The Davey Tree Expert Company

Everything went well. They contacted me quickly, made appointment for quote and the job was completed the following day. Neat workers and good job.

We chose Davey Tree because of their team of arborists. We invested quite a bit for a twelve year old tree from a local nursery, so we wanted someone who knows what they're doing. From the first phone call with Mika to Stanford Nash, who came out to give us an estimate, to the finished product, we couldn't be happier. Mika set the first impression, she answered all of my questions in a friendly and professional manner, she's awesome!! My husband was very impressed with Stanford Nash, the Arborist who came out to give us an estimate. He's very knowledgeable and professional. Unfortunately, we didn't get to meet the actual trimmer(s) as they came a couple hours early but, we would have just gotten in their way... They did an excellent job!! Davey Tree, you have an excellent team!!

Excellent! Work crew was extremely well-qualified and accomplished all work specified in the contract with the utmost professionalism. Excellent customer service. Highly recommend.

Excellent!

They were excellent. From the first phone call to them till completed. When they had finished trimming the tree where they removed almost half the tree because of dead branches, they cleaned up the yard so not a leaf remained.

Was very disappointed in the large branch cuts they made. I learned from my father, years ago, that you undercut the branch to prevent the branch from stripping down bark as it falls when you cut. I have employed local, untrained, gardeners in the past to help me with my trees and unless I reminded them to do this undercut.... ended up with scars where the underlaying bark was stripped to the "white" wood underneath. I expected Davey to display more professional knowledge and did not expect to have so many points, at cuts, where the branch was broken off (and not trimmed down to a smooth cut) and/or where the cut branch did strip, peel off bark below the cut. An outcome that in most cases could have been avoided but I suspect that the crew was rushing and/or undertrained. They cleaned up well. As described above: stripped-down bark below many cuts and a few cut/broken off branches whose cut/breakage wasn't cleaned up. I should have just performed the trimming myself without all of their great tools to arrive at the same quality. Essentially, I paid Davey $520 to dispose of trimmings with their shredder, to end up with the same result that I could have done. My 80 year old wife wrote them a check for $520 to pay for the services; this was a requirement of the contract for services. I have since learned that the Crew hands the check off to the Arborist who bid on the job, and then he sends the checks off to the midwest headquarters. I received an Invoice for the work performed about 7 days after the date of service (and after we had already paid them!). This required that I follow up: 1) verifying that the check had been cashed (it had), and then having to call Davey to verify that they showed that my account balance was zero. In attempting to communicate with the office person, that we had paid them at date of service, the first words out of her mouth were how I could make a payment by phone, right then, using my credit card or my checking account number - which is not what I was calling her about, but she did not listen, her focus was upon my paying moneys to Davey. It took a few moments for her to listen before she understood that I was NOT HAPPY about being billed twice for work that we had already paid for and that I wanted the situation straightened out.... then, and only then, did she tell me we had a Zero balance. What??! My 80 year old wife paid them at time of service, a requirement of their contract, yet they automatically billed us in the mail a second time as though we had not paid them. I wonder how many customers of Davey end up double-paying their fee? How many senior citizens end up paying a double-fee because of their billing practices?

They always do a wonderful job. I've used them for over 30 years. I'd give them A's across the board. Same thing, the guy comes out, gives me an estimate, it's all written down. They show up when they are supposed to. They come out and they do a great job. If you ask them to do a little extra, they'll do it. They're just happy to do a good job. I have a lot, I probably have 16-18 trees in my yard. That's a lot of deep root fertilization. I'm buying a new home, and they will be one of the first ones I have come out to trim the trees and deep root fertilization.

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They could have cut off a few more branches. It could have been cheaper. They cleaned up well.

The tree canopy was reduced by approximately 40% to reduce wind resistance. The shape of the tree was retained and it doesn't look stripped. I'm totally happy.

They fertilize my plants twice a year and trim my trees once in a while.  There was one worker and it took about an hour.

I?ve had them multiple times and I also had them at my house on the other side of town that my parents lived in. I had them several times there too. I think they are a tad bit expensive, but they are very good. I think they are a little expensive compared to other people, but they?re fast. 

They come out and give you an estimate, and then they come out and do it after. So, if you don?t like the price, you can always tell them no. They clean up everything and I know that they do a good job obviously; I have had them between here and the other house at least 8 tines, probably more than that. They clean up really well, any debris or whatever and take it with them.

They did a good job of cleaning up afterwards.

The work they did was on time, as promised. 

It worked out excellent.

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Great clean got what I paid 4

They were fine. They are always fin I have used them before, scheduling was fine.

They gave me the lowest quote on the first time I used them, they were many hundred dollars below the other quotes that I had and they did a fine job I couldn't ask for a better job.

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unknown

It worked out fine. They did good work, we were happy with it.

It was fabulous. I've been using them for five years.

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It was fine, everything was good.

I like them. I have used them for awhile. I really appreciate their work. I wanted an expert. They did a really good job.