchich did absolutely nothing to solve any issues. ADT was the worst decision I ever made.

Jerry H.
May 2017
5.0
Yes, I recommend this pro
The installer (Brian Franco) was on time, very professional, answered questions, and did a good job with installation.

Norma L.
Aug 2015
5.0
Yes, I recommend this pro
$1,500
unknown

Norman D.
Mar 2014
4.0
Yes, I recommend this pro
$529
We were unhappy with the salesperson's attitude: he was impatient with one of us who is hearing impaired. We had a good deal with this company thru USAA so we went with them anyway. The installer was polite and competent and we have had no problems with the service. We haven't been burgled or invaded so we have no way of knowing if this stuff actually works.

Ingeborg M.
Nov 2013
2.0
They system didn't work right. So I cancelled it. I called the main office and spoke to the manager there. She was snide with me. They still want $358 because it's a 3 year contract. They said it was on my contract. I didn't have my glasses, they didn't give me time to get, it was pressure pressure pressure and I just signed. They never said I was under contract for 3 years. I had to call every month so my system could even work correctly. I paid for nothing. They take the money out of my account without my permission. I was to pay $40.99 per month, yet they kept increasing my bill monthly and one bill was upwards of $55.99, another bill was $59. You just can't trust them. I then cancelled, now they say I owe them all this money.

Janis K.
Jun 2013
5.0
Yes, I recommend this pro
$20
They were really, really prompt and had it in within 3 days. I was very impressed. The installer was really, really nice. He was super polite and very skilled. It was a pleasure. They had a deal and the installation and equipment were free. I just pay the monthly fee.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

ADT Security Services is currently rated 3.7 overall out of 5.

ADT Security Services accepts the following forms of payment: CreditCard

Yes, ADT Security Services offers free project estimates.

No, ADT Security Services does not offer eco-friendly accreditations.

No, ADT Security Services does not offer a senior discount.

No, ADT Security Services does not offer emergency services.

No, ADT Security Services does not offer warranties.